About Business
Elite Automotive is a leading Car Repair specialist serving the Covington, KY, Cincinnati area. They provide a wide variety of solutions, including Auto repair shop, Brake shop, Car repair and maintenance service, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 236 verified reviews, their reputation precedes them. As a locally-owned business in Covington, KY, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Covington, KY.
Google Reviews
John Hudson
★★★★★
a year ago
Knowledgeable about concerns with our older Jeep. Friendly, fair pricing and quick turnaround time. Most importantly: job well done. My family has used Elite for years and will continue to do so.
Kristi Horine
★★★★★
11 months ago
Elite Auto has been my preferred repair shop for many years. They do great work and scheduling is easy. I especially appreciate how they communicate details of any work that needs performed and why.
Tara Jones
★★★★★
11 months ago
I have been going to Elite since they opened, I was one of the very first customers and there is a reason I followed Bill & Paul. They are simply put incredible people & truly trustworthy. The way they treat people has always been above and beyond, they have an amazing and knowledgeable staff who always want to so the right thing. I would recommend them and do recommend them to everyone. Thanks Elite! You are the best!
Rick Wells
★★★★★
2 months ago
dsThis is my repair shop. Will go to none other. I recommend them to everyone I know looking for an honest shop
Chip Graeter
★★★★★
9 months ago
Used Elite for many years, but the dealer was closer and it avoided the 75 bridge. Took our car into the dealer for an AC issue. The dealer wanted to replace the whole unit. Elite was able to replace just the part that was needed saving us a lot of $$$!! They are an incredible team, helpful, honest, and just the kind of people you want working on your car! We'll be back, despite the bridge!
Carroll Ann Funck
★★★★★
a year ago
We have taken our car into Elite... so many times. They are always helpful, over-explain everything to me (in a good way), and communicate before they start any work (so they're not spending my money for me). The quotes always seem reasonable (granted the comparison is the dealership which I'm certain is a rip-off every time). We've had them diagnose and fix several problems for us as well as routine maintenance. It's always efficient and easy to get an appointment. The staff is nice and easy to work with.
Dave Gideon
★★★★★
2 years ago
So after watching countless hours of YouTube, I attempted to change an oil cooler on a 3.6 pentistar which required tearing down the top of the engine. After 5 hours It went together but was running rough. I had misfires and codes all over. Took it apart again to see if I missed an electrical connection and then it wouldn't start at all I finally swallowed my pride and took it to Lance at Elite Auto on Russell. A couple of hours into diagnostics, Lance sent the pic. A bolt had fallen down the back cylinder. They got me in quick because my son had to head back to college in the am. We have been here several times and Elite has saved our butt each time. Been to a lot of shops but this one by far if the best. Had they not done a thorough examination, that bolt would have destroyed that motor. Thank you Lance and Elite Automotive.
Wendy Mason
★★★★★
10 months ago
I have been coming to see Bill when he was still at Smiths. I’ve trusted him for at least 20 years with my vehicles and he has never let me down. He truly goes above and beyond for his customers. Wonderful job to all the people involved and I am very happy to be a returning customer/friend. Thank you all and god bless 😊
Will Jowsey
★★★★★
3 months ago
Excellent, smooth service. Very friendly staff, always our first choice for car maintenance
Dale Dickman
★★★★★
Edited a month ago
I have had service work done on my vehicles for roughly 10 years. During that time I have had nothing but great results with the work performed. Ken, who works the front desk, tells me what needs to be done and the cost involved. The vehicle is always ready when I need it. Most importantly I feel they are very honest and up front with there assessment of services needed.
Chuck Pitzer
★★★★★
5 months ago
I've been bringing my cars to Elite for years. Their service is excellent and their prices are very reasonable
Alfred Perry
★
☆☆☆☆
6 months ago
Parts cannon'd me real bad. Didn't even get the estimate for my windshield replacement or oil change before they said i needed $4700 in parts and labor for an issue with no Check Engine Light. He even admitted to me on the phone I was correct in assuming a busted mas airflow sensor would turn on said light. Dishonest. Overpriced. Most of their reviews are bots. Still had to pay $411 for nothing after they finessed me into break and exhaust inspection. Go anywhere else.
Jim Myers
★★★★★
5 months ago
Had my Ford Van towed to Elite to have it diagnosed on all the problems it may have. Emily was amazing with helping me get it done in a timely manner. The team here did everything and beyond in helping me with situation and would highly recommend them to everyone.
Lori Martin
★★★★★
3 months ago
I totally recommend Elite Automotive. Emily was the best when I had a flat tire and wasn't sure who to call. She took care of everything. I have used them for tires,oil changes,and other maintenance.
Ramone P
★★★★★
3 months ago
Elite Automotive staff and technicians are some of the best around here. Great customer service, experience technicians. But, must important of all is their transparency and competitive pricing. Very happy with Elite. Ask for Emily, she is the best 👍.
M M
★★★★★
a month ago
Amazing! Went if for an oil change on my Mercedes and they were quick with getting me in and out. Service was excellent, staff was friendly, and they even pointed out a problem that was able to fixed with my cars warranty. One that I had no idea about. Had they not been so thorough, it would have gone undetected until there was a bigger problem. I will not be taking my car anywhere else for service but these guys! Thank you
Adam Belcher
★★★★★
4 months ago
Hard to find a mechanic with almost a 5 star rating but my experience with them justifies it. They are always very communicative, making sure I know what needs repaired and costs before they do a thing. They are comfortable saying "This can wait" if the cost is an issue at the moment and they do a thorough inspection of the car, regardless of why you brought it in, with pics to show any concerns they have. They offer rides to take you home when you drop off too. Nice people and a great business.
Tom Williams
★★★★★
a month ago
You guys are the best! I was on my way from Michigan to Tennessee when my car broke down. I called 3 other shops before elite that couldn’t get me in. Ken answered the phone and was sympathetic to my situation. He squeezed me in on a Friday and 3 hours later I was back on the road. Emily even took us to a diner for lunch so we didn’t have to pay for an Uber. Your prices were more than fair and quality to work was top notch. I wish I lived closer, you guys would be my go to shop!
Ryan Ward
★★★★★
a month ago
I've been going here for at least a decade because I know I can trust them. They do excellent, reliable work I can depend on at a fair price. They're always friendly, always professional, always honest, and if I wasn't relocating for work I'd continue to go here forever. Places like this are one in a million now and it'll be impossible to replace them.
Chevy Truck
★★★★★
a month ago
Wow. I mean wow. I had my vehicle serviced at the covington location. Amazing service. No upsale. They fixed my issue. Gave me a loaner car to make my day easier. I wish I could give them 10 stars. I. A world full of madness and rage. It's nice to know you can still find a trustworthy place to get my stuff worked on. Thank you so much elite automotive. Your 😎
