European Auto

robert Carmo

★☆☆☆☆

2 years ago

I went to do a diagnosis a few days ago, I think the price is very exaggerated, and the diagnosis tells me that it should. change the turbo and then he says it could be something else my car also leaks antifreeze and I think they forgot to check that even though I paid for the diagnosis think better of coming I think their prices are exaggerated and they take advantage of those who don't know about cars. . About 5 thousand to fix a car they overcharge.

Anthony J. Ballamis

★☆☆☆☆

2 years ago

CAUTION! Called to see about an oil pressure check for my 08 Audi. I have a good friend who was a Master tech for 27 years who gives me advice - and I'm pretty handy, but not a full mechanic. They quoted me $240 to do an oil pressure check. The dealership (Audi of the Monterey Peninsula) will do an entire engine diagnostic with factory trained master techs for . . . That exact same price - $240. Read a lot of reviews and the 5 stars are all simple "good service, really nice" (people who don't know about cars) and most of the 1 star reviews had details making it obvious the person actually has mechanical knowledge, a few with specific details that they lied or tried to unplug sensors to get more work. Seems like they specialize in European cars because they're expensive (so you can charge high for service) and many folks with euro cars aren't gearheads or wrenches - more typically people with $ and into luxury stuff (easily overcharged w/lack of knowledge and happy with "good customer service" & attitude - when they're really getting took). It's tough, but if you know a friend or family member who's a mechanic or with good knowledge, always consult them first. Shops like this are hit and miss, you can look to save a few bucks and end up paying hundreds or thousands more than the dealer.

Matthew Baughman

★★★★★

3 years ago

These guys are awesome! They helped me through every step of the way, from ordering a transmission, ordering replacement parts, and being honest about what needed to be repaired and what didn’t. Very friendly and professional. Definitely using this shop again.

Sarah’s Nightcore

★★★★★

8 years ago

Juan and Jesus are awesome! They truly helped my son with his BMW. They care more about helping than the money. Gave us a payment plan and were so much help. Will keep them as our mechanics. Thank you so much!

Donna Samson Richards

★★★★★

4 years ago

So Blessed I found this place for my 2016 428i Grand Coupe BMW ,Juan was very helpful. Grateful for the attitude they show me makes me feel comfortable right away Great experience will go along the way....Trust is something u earn..& they deserve it Again thank you Juan & Pablo

1 Love, I AM YOU

★★★★★

5 years ago

I would like to say that I needed help with the droptop getting stuck on my Benz so I went to European Auto. What a blessing !!! We got the top down and locked safely . I offered to pay and and was told to keep it. I'll never forget that. That was a great experience for me. Thank you so much , European Auto. 😁

Bruce Blankenship (Lordskull)

★★★★★

10 years ago

Honest, polite and extremely knowledgeable! Had to have my engine replaced on my 2006 325i E90. The dealer "Monterey BMW" gave us the bad news first. Unhappy with the options provided by the dealership we brought the car to European Auto for a second opinion. Juan at European Auto was able to verify the diagnosis and provide us with options the dealer could not. We put a used engine that they order from a company. Bottom line is i got my car back and she runs just as strong as ever all at a price i could manage. Thanks guys!!

Karen Steinitz

★☆☆☆☆

9 years ago

I would like to congratulate European Auto for having the honor of being the first negative review I've ever written. I did not know it was possible for anyone to go to the the lengths and efforts that this company did to screw over and exploit a hard-working tax paying citizen. Thank you for showing your true character.

Oscar Rojas

★☆☆☆☆

3 years ago

Took a 2010 BMX X5 to fix it showed some malfunctions codes. and what they did? They erase the codes reset the car it last few months and exactly the same problem apear again. They didn't change anything. I took it again and they did the same thing. Very poor and bad service.

Edgar Lopez-Ortiz

★☆☆☆☆

8 years ago

They do not use Original parts. Sure charge like they do. I ordered a Pressure sensor for my BMW and it was made from china and was charged 130. Beware instead of saving 50 bucks for a cheaper product go to Bmw they will use original and have warranty

Efrain Nunez

★★★★★

7 years ago

Repaired my busted up intake manifold on my 2007 Mercedez benz c230 in less in a day and did an excellent job on it very knowledgeable guys great mechanics!

David M.

★★★★★

3 years ago

Nice guys. They do my regular Schedule A, B, etc. service at half the price dealers charge.

Jose Luis Arce

★★★★★

4 years ago

There service and diagnosis is fast, efficient, and rather very affordable. I would recommend them and will continue to business with them again.

amalia fuentez

★★★★★

7 years ago

The employees were so help ful, explained what the car needed and fixed it. I would recommend this Auto shop.

Alyx DeAlba

★☆☆☆☆

7 years ago

they scratched my hood up while "fixing" my car and then tried to get me spend more money by saying the oil light came on but actually I noticed they unplugged so that it would say that on my dashboard but they loosened the cable thinking that a girl didn't know what was going on and trying to get more money out of me, I trusted them and they totally tried to mess with me and I was used

edward cadle

★★★★★

6 years ago

Good quality and they will make sure customer leaves with a smile knowing customer was in good professional hands.

Ginna Rotgaber

★★★★★

2 years ago

Great service and very helpful. So far honest and fair.