East Sacto Auto Services

Julie Cosgrove Garcia

★☆☆☆☆

6 months ago

We took our 1999 Toyota 4Runner in for repair. Long story short we had the impression the bill was going to be significantly less than what we were charged. I called and spoke to Moss’s wife and she said my husband was given the quote we were charged for the repair. The vehicle runs great. Moss was very polite. I suggest getting a written quote to ensure all parties are in agreement

Jennifer Proescher

★★★★★

2 months ago

I have referred many friends to East Sacto. Every one of them has been super impressed. Moss and Alyssa are very knowledgeable and don’t charge you for things you don’t need. Very trustworthy.

Victoria Akins

★★★★★

7 months ago

This review is way overdue but I think about it every time I go by East Sac Auto. I have a 23 year old Mercedes C240, which runs well but is definitely aging. I have taken it to East Sac Auto for years, and have reviewed Moss and his shop before because I have had such great experiences. I had trouble with my car last fall, with some error lights, and took it into to Moss for review and repair. He found a number of things that needed attention and replaced several parts for me. When I picked it up, he was concerned because the car would occasionally not start, but once it started, it ran very well. He suggested that I take it to the dealer for a more thorough diagnostic check. We dropped it off on Dec 4 at the dealership and they kept if for 2 months, before discovering the problem, sending away for an original part from Germany, and then installing it. Meanwhile, I was taking my husband's car to my yoga studio, which is just around the corner from East Sac Auto (shout out to One Flow Yoga, best in Sacramento!). When I finally drove my car to yoga for the first time in 2 months, I parked in my usual spot on the street in front of East Sac Auto, and Moss came running out to greet me. He was so happy to see my car running, and he told me that he had worried that I had had to sell it or get a new one. He wanted to know exactly what had happened with the car and immediately offered to compensate me for the part he had ordered for the ignition, which had been an after market part, and the source of the problem with starting the car. Two big takeaways: Moss has a big heart and is enthusiastic about your car and your repair. He is also so honest and super fair, can delegate when he hits a wall, and is eager to learn. Thank you again for everything, Moss--you are the best! I recommend East Sac Auto 100%.

Aurora Fideldy

★★★★★

7 months ago

Moss and his team were such an amazing help! They made time to fix my car because I had a trip and it was such a life saver! Everything was reasonably priced and quick. Definitely going to continue being my shop in the future!

Ulamila MT Kina

★★★★★

8 months ago

I am a transplant from Petaluma and saying that "finding Moss & his team is an incredible blessing" is an understatement. I was having problems with my car and I didn't want to take it to the other auto shops I had already been to because every time I picked up my car I would find one new problem. Found Moss(owner) on Google and I am so happy I did. They found very dangerous problems with my car that other mechanics missed. They even showed me on the monitor all the problem (cracked) areas. Got everything repaired very quickly with brand new parts and all for a great price. I depend so much on my car because of the nature of my job and I am so very grateful to Moss and his team for a job well done. Go see Moss, he is one of very few HONEST and talented mechanics left out there, you will have no regrets, in fact, thank me later.🙏🌺

Kevin Rolli

★★★★★

3 months ago

The clutch went out on my 85" CJ Jeep and after quoting a replacement, they were able to just replace the master slave & clutch cylinders and saved a significant amount on the bill. Super honest!

Spencer Latimer

★★★★★

11 months ago

We are in Sacramento from out of town. Our air conditioner stopped working and we needed it fixed. Moss and his team are honest and professional. They diagnosed the issue and showed us the problem. It was late in the day, so he ordered the part for delivery the next morning. We left with the vehicle and returned the next morning. All in all our car was in the shop for less than 2 hrs to diagnose the issue, order parts and repair. All done for a reasonable price. If we lived in Sacramento Sacto would be our repair shop, no question. Thanks Moss.

Leah Houston

★★★★★

11 months ago

Moss and his team at East Sacto Auto Services provide consistent, reliable, transparent, honest, five star quality service. Moss took over ownership of East Sacto Auto in 2022 and has been my go-to mechanic and neighborhood auto shop since. He takes care of cars in a way that shows he loves cars. He wants them to be cared for and maintained and will always be honest and up front about what the car needs and what the car could use but doesn't absolutely need. In other words, he is honest and never out to make-a-buck. He truly cares about his customers and every single car that pulls into his lot. I'm lucky this is my neighborhood shop and would without hesitation continue bringing my car to him even if I lived much further away.

darrell brown

★★★★★

a year ago

I can't say enough, just blown away . The car I bought two months ago just started leaking coolant bad. I needed to find shop that's open on Saturday. These guys had great reviews and located in my neighborhood. I didn't have an appointment , just drove there and they were able to take it in. An hour and a half later I get a call and it's fixed, plus some other things I needed to get fixed. The cost was more than reasonable. Moss is the man and I will never take my car anywhere else.

Dawn Jarman

★★★★★

2 years ago

Best place in town. Had an issue with a 4runner no one else could solve. Moss never gave up and got it done. Also had a commercial vehicle that never would have gotten fixed without Moss and Alyssa’s assistance. I’m so thankful to have found them. They are my heroes. Service and communication was fantastic. Fair, host and super knowledgeable. It’s a 30 min drive for me but worth every minute.

Adam Berman

★★★★★

11 months ago

I came in to learn if East Sacto could help me with paint scratches after I hit a pole. Moss dropped what he was doing and buffed it out right away. It looks great, and he didn’t even charge me. So refreshing!

Anthony Perez

★★★★★

2 years ago

They replaced the window motor on my 2019 Mercedes Benz in less than an hour and fixed my problem. Highly recommend. Fast and efficient.

Alex L

★★★★★

2 years ago

Moss, the owner, might just be the last honest mechanic in Sacramento! I couldn't get my 99 4Runner to pass smog no matter what I did, and when I reached out he reassured me he could handle it. I dropped the car off and within a day he told me I could pick the car up. He maintained constant communication as he combed through the car and found everything wrong with it and constantly kept me informed with what he was going to do and what needed replacing. Here's the best part, when I came back to pick up the car not only was every clean and tidy. But there was a smog certificate already sitting on the passenger seat. He didn't have to run it over to the smog shop, but he did. Top tier service. I went inside the office thinking this is gonna cost me quite a bit considering how much he did to the car, and I was blown away by the price. So much so I ended up tipping. Not sure people tip mechanics but this was a special circumstance. People like that need to be rewarded for the value they provide. If you're looking for a shop that prioritizes honesty, transparency and genuinely good advice, go to East Sac Auto. This will be my mechanic for life!!!

Amy Braley

★★★★★

9 months ago

Checks all the boxes - Honest. Easy. Fast. Great work. Conveniently located in East Sac. East Sacto Auto came highly recommended from my neighbors. I'm glad I tried it and will definitely be back.

John Sieverson

★★★★★

6 years ago

John fixed my car the right way, the first time. John also charged me less than 2 other shops. I would definitely recommend John and His team. Thanks Again.

Sean

★★★★★

5 months ago

First time in, got me in with no appointment, fixed my car’s issue and got me right out. Moss and Alyssa rock !

Kim Jones

★★★★★

3 years ago

As a long time East Sac Auto client, I was shocked to learn John had retired this year and the shop had a new owner. "What?" I thought. Well, I am pleased to say I am very happy, impressed and grateful for Moss (new owner) and Alyssa (?) (front office person). East Sac Auto has worked on my vehicles for years and I am pleased to say I am extremely happy and satisfied with the service I have received from Moss and his staff on both of my vehicles. Professional, knowledgably, communicative, informative and honest. For those of us old customers, keep bringing in your vehicles. We are in great hands. New customers, this is a great shop. Thank you Moss and staff.