Esquivel Auto Depot Inc

Kiqio

★☆☆☆☆

3 months ago

they sold me a car with a messed up cadillac converter, and had attitude problems when i went to go get help about my cars registration and pink slip which was already expired, and on top that the car didn’t even have a smog check certificate.

Jessie U

★☆☆☆☆

11 months ago

Buyer Beware: Do Your Research Before Visiting This Dealership I recently visited this used car dealership with the intention of buying a 2017 Chevy with over 122,000 miles. The dealership had purchased the car at auction for $16,000, yet they were trying to sell it to me for $26,000. This price is significantly higher than the fair market value, which is closer to $20,000. So, not only was the car overpriced, but it was also way above its actual value for a vehicle with such high mileage. What made the experience even more frustrating was the salesperson, Marcos, who seemed completely uninterested in offering any kind of fair deal. He made no effort to explain the reasoning behind the inflated price or to negotiate. It became clear that the dealership was more focused on making a profit rather than giving me a fair and transparent deal. I spent over two hours at the dealership, and honestly, it felt like a waste of time. I couldn’t believe how much I was being asked to pay for a car that clearly wasn’t worth the price they were asking. In those two hours, Marcos never showed any interest in trying to make things work, and I was left feeling completely disrespected. If you're considering buying from this dealership, I highly recommend doing your research beforehand. There are plenty of other dealerships out there that offer fair prices and more transparent deals. Don’t waste your time like I did. !!!!!!!!!!!!!!!ADDED TO MY PREVIOUS COMMENTS!!!!!!!!!!! 1-Star Review If I could give zero stars, I would. I originally left a negative review because of poor communication and follow-through when trying to purchase a truck. Instead of addressing the issue professionally, the sales manager actually called me to ask me to take the review down, saying he’d be willing to “negotiate.” I called him back, and guess what? He hung up on me, then put me on hold for 5 minutes before I was forced to leave a message. I was genuinely interested in buying the truck and tried to give them a chance to make it right. They told me the manager would call me back — he never did. If this is how they treat someone ready to purchase, I can only imagine what happens after they have your money. Unprofessional, disrespectful, and not worth your time.

Brian Whisler

★☆☆☆☆

Edited 8 years ago

Bought a 08 suburband from them. When we got there it was in the back and the battery was dead, which was no big deal the replaced it before we left. Few days later wife was driving down the road and the truck turned off causing her almost to crash. We had it towed to our house where I found the ground cable was complete broken due to them not putting the battery bracket back on the battery and the battery was sliding around under the hood. I told them that I could fix it for about a hundred dollars and I would do it myself since it was at my house, I am an ASE certified tech and I need the truck. I only wanted them to pay for the parts. They told no and that they would only pay for half or they wanted us to tow it to their shop they contract with. The truck was also missing a lot of things and we were not worried about it till this almost killed my wife. I don't not recommend this dealership. Stay away. Update: they also charged us license and registration and we got a notice from the DMV to pay 2018. When we asked they tried to tell us that's how they do it and when we told them I worked at dealership and know we paid for them they refunded us the funds. DON'T BUY FROM THEM THEY STEAL!!!!!

Anna O

★★★★★

6 months ago

Great place!!! Love my new car 😍💖

Conrad Chakra Phonn

★★★★★

a year ago

I had really bad credit and Jr helped me get a car with a good deal. He is very good at communication and making you feel welcome and wanted as a customer. He literally made something so stressful turn into a chill experience!!

Boyo Valles

★★★★★

2 months ago

The best dealership and Maria and Junior are very nice and have very helpful

Charice Beasley

★★★★★

a year ago

Service was great, Maria was courteous and very helpful, kept us well informed through the process. Everyone was kind and greeted me and my husband. They even had great food there that they had there serving.

charlene avila

★☆☆☆☆

a year ago

Husband bought a truck from there and it broke a month later, right when the 30 day warranty ended it’s like they knew it was no good and wasn’t going to last over 30 days.. We gave it back they still keep harassing us. Then to find out my sister bought a car there a few years back and they kept adding money to there balance it’s like they could never pay it down.

Patrick Hullom

★★★★★

a year ago

Esquivel auto depot helped us in a very difficult times. With my not so perfect credit they worked it out and got me a vehicle. Junior gave great customer services and patience. He truly went above and beyond. I thank him so much for his help. I rate them a 10 out of 10.

Diana Badiang

★★★★★

3 years ago

Bought a couple cars from Esquiviel Auto they are responsible in prices always willing to Help You get the Car! Any problems after that they always ready to Help fix it 💜💯

Erick Lujan

★☆☆☆☆

a year ago

Dont recommend this place!!! got a car here 28k and they gave me A car fax papare of everything okay with the vehicle and my first oil change I take it in to dodge dealer and they say it has plenty of safety hazards that no dealer of anything kind should sell a car that way , and they did not Want to fix it or help me pay for half to fix those safety hazards . Not even two months have passed by and there very unprofessional. Now I don’t have a working car and still owe 29k

Angel Ortiz

★★★★★

a year ago

Maria the sales representative was extremely helpful when it came to the purchase of a new vehicle!! I would 1000% recommend the entire staff as they set proper expectations on the purchase process and are super friendly.

Melanie Beltran

★★★★★

5 years ago

Staff super friendly, affordable prices, high quality vehicles. Bought a 12 Toyota Camry and I couldnt be happier. I absolutely love my car. Its been two months and no issues. Shout out to Marcos, Maria and Jr. They made the process quick and easy, answered all of my questions and got me a great deal. If you're looking to buy a car Esquivel is the place to go.

Daniel Ruiz

★★★★★

2 years ago

Everyone there was pleasant & courteous. Mss. Beltran was great at costumer service. She greeted us from the start. All personal was helpful & professional & worked hard to help us get the vehicle for what our budget would allow. I highly recommend this dealer! Great job Esquivel Auto Depot!! Your dealer has it down to the basic principles: tread people right, appreciate your costumers, and build the relationship to have returning costumers. The Deals, transparency, and constumer service that Esquivels Auto depot offered me makes this place worth it to be recommended. 👍

SoCal Local

★★★★★

6 years ago

Just bought a used car from this Latino family owned place about a week ago and for the price, it was reasonable and worth it! Common sense, always know what to look out for if you decide to buy used. Saleswoman Maria sold me the car and she listened to me with whatever questions and concerns I had. She was very professional once I was ready to sign and also helpful with whatever I needed to know prior to signing. Overall, Maria made my experience pleasant throughout everything and I am happy with my purchase. I will recommend anyone that is looking for a car to see Maria! Thank you Maria!!!!

Anita Garcia

★☆☆☆☆

a year ago

Worst dealership!!!!! BUYER BEWARE. If you decide to purchase a car here, PLEASE take your trust worthy mechanic or at least a scanner to check the cars. Once your car starts giving you problems before the 3rd month mark, they will give you the go around and drag their feet to get it fixed, if you're lucky enough for that to happen.

Joy C

★★★★★

Edited 4 years ago

Last year we went to purchase a Chrysler Aspen and I love it, there were no problems and we left with it that day and I still have it. We just went back a second time to purchase a Chrysler 300 and again very impressed and happy. We worked with Junior and Pearl. They were terrific and took care of us. I highly recommend to any one! Will will be returning again in the future! 2/12/22 returning again. Still amazing and getting spoiled.