Ellio's German Auto, Inc

Alejandro E. Carrión

★★★★★

2 years ago

Arrived to Sacramento from Chicago and my 2013 Volkswagen GTI decided to start stalling when making turns. I took it to the VW dealer in Elk Grove (since I typically took my car to the dealership in Chicago for repairs) and they wanted to charge an outrageous amount of money to fix. Not only did they want to charge me an outrageous amount of money, the fee to diagnose the issue was ridiculous (which I paid) and the service attendant was rude and condescending. Needless to say, they lost my business and so I began to conducted some online research. Came across Ellio's which had great reviews and after speaking to them decided to have my car repaired. They took time to make sure the work was done properly as it was an extensive job (cam shaft filter was replaced along with timing belt). After several months the car is still running great and back to normal! They were able to not only fix what was causing the problem, I had them repair some other lingering issues I wanted to address (replaced all 4 brakes and rotors, front end work, and general maintenance) all for a VERY reasonable price. I'm glad I found a auto mechanic shop I can trust and bring my car to get work done at a reasonable price with great, reliable service. I won't be visiting the VW dealership anytime soon, and will be bringing all my cars to Ellio's

Ken Briscoe

★★★★★

2 years ago

I needed a shop to do some diagnostics on our 2009 Mini, and ended up at Ellios -- and glad I did. I was impressed with their fenced yard and and the shop appeared to be incredibly clean. They explained they'd be in touch the next day, and they were. The news wasn't great, but I was prepared for that. I can't claim to be a mechanic, but have some pretty strong mechanical background, and my overall impression is that they have great integrity and are very good at what they do. Our family has a couple BMWs, and we are definitely planning to work with them for service in the future. In this world of newer technology, I believe their expertise is well worth what you pay!!

Ann & Peter Buggy

★★★★★

5 years ago

I love Ellio's! I would not have a BMW without their knowledge, prompt service, reasonable prices and kindness. Emma and the team are great. They start on time, finish promptly and charge a reasonable and fair amount. While a loaner car is offered I have never needed it because the wait is short enough. I cannot imagine taking my 328i anywhere else!

Susan Reid

★★★★★

3 years ago

Ellio's has been my go-to dealer and service shop for my past three Mercedes. In fact, I bought the last two from them. Could not imagine having anyone else do the service/repairs. I trust them implicitly to do what is needed, without pushing extra services on me (which used to happen with other dealers). The Ellio's family are all knowledgeable, caring, honest, and wonderful to deal with. Cannot say enough positive about this dealership.

kinzie murphy

★★★★★

a year ago

My first visit... Emma went through the items on the A service and and my concerns. She called later and reported on what the techs found that needed to be taken care of. Picked up the car later and scheduled a followup appointment. It went smoothly and I was quite pleased.

Life According To Saloro

★★★★★

2 years ago

The absolute best! Went to other German auto technicians and they have always tried to get over on me not even knowing that my dad was a mechanic and has been in this business my entire life. Every time I go to Ellios they treat me with respect, and when they work on my car I never have an issue with it again. Because of them my Benz is in top shape and rides so smoothly.

Michelle Walker

★★★★★

3 years ago

I can't believe I haven't written them a review before. Ellio's has been helping me keep my aging 7 series on the road for years now. They are super honest, and have always told me what HAS to be fixed, and what is optional, so that I can make informed decisions. Their prices are reasonable, by BMW standards, and I wouldn't take my car anywhere else. Sent a close friend to them and he was so grateful I referred him to them! Great people. Never had a bad experience there.

Cheyenne Davis

★☆☆☆☆

7 months ago

They suggested I drive my car in (instead of towing) to the shop while the oil pressure light is on. I'm not a mechanic, but everything I've read online, including in the owners manual, says not to drive AT ALL, because if the engine is not getting enough oil, then the engine can burn up and need to be completely replaced.

shalinski

★★★★★

4 years ago

I needed a Pre-Purchase Inspection for a Mercedes Benz E55 AMG and I'm glad I chose to work with Ellio's. They did a thorough inspection and provided me with an itemized report which helped me negotiate a fair purchase price. Emma is a consummate professional. I appreciate her candor and attention to detail. I'm a very happy customer.

P Smartt

★★★★★

a year ago

Oct 2024 the Mercedes dealership told me that my cylinder head covers needed to be repaired due to a serious oil leak on my 2013 ML350. I wanted to have it done but the dealership quoted a price way over $3K. Several years ago a friend mentioned how much they liked Ellio's, I decided to give them a call. I am pleased that I did. Mary was extremely helpful, got my car scheduled and the work was completed at a more reasonable price. They even washed my car. Thank you Ellio's, for great customer service. I will be returning for future service.

Pamela Neal

★★★★★

8 months ago

My husband has always worked on my vehicles when something went wrong with them. Then he got sick and I needed my BMW serviced. Ellios was recommended to me from a friend that has several BMW’s. I was apprehensive but gave them a try last year. Since then, i would only go to them. Emma is wonderful and patient. She tries really hard to get the parts and labor completed and done on time. The prices are fair but more importantly I believe they are trustworthy. Thank you Ellios team for giving me a place to bring my car and know I will be taken care of.

Viv Versis

★★★★★

3 months ago

Brilliant service and attention from all staff. Very thorough in all aspects. Obviously very knowledgeable which instills confidence and trust. I can't rate them highly enough. Thank you Ellios.

Max Eckhardt

★★★★★

2 months ago

They always take really good care of me and my vehicles. Always on time, always communicative. The only shop I’ve been to that diagnoses the problem and fixes it on the first try.

Audrey Foraker

★★★★★

a month ago

From my first phone call to schedule a service appointment to picking up a thoroughly serviced and freshly washed car, Ellio's did an outstanding job!

T. Bryant #THETRUTH

★★★★★

5 years ago

"Lets see where do I start (smiles) I first want to give the biggest shout out ever to Mrs Emma!! <3. I took my ML320 in to get serviced 7/6/20, and decided to do the review today to be accurate like Mrs Emma* I am very impressed, satisfied, and grateful my ML is running so smooth. I have went to San Francisco, Stockton.etc...All perfect. Thank you as well "Costen" a very skilled Tech. There are somethings that still need to be serviced on my ML and "Elios" is the only German Auto Repair Shop that will do the job and get it done...@ reasonable rates. I would not advise that you go anywhere else if you have a 'Mercedes Benz" or "BMW" Especially if your a single women as I am. Mrs Emma is very knowledgeable, professional and most importantly Honest. She is the best and have made my life just a lil bit better. See you soon! Thank you Elios*

Maggie Soria

★★★★★

a month ago

Took my car for second opinion here. Mainly because I thought the dealer was over priced. Ellio’s did give me the same diagnosis with a big savings. Everyone is super friendly. I will definitely be bringing my car to them for future services.

Tim Long

★★★★★

3 months ago

I reached to Ellio’s after experiencing one too many issues with the Mercedes Benz dealership regarding our s550. Making an appointment was easy. They stayed in contact with me throughout and explained what needed to be done, and why. I had a sense of what needed to be done and at least what the dealership would charge. It turned out that a number of things the dealership recommended that we do were not necessary, that the dealership missed a number of important things and did things that needed to be corrected and for the work that needed to be done, Ellio’s pricing was much more reasonable. Our experience was so positive that we dropped off our BMW when we picked up the Mercedes. Ellio’s did a great job with the BMW, as well. Bottom line: we had a terrific experience and we will be loyal customers of Ellio’s from this day forward.