About Business
Elite Car Care - Palmdale Auto Repair Shop is a leading Car Repair specialist serving the Palmdale, CA, Palmdale area. They provide a wide variety of solutions, including Auto repair shop, Auto body shop, Auto machine shop, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 178 verified reviews, their reputation precedes them. As a locally-owned business in Palmdale, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Palmdale, CA.
Google Reviews
Jacinta Mariah
★
☆☆☆☆
Edited a month ago
We are sharing our experience so others can make an informed decision. We brought our vehicle to this shop to replace the spark plugs and repair the transmission mount. We were quoted approximately $900. After a few days, we received a call that the car was ready. However, when we arrived, we were told that nothing was wrong with the vehicle, and the shop declined to charge us a diagnostic fee. Shortly after picking up the car and driving only a few miles, the vehicle broke down and had to be towed. We then took it to a dealership for further inspection. The dealership informed us that the engine required replacement. This was a very serious and costly repair, totaling several thousand dollars. We cannot determine what occurred while the vehicle was at the first shop. However, the sequence of events was extremely concerning to us, especially given that the engine issue arose immediately after the vehicle was returned to us. We recommend asking detailed questions, requesting written documentation, and seeking second opinions when dealing with major vehicle repairs. Use your judgement and preserve your trust to avoid disappointment. The customer service team did not help us. The guy we went back to, to let him know, just literally lied. He changed up the story. First he said, there were several problems with our car, he quoted us $900. We told him to proceed with the repairs. He called us the morning we were to pick up the car, and told us the car was ready. When we got there he told us there was nothing wrong with the car, and that we didn't even need to pay the $120 for the diagnosis. He changed up the story, and treated us as if we are retarded and couldn't see through the conflicting story. The car we brought in driving, had to be towed. And we later discovered from the Toyota dealership that the repairs would be <$9000>. We had to get a new car, in addition to paying off the remaining amount owed on the car your mechanics had damaged. But, to God, the mighty wise one, goes the glory. Good luck with your business.
Nickie ryan
★★★★★
4 months ago
Eddie was very knowledgeable, and fair. He told me upfront the cost to diagnose the problem, and ended up not charging me anything at all because the problem fixed itself during his test drive. I highly recommend this shop. Hard to find a trustworthy and reliable mechanics shop these days.
Abi Moubarka
★★★★★
a month ago
The service here is unmatched. They’ll fix all your car problems and get you back on the road in no time 😊👍
Tabryant Akins
★★★★★
4 months ago
GREAT CUSTOMER SERVICE EXCELLENT QUALITY MECHANICS. THEY MAKE U FEEL LIKE FAMILY. GREAT REASONABLE PRICES, AND THEY LET YOU KNOW IF SOMETHING IS WRONG WITH YOUR VEHICLE EVEN WHEN YOU CAN'T FIX IT. WHEN THEY SAY SOMETHING IS WRONG, BELIEVE ME SOMETHING IS WRONG. TRUSTWORTHY.
IRENE PARRA
★★★★★
10 months ago
Honest and friendly. I took my Honda in one time because one of my windows wouldn't roll down, they ordered the part, and then when I went to pick it up, they said it was just the fuse and didn't charge me for the part. They could have easily charged me for it, that's how I knew they were honest. I've been taking my cars for 4 years and never had an issue. Now I take any Toyota and Nissan as well. I'm so glad I was recommended to them by a family member!
Nicholas Sydow
★★★★★
a year ago
These guys are great! My family and i have been taking all our cars to these guys for the last decade or so. They charge fair prices and never try to upsell you on unneeded repairs, The only downside is that due to their impeccable work they tend to be busy and sometimes you might have to wait a few days before they can fit your vehicle in for more in depth repairs.
Timothy Taylor
★★★★
☆
a year ago
Took my car in for AC Service, was quoted $125. Out the door was $121. Technician was knowledgeable, courteous, and accommodating. Time estimate was accurate. However their quote over the phone wasn't very transparent. I only got out cheap because my AC was overcharged and they credited me back the extra refrigerant. The real price range is $125-$220, depending on how much refrigerant you need. It felt like I was tricked into driving to their shop on a false quote, despite not actually being charged more. If I needed refrigerant or repairs, it would have been a lot more expensive than what they said over the phone. They are a little bit more expensive than average and they could be more upfront with their pricing, but they do a good job.
Johnathan Barnes
★★★★★
a year ago
Very pleased with my service there. They were very helpful, and available for all my concerns. They got me in and out very smoothly and very professional. Would definitely recommend them to any one out there that has issues taking their vehicle to a mechanic. Will definitely be going back. Matt , Dave and Eddie were the pros pro.
Robert Vasquez
★★★★★
a year ago
If you haven't found a mechanic shop you can trust then give these guys a shot. Eid and his crew at Elite Car Care are Knowledgeable, Professional, Friendly and Honest. I'd send my own mother to their shop. Mr. Eid's referrals for other automotive inquiries are top notch as well. Plan ahead, they're busy because they're good.
Michael Reilly
★★★★★
4 years ago
I decide to come here initially because of the reviews but what sold me as a customer was how friendly and accommodating Ed was. My vehicle was in his shop for a few days as they diagnosed a major oil leak and made necessary repairs. They gave realistic expectations on how long everything was going to take but I was good with it because they were thorough on explaining what was happening. I understand you can’t rush quality work and that’s what these gentlemen bring to the table. I’ll definitely recommend their services to friends and family.
Solid Gold Shows
★★★★★
a year ago
I can't remember the tall guy in front. I believe his name is Mike or Matt. Great guy and very helpful. Eid did an excellent job with my light inspection. Definitely going back again! Keep up the great work guys...
MR. LEE!
★
☆☆☆☆
11 months ago
HIGHLY OVERRATED, unprofessional, and rude If you wanna take your car in for “MECHANICAL ISSUES ” and leave with “BODYWORK” needed, this is the place for you…. Make sure you video Record document any scrape scratch dent or ding on your car they will do you dirty & deny it to the fullest…. And of course their In house video surveillance catches nothing…. B.S.!!!!! excuses for everything…. No accountability in any way shape or form “CUSTOMER BEWARE”
Hilary Tarney
★★★★★
a year ago
Everyone at this shop is amazing. Fair prices, quality work, quick turnaround times and all around great service. 10/10 highly recommended. I will be coming back to this shop for all my automotive needs.
Gene Taylor
★★★★★
3 years ago
1st time @ Elite Car Care. Car needed servicing engine light on rough idle. Decided to have serviced here because of the reviews and recommendations from fellow co-workers. They were able to diagnose and make the necessary repairs on the same day. I definitely recommend their services to friends and family. Quality work at reasonable prices. Thanks again
E. C.
★★★★★
Edited a month ago
There’s no doubt and the great reviews are true. The BEST auto service and repair shop in the AV. From the time you are first greeted to the honest evaluation of your cars needs. You will not go wrong with bringing your vehicle to Eddie and his professional team of technicians.
u tu
★★★★★
3 years ago
I called in to get a quote otp and Ed helped me out. He was quick and helpful. I shopped around and ended up going with elite. Another place called JD auto was trying to charge me nearly $300 more. I dropped off my truck at Elite. Ed told me they were going to run a full diagnostic to make sure what i thought was wrong with my trucks was the actual issue and check if my truck had any other issues as my check engine light was on. In about half hour or so Ed called me and advised me that what i thought was wrong with it, was the issue. They changed my trucks power steering pump and did an oil change in about 4 hours. Which is not bad since they were pretty busy. I felt like this place is an honest professional auto shop as they were true to their word. Will definitely be taking my vehicles back here!
GEORGE FAHMY
★★★★★
a year ago
The first professional honest care,Sincere, body shop I ever been at Los Angeles County, everybody there ,especially the owner Mr.Eid , very honest , very friendly, very care about your car as if his Owen car. I really thank him especially and everybody over there . Just do your self a favor without hestation drop your vehicle there if you have any problem and make sure that you will got it in a very good shape and it coast you a way cheaper and safer than outside . Again thank you so very much Eid George Fahmy .
Jose Enrique Mancilla
★★★★★
5 years ago
A customer should take care of their car, but when the car needs to be taken care of, Elite Car Care is the place to bring it. Ed in the front desk works very hard and with you so you can have your car back in no time. Yes there might be good or bad news but Ed will do his best to solve it. The mechanics work very hard and are very good with what they do. If you trust this shop, you will have your car 100%. Again, Ed is such a great professional and a good person. I totally 100% trust them, they worked very hard on my car and did a good job. Thank you guys.
B Young
★★★★★
4 years ago
Honest and hard working mechanics! 10/10 would recommend. They were very honest over the phone which was why I came in. Not too pricey either! Got super high quotes everywhere else. Got everything done in about an hour! Will be coming back with other future needs!
MTH
★★★★★
a year ago
Eid and team are FANTASTIC! They have helped me on numerous occasions. While waiting in the lobby I observed the owner Eid, providing outstanding service! He is so caring and compassionate towards all of his clients. His dedication to his trade is bar none. All these reviews should be 5 stars. Thank you Eid and Team!
