About Business
Meineke Car Care Center brings expert Car Repair solutions to the local community in Louisville, KY, Louisville. From Auto repair shop, Brake shop, Muffler shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Louisville, KY appreciate their attention to detail, leading to a consistent 4.6/5 rating from 330 reviewers. By focusing on the specific requirements of the Louisville, KY area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Louisville, KY and beyond.
Google Reviews
K H
★
☆☆☆☆
2 weeks ago
Thomas tried to charge me $700 total for a resovior coolant replacement ( stated part was $150 which is bs ! ) labor 2 hours at $180 an hour and $200 for coolant flush . He was gonna charge $900 to do the resovior and lower radios hose . I would have if i didn't already get the lowe hose fixed . Stated that to him " oh it does look new " . If i'm coming for experts help why not give reasoning on what's wrong with new hose if both still needs to be replaced. Charged me $70 for pressure test just to state where i had already told them were hose was leaking . Lived this place when jeff was operating and running it . Just don't be a naive girl they are not honest ! Which most isn't but i've come across some good man .
Devin
★
☆☆☆☆
5 months ago
Scam alert. This "service center" scammed me on an AC serviced for $700 and did not follow through. The AC was not serviced properly and the refrigerant had leaked out before I even arrived to retrieve the vehicle. Rob the guy working the desk was clueless to the issue and the regional manager Kevin could not care less. They also advertise a $100 promotional deal through their synchrony bank which is also a scam. Do not trust these false advertisements of quality service.
Priyankar Kumar
★
☆☆☆☆
Edited 3 months ago
I have a Toyota Camry with around 70,000 miles. I went to the Meineke service center for regular maintenance and clearly asked for an oil change and tire rotation. Tire rotation was mentioned while booking the appointment and again in person when I dropped off the car. Despite this, the tire rotation was not done. This is not my first disappointing experience here. Every time I visit, they seem to come up with new issues with the car. A couple of years ago, I had both front and rear brakes and rotors replaced at this same location. Exactly one year later, I was told they all needed to be replaced again, which raised serious concerns. I have also received inconsistent and conflicting information about an oil pan leak. One Meineke location said there was no leak, while another claimed there was. I cross-checked by visiting a different center, and they confirmed there was no oil pan leak. Yet on a later visit, the issue was brought up again. Overall, the experience has been frustrating and has reduced my trust in their diagnostics and service. Repeated upselling, inconsistent assessments, and not completing requested services make it hard to recommend this location.
Jerry Ott
★★★★★
4 months ago
I brought my van in the day before leaving for Florida. I feel better after an oil change! These guys were GREAT!!! They got me in and done fast. Service was super nice and friendly!
Brandon
★★★★★
6 months ago
Amazing service and great people! Went in for a pre-purchase inspection of vehicle we were interested in purchasing from a nearby dealer. Rob and the whole team were professional, kind, and informative. They did a full and extremely thorough full inspection. Their techs brought me out to the garage to point out concerns of the vehicle. Had pictures of everything with a breakdown of what needed to be done with cost of needed services on the vehicle. All of this amazing service for free! I know where I will continue to go in the future. Wonderful people with fantastic service!
Devin
★★★★★
4 months ago
Rob is extremely knowledgeable and friendly. Such a fresh experience working with someone who truly cares about the customer experience. Rob gets 5 stars, but the team performing my oil change/ rotation does as well. They even reset my oil life setting in the car, which most places don’t. Highly recommend this location due to their incredible staff!
Kudaira Charasika
★★★★
☆
5 months ago
Hey all! Normally I go to the dealership for my auto repairs because I have not had the best of luck going to other repair shops. However, when Bachman Chevrolet could not get me in for over a week, I had no choice. I went to Meineke to get brakes, oil change, and auto inspection. Rob the front desk representative was pleasant, welcoming, and answered all the questions I had. It made my experience less stressful and I felt that my car would be in good hands. Furthermore, I do not think this location is used to customers waiting for vehicle as it would have been nice to have a coffee, water, and or vending machine for refreshments. Overall great visit and thank you Meineke team for taking care of my vehicle.
Rick Ankeny
★★★★★
a month ago
Went to Meineke to get my exhaust replaced the manager Thomas took great care of me got me right in and then Kenny back in the shop. Did an excellent job welding on the new exhaust system very very happy.
Katelyn Richie
★★★★★
6 months ago
Great customer service. I was very pleased with how my old change went. They even tell you what repairs you may need immediately or to come. I will definitely be back. I'm glad my daughter recommended them to me. A+ service and very friendly. Thank you.
RockinRose Donnell
★★★★★
5 months ago
Had a coupon and got a good deal on a full synthetic oil change and tire rotation. Went to the one in Jeffersontown and had great service. They were very helpful and friendly. Husband had gone a couple weeks prior.
James Li
★★★★★
6 months ago
I recently had my 2012 Honda Accord serviced at this Meineke shop and received superb service. After driving to Louisville from Naperville, Illinois on 8/26/2025, I needed an urgent oil change. I called the shop first in the late afternoon and shop manager was very nice to tell me it’s OK to schedule me in for the oil change. I drove the car to the shop and didn’t wait for long for the oil change service to start. While waiting, the shop manager was so nice to provide me with an iPhone charger (my iPhone was almost out of battery) and a bottle of cold water. In addition to oil change, the technician also provided an inspection of the car. In the end I also received $20 discount for the oil change! I highly recommend this Meineke shop for auto services.
Charles Garlinger
★★
☆☆☆
a year ago
Price and time were good and beat everyone else local. When I took my truck home I noticed lube all over my wheels, mud flaps, tires and inner fender wells (pictured below). I have scratch that goes from my passenger front fender to my back wheel well. The scratch was not there before the service.
Truth Hurts (Anti Bix Nood)
★★★★★
3 months ago
Meineke is the best. They fixed a problem on my Toyota Camry for far cheaper than even the local Toyota dealership. They are professional, and always do a perfect job every single time.
Josiah Young
★★★★★
5 months ago
Expert, friendly service at the front desk. I had an appointment with another Meineke location, and when I arrived they said they did not have a manager and could not take any new work. They redirected me to this location to see if there was immediate availability. Thankfully Plantside could get me in right away, and they did an excellent job. I really appreciated it!
Chad Collins
★★★
☆☆
Edited a month ago
I needed to have a CV boot replaced. My truck was waiting Friday morning. The lady on Friday said there was no information in the computer about my service or who I was despite calling to make the appointment. The could not give me even a ballpark price. Friday before lunch I get a call to find out what I wanted done. The lady sent over the first quote with parts and no labor. The revised quote adeed labor but still neglected to include the anlognm that was included on the first quote. I did have an opportunity to speak with the mechanic. I understood that it was a late start and they would need Monday to complete the job. I was fine with that. I called three times on Monday to find out when it would be complete. They could never tell me for sure. I ended up getting a call that it was completed at 3pm on Tuesday. The quality of the work was good. I was pleased with the mechanics work and explanation. I was disappointed with the counter staffs ability to manage the process. On Monday I even asked about having a transmission flush and two tires done on my sons car… hoping I could swap on vehicle out for the other. The tire cost was 35% more than anywhere else and the quote for the flush felt more like they were pulling prices out of a hat. I’m rounded up to 3 stars because I felt like the work was quality. Unfortunately I won’t go back. There are plenty of shops in town that will communicate and understand basic business operations.
Evelyn Gallenstein
★★★★★
6 months ago
First time to go to Meineke and it was a great experience.. friendly and helpful. Would recommend to anyone to give them a try.i will be back for other services like tires and replacing what my vehicle needs.
Timothy Osborn
★★★
☆☆
Edited 3 months ago
I had a 8:00 am appointment for an oil change and tire rotationI so I figured it would take anywhere from 30 to 45 minutes. I was wrong It ended up taking 2 hours.
Delaney Thomas
★
☆☆☆☆
Edited 4 months ago
I dropped my car off at 1 and I got there at 4 and they had not even started my car. Pushy staff that do not take no for an answer- Edit: I’ve had to take my car to another car place because now something new is messed up tha wasn’t before I went in but immediately after started to make weird noises. I went in for a tire changed and they messed up my entire car. If you don’t want to spend hundreds fixing their mistakes don’t go here!!!!!
DLane2468
★
☆☆☆☆
11 months ago
Received car for a second time and on my way to work the radiator hose popped off because the clamps broke off when they were attaching it. Nobody seemed to care so the just put it back in and though oh it’ll be ok.
William Amato
★★★★★
11 months ago
I recently had a truly exceptional experience at my local Meineke, and I want to specifically commend the manager, Dalton, and his team for their outstanding service. I brought my car in for a wheel hub bearing replacement, a significant repair that I was a bit apprehensive about. From the outset, Dalton was incredibly helpful and professional. He thoroughly explained the necessary repairs, provided a clear and upfront estimate, and patiently answered all my questions, ensuring I felt completely comfortable with the process. His knowledge and friendly demeanor were very reassuring. The wheel hub bearing replacement was completed efficiently and effectively. My car was ready in a timely manner, and the difference in the ride quality is remarkable – the previous noise and vibration are completely gone. However, what truly impressed me and solidified my trust in Meineke was an unexpected situation. During the repair, a connector on my car was accidentally broken. Instead of trying to downplay it or charge me for the additional repair, Dalton immediately took ownership of the issue. He ensured that the connector was fixed promptly and, incredibly, at no extra cost to me. This level of honesty and integrity is truly commendable and speaks volumes about the ethics and customer care at this Meineke location, especially under Dalton's management. He went above and beyond to rectify the situation and ensure my complete satisfaction. Dalton's commitment to customer service is exceptional. He personally followed up with me to ensure everything was perfect, and I genuinely felt valued as a customer. If you're looking for reliable, honest, and professional auto repair in the area, I wholeheartedly recommend this Meineke location. Ask for Dalton – his expertise and commitment to doing right by his customers are truly noteworthy. They handled my wheel hub bearing replacement expertly and, even when faced with an unforeseen issue, they resolved it quickly and fairly. This is a business that has earned my complete trust and future patronage.
