Eastwood Body Shop

Rella Kautiainen

★★★★★

5 months ago

I am so impressed with the service I received by Louie and the team at Eastwood Body Shop. The work they did on my car was high quality for a very reasonable price. They also showed me kindness and generosity during a difficult time. They provided strong communication and transparency throughout the process. I appreciate their dedication to their customers and the exceptional work they provide!

Ken Mercury

★★★★★

6 months ago

The owners of this place are great humans. They are transparent, patient, and kind. Everytime I need something done with my vehicle they try and find the best possible solution. I recommend them to anyone who asks and will continue to come back as long as I live in Baltimore.

Rachel Jang

★★★★★

10 months ago

If I could give a perfect 10-star rating, I would! I went to Eastwood after another mechanic botched my brake and rotor job and was really impressed by how great they treated me and my partner. They diagnosed the issue, ordered the necessary parts, and repaired my car in a remarkably short amount of time. Genuinely, you will not find a greater place to get your car worked on. Every time I called, the phone was answered promptly. Louie, with so much care and knowledge, explained and answered our questions and concerns. I will be coming back for all future repairs. Give them a chance, you will not be disappointed!

Cody Dillon

★★★★★

5 months ago

Best auto repair shop in Baltimore. The customer service is always amazing and able to answer any questions. They always let you know pricing up front and stand by it.

Sara Primak

★★★★★

8 months ago

By far, one of the best customer service/car repair experiences I have ever had. The management team was extremely helpful in every way possible. I was in an accident and my car needed repairs. Before even choosing Eastwood Body shop for my repairs, the management office took the time to call the insurance company and rental car on my behalf to have the details sorted out. Once dropping off my vehicle, I had an unexpected week delay in picking up my car. I called the office to explain and was met with care and sympathy. They understood my situation and allowed my vehicle to remain on their lot for an extended period of time at no extra cost. While driving my car after the repairs, my vehicle feels stronger with an extremely smooth ride. Thank you to the Eastwood team for going above and beyond by making my stressful car accident so much easier. I highly recommend this body shop and will definitely be using this shop for all my car needs in the future!

Crystina Lucas

★★★★★

2 years ago

I’ve had such a pleasant experience working with the staff at Eastwood bodyshop, I dropped my car off last Wednesday and it was ready exactly when I was told it’d be. My car looks great and I paid a great price for work due to collision damages, not to mention everyone was so friendly and prompt! HIGHLY recommend.

Nicole Erby

★★★★★

7 months ago

As so many others have said, Eastwood Body Shop is the place to go. I was recommended to go to Eastwood after I was rear ended. They made a traumatic and stressful situation feel extremely low stress. My car looks gorgeous, good as new, and it happened much quicker than I expected. I think the first question Louie asked me when I called is if I was ok. He and Ellen were great throughout the whole process, and I will definitely be using them moving forward. Cannot recommend them enough.

Abigail Ortez

★★★★★

9 months ago

Louie and Eastwood body shop are absolutely wonderful. They are honest, kind, and make the annoying task/headache of getting your car fixed an actual pleasure. They don’t try to sell you or pressure you on things you don’t need, they truly make sure you’re taken care of. Highly recommend them for body work and all basic mechanical fixes.

s v

★★★★★

11 months ago

I highly recommend Eastwood body shop to anyone that needs body work on their vehicle! They did excellent job on my business van and I really appreciate the quick turnaround and professionalism. The best in Baltimore. Loui and Helen great people to work with. Keep up the great work 🙏.

Katrina Davis

★★★★★

a year ago

Incredible work, customer service, and just great people! They were so helpful with dealing with insurance and my car looks better than ever.

Faith Frankenhauser

★★★★★

2 years ago

Extremely honest and helpful shop. I was personally supported by this shop as I battled with an insurance company. Without this company's advice and skill set, I would have lost to the insurance company. Convenient location, watch for parking lot entrance before building location on GPS indicates you're arrived.

Paige Gottesman

★★★★★

8 months ago

we have been going here for 20+ years. they have the best communication of any body shop. the owner was so kind and worked with the insurance company. we will be back for sure. we drive from philadelphia to get any of our work done. such a great shop.

Thony Ling

★☆☆☆☆

10 months ago

★☆☆☆☆ Absolutely the Worst Experience I've Had with Any Business I don’t write reviews often, but my experience with Eastwood Body Shop was so egregiously poor that I feel obligated to warn others. From the start, the shop's approach to my vehicle—a rental in my fleet—was dismissive and careless. The owner outright assumed that because it was a fleet vehicle that renters would be careless and cause damage regardless, shortcuts were acceptable. That assumption set the tone for a long and deeply frustrating ordeal. After having my vehicle for over two months, I picked it up only to discover that none of the damage on the right side had even been addressed. They had focused entirely on the left side—where the most visible impact occurred—completely overlooking the rest. This speaks to a gross lack of thoroughness in their initial inspection and overall repair process. To make matters worse, the original estimate I was provided was nearly $3,000 less than what they submitted to insurance. While I was told supplemental claims would be filed as needed, that never happened. This led to unnecessary confusion and delays, and ultimately raises serious questions about their transparency and billing practices. The most alarming issue, however, is that despite clear impact under the engine bay, they failed to report or investigate potential engine damage. Since getting the vehicle back, I’ve noticed a faint but concerning knocking noise from the engine—something that should have been diagnosed and disclosed long before the vehicle was returned. As if that wasn’t enough, the shop replaced the wheels with visibly scuffed, used ones and completely neglected to reinstall the front collision sensor. The car now alerts me that this critical system is unavailable—putting safety at risk. What’s most disappointing is that Eastwood Body Shop has high ratings and seemingly positive reviews. My experience was the complete opposite—defined by carelessness, shortcuts, and a blatant disregard for accountability or quality. I strongly recommend looking elsewhere. I wouldn't trust this shop with a bicycle, let alone a vehicle requiring professional and responsible repair.

Sam Gottesman

★★★★★

8 months ago

Just go see Loui & company. You literally won't find a better autobody repair shop in the Baltimore area. If honesty, quality of work, and a willingness to go above and beyond for their customers are important traits for you, then Eastwood is spot. 10/10 recommend!

Matthew Riley

★★★★★

5 years ago

This shop is the only place I'll go for body or paint work. Lou does everything he can to make sure you are happy with the final result. They have repaired my car each time it's been hit. And has painted my motorcycle when I needed a new paint job.

Mikala Nuccio

★★★★★

2 years ago

I am new to Baltimore and a friend recommended Eastwood Body Shop. After just one visit, I will always be a loyal customer. They are kind and honest with extremely fair pricing and phenomenal service. I immediately felt welcomed from the moment I called to ask about bringing in my truck. Louie even took the time to fix a few minor issues (weird lights popping on, a loose window visor) out of pure kindness and generosity. Vehicle maintenance and repairs are always such a stressor for me, as I imagine the are for most people, but I feel such a sense of relief finding this place that I would go so far as to say that I look forward to my next maintenance/repair needs! Thank you Louie and Eastwood Body Shop!

Marinda Parham

★★★★★

2 years ago

Louie, Matt, everyone— so friendly and so honest. I’ve been to Eastwood a few different times, and each experience was nothing but positive. Louie has literally talked me out of spending money on unnecessary work; I got my oil changed at a chain which gave me a laundry list of work I needed, and Louie was my second opinion who said I didn’t need any of it. That was my first experience with Eastwood, and it said a lot about their business. Any work I’ve gotten since then (battery, emissions stuff) was priced low and a smooth experience for me. They’ve also taken the time to help me with small/random things like putting air in my tires and securing my front license plate. Anything car related intimidates me, but knowing I can trust Eastwood is great. I wouldn’t go anywhere else.