About Business
For professional Car Repair care in Inglewood, CA, Inglewood, look no further than Eli's Collision Repair at LAX/Inglewood. Their team excels at delivering top-tier results for Auto body shop, Auto body parts supplier, Auto bodywork mechanic and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 548 pieces of feedback. They have become an integral part of the Inglewood, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Inglewood, Eli's Collision Repair at LAX/Inglewood is ready to assist with your next project or repair.
Google Reviews
Mark Antony Howard
★
☆☆☆☆
3 years ago
DO NOT BRING YOUR CAR HERE! Trust EVERY poor review you see about them because it is the God's honest truth. There's a reason everyone has the same story. You take your car to this place for a simple repair, for me it was just a bumper repair. They gave me a reasonable estimate at first, I gave them the payment from the insurance company, they got the parts ordered, which took months. Once they got the parts in they told me to bring my car in to start the repairs and it would take 2-3 weeks MAX. I brought my car in, they had me sign a bunch of papers authorizing them to tear down my car and start the repairs. After 2 1/2 weeks of waiting and non communication, they claimed they had found a bunch of hidden damage after tearing down the car, and now the estimate, which was originally around $3,000, is now $12,990... for a bumper. The insurance ended up trying to total out my car because the repairs are more than the car is worth. Look at the other reviews, this has happened to numerous people who use this shop. Now MY insurance has stepped in, inspected the vehicle TWICE and has given around a $5,000 estimate. Eli's won't accept that. I've been given the run around for nearly 2 months now, by Connie Benitez, one of Eli's Estimators, she's ignored my calls and emails. Lied to me and my insurance about emails she and documents she's claimed to already have sent. It's all so fishy, so slimy, so sleazy. They do not care about the customer they only care about profit. This is NOT an anomaly. Eli's has a reputation of doing this. DO. NOT. BRING YOUR CAR TO THIS SHOP. SAVE YOURSELF. If I could give it less than one star I would.
erica mckay
★★★★★
2 months ago
I was very happy to work with Danny. I was in a bad accident and he helped every step of the way with updates and keeping me reassured that he would handle everything with my insurance. Thank you so much!!!
Angelita Roman
★★★★★
6 months ago
I’m so thankful for Rosie and the rest of the team at Eli’s. Rosie was amazing in keeping me up to speed on my vehicle repairs, and I truly feel the team advocated for my best interest with my insurance company. That meant so much to me and I would recommend them to anyone I know.
Shannon Steckloff
★★★★★
2 weeks ago
Excellent customer service…Eli’s goes beyond the extra mile and they do amazing work. I see why they are a beloved family-owned staple of Los Angeles for almost half a century.
Jobe Lopez
★★★★★
4 months ago
This company is amazing!!! The work that they did was incredible and they even waxed my vehicle so it looked like I just got it out of the dealership. Great work Eli’s Collision
Alexis Beechen
★★★
☆☆
6 months ago
3 months to fix a door and mirror! Prepare to project manage the whole process if you’re going through insurance. I was constantly having to ensure that Eli’s was supplying the insurance company what they needed in a timely manner. For the rates they charged, they should have been more professional.
Alondra Ramirez
★★★★★
4 months ago
10/10 would recommend everytime. Not only do they take really good care of your car, customer service is top notch. Special shoutout to Danny and Rui! They are the amazing and will not disappoint.
John B
★★★★★
3 months ago
From initial drop-off through to picking up repaired vehicle, Eli's lived up to the recommendations I'd gotten. They paid attention to all the details necessary as a certified Porsche shop, and collaborated smoothly with the local dealer and my insurance company. Highly recommend!
Danette Klein
★★★★★
6 months ago
Impeccable car service! Lexus Santa Monica made right and utilized Eli’s to fix a previously originally undetected paint issue. I can’t speak highly enough of the primo repaint of nearly the entire car. I’m a tough customer. In paying attention to every smallest detail, they carried out precise body lines, hit the mark on the hard to match Infrared color, a four layer premium paint. They as a team executed a literal piece of art! I can’t speak highly enough of the professionalism and over the top customer service! Theresa, you’re the best! (You didn’t have to call me from your dentist’s chair, but glad you did.) I highly recommend them to anyone who cares about the end result.
Jason Whittaker
★★★★★
a month ago
Professional, friendly, and efficient. My car had some extensive repairs, and it took a bit longer than I expected, but the staff was very transparent and communicated well via email.
David Niles White
★★★★★
4 months ago
Eli’s (and my new BFF, Rosie) did an excellent job with our 2024 Kia EV6 after a losing battle with a trash truck. They were exceptionally communicative and walked me through the complicated process of repairing an EV. They handled both the insurance and rental car issues promptly and professionally. Many thanks 🙏
Edwin Hurtado
★★★★★
3 months ago
I have trusted Eli’s to work on 2 of my vehicles because of their craftsmanship. The staff is great! I was provided with regular updates and was pleased with how well they repaired my vehicles. Special thanks to Rosie, Rui, Sabrina, and Danny for being so helpful.
Roberto Lopez Jr
★★★★★
a month ago
Enjoyed working with the shop. Danny and Sabrina were a great team. They really helped figure and handle things out with the insurance company. Hope I don't need to use them again, but if I need anything this will be the shop I came too.
Tiffany Rose
★★★★★
4 months ago
My brand new Lexus was sadly in an accident. I was told to take it to Eli’s and I’m so glad I did. From start to finish, they made the process super easy for me. They kept me updated weekly and worked directly with my insurance which made everything less stressful for me. I finally have my car back and it’s as good as new. Thanks for taking care of my baby.
Clark D Schaefer - Filmmaker
★★★★★
Edited 3 months ago
I wholeheartedly recommend Eli’s Collision Repair. My Porsche dealer recommended them as a certified Porsche repair shop. They exceeded my expectations completely. They even went the xtra mile After the repairs. Amazing response time and the work was impeccable. Thank you Neely Ericka and Yarithza.
Angelo Sanders
★★★★★
a month ago
Great customer service! Attentive, friendly, and responsive staff. The vehicle was a total loss and Eli's helped me deal with insurance and got me into a rental car that was covered by my insurance. Would definitely recommend them.
Stacy Cordova
★★★★★
4 months ago
I had an excellent experience with Eli’s Collision Repair at South Bay! The team was professional, communicative, and made the entire process stress-free. They went above and beyond by working directly with the other driver’s insurance company to make sure OEM parts were used instead of aftermarket ones. My car looks like new, and I really appreciate their honesty and attention to detail. Highly recommend them for anyone needing quality collision repair!
Jonathan Carr
★★★★★
a month ago
They were on top of it with my insurance company, which as we all know is not an enjoyable experience. They communicated status, next steps and anything I had to do to keep the process rolling. Eli's will now be my go to auto body shop and I will be more than willing to recommend them to others.
Mark Go
★★★★★
3 weeks ago
Eli collision, a certified Porsche auto body. They were referred by my advisor from Porsche Santa Clarita. It was Saturday when I made contact with Rosie. She immediately addressed my issues and arranged for my vehicle to be picked up from my residence. The tow service person , apologies I forgot his name, was very kind , punctual and informative. He was a professional. He was very careful in loading and securing my car on the open bed truck. Rosie updated me when my car was at their shop. Detailed quotes and feedback was kept weekly because my vehicle was there for a month. I was over seas through the time period so I was worried however she kept me informed that all will be taken care off and I can relax. My vehicle was dropped off at the dealership as requested for additional maintenance service required. I have nothing but relief, praises and highest recommendations to the team at Eli collision auto body. Great people, great people!!! I had my apprehensions and distrust relinquishing my car to strangers. In the end , I was very thankful that all went well, more than I expected. Thank you.
Claire Leona Apps
★
☆☆☆☆
Edited 3 months ago
Painfully ugly work. I don’t really know what happened. I was recommended this by Hyundia but I’ve launched a complaint with them for said recommendation. I was quoted 500 dollars to get a scrap fixed and partial paint. Then they called and said it will only cost 180 dollars as a discount. When I looked at the car it was obvious why- becuase it looked like a child had done it. Parts were not painted. They made no effort to blend. I try not to be a complainer but wow- bad bad bad. They don’t want to repair your car. I got them to reverse it and left without paying. It looks better with the scratch than with their repair. Sad. ADD: I just read their reply and please note to anyone reading this. I never asked for a cosmetic whatever they are saying. I asked for a repair. This reply is corporate noise. They know they did bad work. I went to another auto shop upon leaving here and they did the paint work these guys tried to charge me for - free of charge and better with in 5 mins!- while we discuss how to fix the car with kindness and helpful reassurance. Public- go somewhere else. Trust me. Bad work, confusing communication, no one caring for the quality of what they return, and then just trying to get a buck for nothing and not really wanting to help their costumers. Honestly, the ultimate end of the line is they did not care that they made my car look ugly. They did not care that their work was unattractive and worse than if they did nothing to the car.
