About Business
Residents of Memphis, TN, Memphis have long trusted Expert Automotive for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.4/5 rating with 101 reviews. Throughout Memphis, and particularly in Memphis, TN, Expert Automotive is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Expert Automotive for any Car Repair inquiries or to schedule a visit to their Memphis, TN facility.
Google Reviews
Tajavias Pratcher
★★★★★
2 months ago
I would say this is pretty much the best auto shop in the city. Always professional. Great people. The service here is unmatched. Any issue I've ever had with my vehicle has always been fixed here without fail and in a timely manner. I definitely recommend them to anyone having trouble with their vehicle.
Hilda Walker
★★
☆☆☆
2 months ago
I had a lot of work break done to my car on Oct. 7th 2025 by Expert Automotive. I went to Gateway Tires to get some new tires put on my car. The mechanic had me yo come out and showed me some unprofessional work that was done by the shop. I had close to 1,800 worth of work done to my vehicle. This what happened to my car and they didn’t even fixed the problem. They just put the tire back own like nothing was wrong. This was very unprofessional work done to my car and for more this was very unsafe. I will not be taking my car back to them anymore.
Anthony Brightman
★★★★★
2 months ago
Derrick and his team are the best. Professional, they do great work, are always on time. It’s hard to find a mechanic you can trust but Derrick Kendall and the Expert team are top notch.
Melvin Latham
★★★★★
6 months ago
The entire experience of having work done at this shop was excellent. I really liked their professional business and their personal caring attitude. Not once did I feel uninformed about what was needed for my vehicle, what service they were doing and how much the service was going to cost me. The work was done just as promised and my vehicle was returned as clean as when they got it; maybe a bit cleaner. An overall 5 star experience and I will be using them again.
Kynnis Shelton
★★★★★
2 months ago
I've been going here for years. Great work and even better customer service. Highly recommend for your service needs!
Necola Logan
★★★★★
3 years ago
I had a wonderful experience at Expert Automotive. Mr. Derrick is a professional guy . He was threhold in telling me what type of work my car needed. His prices are very reasonable and excellent. He repaired my car in 2days . You cant beat the services that him and his staff provides . I will be returning to have mores repairs done to my car . Thanks ! Mr. Derrick and Staff for your excellent service. 5 star experience
Sherry Thompson
★★★★★
2 years ago
Customer service is top notch! My experience could not have been any better. They got me back on the road safely without overcharging me for their services. This will be my new place for all my car repairs/services.
Tina Washington
★★★★★
Edited 4 years ago
Derek at Expert Automotive is a great guy. He is friendly, knowledgeable and professional. He communicates well and provides his recommendation for your car care and he also sends a reminder that your next service is due. I'm a repeat customer and I still recommend Expert Automotive for all your car care. Tell him Tina recommended him. I will continue to support him with my business. Thank You Derek for your awesome service.
Whitney Wilson
★★★★★
3 years ago
Mr. Derrick was friendly, knowledgeable, and took care of everything to get me back up and running. Service time was amazing and the shop was extremely clean and inviting. Each person was pleasant and attentive from start to finish. This will be my shop for all my automotive needs.
Modale Reed
★★★★★
6 years ago
I have been coming here for years. Derrick and the staff are always very friendly. Derrick is always honest and truthfully about the service you need. Derrick do not try to take advantage of his customer. I have had nothing but the Best Service. I will continue bringing my car to Expert Automotive.
Alantoria Lewis
★★★★★
2 years ago
Late post but i had to leave my experience due to exceptional customer service. Came to the shop with an engine light on thinking i had an issue with my Freon supply that was added to my car . Mr Derrick explained he will diagnose my car to see exactly what’s the issue since i previously went to another shop the day before . It came back my a/c compressor was bad and that i would soon need a replacement . He didn’t pressure me to get it done at that moment but he did give me a sheet of codes and descriptions on why my engine light was on . He mentioned that my level of Freon was unbalanced so he leveled everything and showed a video to better understand my car and reassured it’s not a major issue .Me being cheap I’m like ok I’ll come back and get it done ; but as i was pulling off my service Stabilitrak appeared and i start panicking because i knew i needed my car to get back on the road . So i went ahead and got the a/c compressor replaced along with condenser it took roughly a half a day to finish . Got the car back received good news i saved on my service pulled off the lot and my Stabilitrak warning came back on when i hit a bump. Another panic attack i called the shop Mr Derrick explained that my car it resetting itself from the service so it’s normal for warning light to come on. He advised if i am not comfortable with driving the car bring it back and he will double check to ease my mind . Of course i went back because i need reassurance my car is going to get me 300 miles to my destination. Everything look good he stated it’s best to put the car on the road to run it’s course and when i tell you my lights went off and my Camaro is running like a champ. I will be back for my next service 10/10 i recommended -Tori a returning customer
Reneka Toler
★★★★★
10 years ago
My first time doing business with this shop was an excellent experience. I am well-satsified with the results from my car after being serviced. Oh yeah, the owner Derrick Kendall is very professional, friendly, & knows his business. But, remember he does quality work, so there will be quality money spent. Well-worth it. Thanks again & I will be returning.
tbowley Lounge
★★★★★
7 years ago
Expert Automotive provides outstanding car care services. I tried them for the first time about 2 years ago during one of the Tuesday Ladies oil change specials. I was so pleased with the owner's outstanding customer service that I now bring all three of my vehicles to this shop. They have a very clean facility and comfortable space to wait in while your car is being worked on. They are honest about their schedule of work and are great about scheduling appointments to have your car serviced. One of my vehicles is a hybrid and they do all of the mechanical work on it. While they do not do any of the electrical work for this vehicle, I always bring it them first for direction about how to get it serviced. Expert Automotive is part of my inner circle that helps me with all of my transportation. I highly recommend that you give them a try!
Michelle Ivery-Jones
★★★★★
6 years ago
I have been going to Expert Automotive for at least 4 years now. Of all the mechanics I have used in the past, Derrick and his crew are the best. Derrick makes you feel comfortable and educates you with any issues involving your vehicle. To add, the aura in the shop is friendly and family friendly. Derrick has a customer in me for life!
Forestine Baines
★★★★★
6 years ago
I've had Expert Automotive to service my vehicle several times. From oil changes, brakes and rotors to engine repair. They have done an EXCELLENT JOB. They call and remind me it's time for an oil change. I can call with a problem and they work with me to fit me in so they can see what's going on. They are very friendly and the service is fast. They keep their word on the price and the length of the time it will take to do the service. I have found Darryl to be upfront and honest, he has not lied or deceived me, from day one.
Kimmi M
★★★★★
Edited 3 years ago
I take my vehicle there for all my service needs without hesitation. Derrick and his staff have always been professional, thorough, courteous and prompt. I highly recommend Expert Automotive for all of your vehicle needs.
Dunnavant bridgeforth
★★★★★
6 years ago
Best place ever! I wish I would known about these guys when I bought my first car. They’re very Professional and will let you know exactly what’s wrong with your vehicle. Most mechanic shops will try to over charge you and act like something is wrong with your car, but not these guys. I highly recommend for any vehicle problems. The prices are reasonable and the staff is perfect.
Destini Harper
★★
☆☆☆
4 years ago
i have went to this shop maybe 3 times. Each time ive went, i asked them to check everything so i could get it fixed all at once. it seems as if Mr. Derrick knows that im financially able to keep coming back so does not tell me what else i need serviced until completing some of the service. the last visit i spent $1500 on control arms, shocks & ball joint replacement which is fine but why is my car still driving the same & tires still angled?
Eldred Carpenter
★★★★★
6 years ago
My 2014 Ford Explorer was seen in a timely manner. The customer service was great! Since I am a repeat customer, needless to say, I am very satisfied with the work done on all my vehicles.
Mae Corby
★★★★★
4 years ago
My second time here and I always get great service at a reasonable price and it doesn't take all day. My passenger side window wouldn't let back up. It was fixed in less than 30 minutes. I would highly recommend this place 👍😁
