Reviews
Henry Grajales-EL
I have been in business for many years. And know great talented people in customer service. However Kathleen is the best I have seen. She really went out of her way to help us out in our travels. You are very VERY lucky to have her. The storage was very clean and she was easy to work with. We need more people like Kathleen in this world.
★★★★★ 8 months ago
Sonia V Calderon
The place is nice and that Elevator, was an experience for me ! Maria & Mark are both very nice Ppl really down to earth understanding Ppls needs. From a financial, point of view. The only thing I have to say is it took me longer to move in due to the fact that they have a shortage on the flat beds. Using Grocery Carts was awful. Other than that everything is well worth it. I highly recommend Bow Tie, Their prices are excellent. Happy to have found this place.
★★★☆☆ 5 months ago
Dekita Ventus
This is my first time ever renting from Extra Space Storage and it has been an amazing experience. The facility is clean and the Customer Service from the On Site Management is amazing glad I chose this particular location.
★★★★★ 3 months ago
Connie Turner
I had a great experience with the service at Extra Space Storage. Service was superb and I am happy with my storage unit. The property is in a perfect location for easy access. The staff were friendly and very knowledgeable, they helped me figure out the appropriate storage size for my furnishings.
★★★★★ 6 months ago
Leslie
My things have been stored here (Mini Storage Depot @ Antioch)for 2 1/2 yrs. In the climate controlled area. Finally able to move it into an house!! I was delighted today to come back and find everything is safe and in great condition. The place is always clean and Kathleen at the front desk is a pleasure and provides excellent customer service.
★★★★★ 6 months ago
Delfina Lindsay
Great location… wonderful staff in the front office. Location is clean .. love catherine ( front desk
★★★★★ 2 weeks ago
melissa pendleton
This is been one of my best experiences I've ever had with a storage businesses. the associates that I have dealt with have been friendly, nice and have done nothing but help me. If you need to put something in storage then I would go with them.
★★★★★ 3 months ago
Jay Ravindran
Excellent service. Misty was so helpful when i went to get my lock and key. I would recommend extra space to anyone looking for a storage facility
★★★★★ a month ago
Zak Kessinger
Very nice manager explain to me everything I needed to know 10 out of 10 would recommend the place is very clean. Staff is very friendly. Also very informative as this is my first time renting a storage unit. I had some reservations about the security, but was assured that they run a tight ship Very pleased
★★★★★ 5 months ago
Halley Seely
Well, first off, the lady working the front desk (I want to say Misty, but forgive me I’m bad with names), was so helpful and kind. I could tell she prided herself in customer service, and honestly that’s just so rare these days. I will be coming back. Thanks so much!
★★★★★ a month ago
Gideon Elbert
I prefer this storage unit over the others. It has a clean parking lot, which is a plus. The people here are friendly and helpful, and they listen to your requests. The prices are reasonable.
★★★★★ a year ago
Linda Cauble
A great experience.Tion was outstanding. If only all companies had such amazing customer service!!! He was so professional and courteous. He helped me with the app and was so patient. This facility is great. What a good experience. Many thanks.
★★★★★ 4 months ago
c h u c k d s m i t t y
Misty, IS Great. Very Professional And Knowledgeable. The Units Are Very Clean And Visible. Very Happy To Be A New Customer.
★★★★★ a month ago
Julie Wilcox
Ive had this unit since 2021 and never had any issues, the front desk has always been helpful. Particularly misty, was super nice and helpful I recommend her to anyone!
★★★★★ 2 months ago
Alesia Bachelor
I have only been at this location for a couple of months. The staff is very nice and helpful. One person in particular is Tion the manager is always available to answer any questions or address any concerns that I have. The property is well maintained and secure. So far my experience has been good. My last property with them was the same.
★★★★★ 3 months ago
Keenocia Smith
Misty the front desk lady was very nice and patient with me and my dad. She helped us get a unit and got us good to go with a unit. This place looks very nice and clean.
★★★★★ a month ago
David Davis
I rented a space yesterday and had problems gaining access. I called and a friendly young lady helped me. She was nice, professional, and helpful. With her assistance, I was able to access my space.
★★★★★ a month ago
Shelbi
This is my first experience renting a storage unit. Everyone I talked to on the phone was very helpful and informative! The process was easy. The unit is very spacious and worth the price. :)
★★★★★ 3 weeks ago
Madison Fogal
I came in yesterday looking for a storage unit and Misty helped me get a quote and she was very patient and kind to me. She didn’t mind walking me through the units to show me the difference sizes. I ended up coming in next day and she remembered everything I needed and the process was smooth and quick. Overall great experience and I would recommend coming here. Very very kind and patient!!
★★★★★ 3 weeks ago
Latonya Hodge
The staff at this business are a great asset to this company. Adam and Misty went way beyond what was expected of them . We ran into a banking issue and they were extremely helpful and knowledgeable in getting this issue resolved. They were also very friendly and willing to help us. Thank you so much to Adam and to Misty as well. Job well done. I will pass along your storage company to all friends and family
★★★★★ 2 weeks ago
