Google Reviews
DjohnT
★★★★★
6 months ago
When I was hit from the side on the highway, I was really worried that it was going to be a huge hassle to get my truck repaired. Faith Collision Center was recommended to me for the appraisal, and I chose to bring my truck there for the repair. Customer service was Top Notch, with courtesy calls every Tuesday and Thursday keeping me up to date. They coordinated with the car rental company and arranged for drop off and pick up. I live in Kailua so this was all very convenient, I recommend them and would use them again myself. Mahalo, Faith Collision, Dave and staff. You rock!
Melissa Seggelke
★★★★★
a month ago
⭐⭐⭐⭐⭐ 5 Stars — Truly Heaven-Sent Service! I cannot say enough incredible things about Aden and the entire team at Faith Collision Center. Having an accident and putting your vehicle in the shop is scary enough. There’s stress, uncertainty, and so many questions. But from the moment I walked through the doors, the smiles, the positive attitude, and the genuine warmth from Aden and the entire team immediately put me at ease. Their kindness and professionalism are truly not of this world. Aden was responsive, communicative, and proactive every step of the way. I was kept informed throughout the entire process, and every question I had was answered with patience and clarity. The level of care and excellence they provide goes far beyond auto body repair — they restore peace of mind. As a Christian, I deeply appreciated the faith-based atmosphere of the shop. There is something so comforting about doing business with a team that operates with integrity, compassion, and values rooted in faith. It truly shows in how they treat their customers. The work on my vehicle was outstanding, but what stood out even more was the heart behind the service. Faith Collision Center lives up to its name in every way. If you ever find yourself in the unfortunate situation of needing collision repair, I wholeheartedly recommend Aden and the entire team. You will not only receive exceptional workmanship — you will be cared for. Thank you, Faith Collision Center, for turning a stressful situation into such a positive experience!
Marie Gagnier
★★★★★
a month ago
The team did a great job fixing my bumper and it was quick. I originally didn’t think I had much damage from my accident, but learned before taking it in that I wasn’t able to open my trunk. In fact, when I tried to open the trunk the handle popped off. Bumper and handle were fixed in three days.
Sarah Jacinto
★★★★★
a year ago
I was rear ended and needed a bumper replacement. The other driver had USAA and Faith Collision Center was one of the only place on the Windward side who partnered with them for repairs. I went with them over the others based off the google reviews. I’m very glad I did because my whole experience was great with them every step of the way. Great communication, easy step by step process, quick turn around time, and EXCELLENT work! I was weary that the paint job wouldn’t turn out right just because of having a white car but they did an amazing job and I cannot tell any difference between the old paint and the new paint. I would highly recommend others to choose Faith Collision Center for all their repairs!
Joseph Martinez
★★★★★
6 years ago
My frame around the rear driver side door was dented, moon roof was shattered by a rock a lawnmower lobbed at my car. I called my insurance company (USAA) and recommended Faith Collision. To make this more coherent I'll list the key factors in bullet points: - I was able to get an estimate for repairs the day of the damage, which expedited the time before my car was repaired. - The repair was estimated to take about 8 or 9 days (to include weekends) they had it done in 7. - Every person there radiates friendliness and confidence. From beginning to end was quick and painless. If I was going to stay in hawaii I would trust them with all my repairs.
James Bricken
★★★★★
7 months ago
Fantastic service and repair. David and his team run an honest and transparent repair shop that delivered high quality repairs, on time and under estimate. A business clearly run on Christian principles and it shows in the way they treated me as a customer and the excellence in the work performed. Thanks Faith Collision for the great work.
Nick LD
★★★★★
4 years ago
We had taken our car in for repairs on a Tues. We were told maybe 2 weeks. They weren't sure what kind if damage under the side panel. The following Tues we picked it up. Have used them in the past, they're great!
Anna Morrell
★★★★★
2 months ago
MAHALO 🌺 David and Aiden! Great team, restored my car and my faith! Lol thanks for being there for me 🤙🫶
Anastasia Fadeyeva
★★★★★
4 years ago
I had my car repaired with Faith few days ago and I am so happy I have chosen them. David and Mike took such a great care of me. They took me in fast, as I only needed back bumper fix, and they followed up with me everyday on the process. It was amazing! I knew exactly what was happening and and when to expect my vehicle to be done. Moreover they found out my taillights were out and I didn’t have any idea! So they fixed it for me as well. The turnaround was fast, nice and smooth. Highly professional stuff and I would love to recommend Faith Collision to everyone!
Jo Ann Kocher
★★★★★
3 years ago
The front bumper on my car was loose and would not pass inspection. I asked a friend for the name of an honest and reputable auto body shop and he immediately said Faith Collision. I am so glad he did. The estimate was lower than I thought it would be. Aden timely informed me of all the pertinent details via email. He notified me as soon as the replacement bumper was in Hawaii and we scheduled a drop off date. The car was ready sooner than I expected. They did an excellent job. The paint on the bumper matches the rest of the car perfectly. They even washed the car for me. I highly recommend Faith Collision.
Kindall Tucker
★★★★★
a year ago
These guys are incredible! My Volkswagen Beetle was side swiped, with the front grill damaged and they got it all fixed up within a week. They communicated with insurance, and the rental company for me. Made my life so much easier! Aden kept me updated through the entire process, and even cleaned my car for me! My car is cherry now, thanks to you guys!!! 🙏🏼
Maggi Smith Hall
★★★★★
3 years ago
What a deal. We had to get our front right fender replaced thanks to a careless driver. In Florida the price was $2000. We were moving to Oahu so decided to wait. Price here $900 and it looks like new. I recommend them highly. Pleasant. Quick. Well done!!
ekahi lee
★
☆☆☆☆
2 years ago
Worst collision center by far, first off repairs took months with zero communication and updates. Faith is a trusted source recommended by USAA insurance company so we trusted them for all repairs. Long story short, they costed me an additional $1200 in parts and let me drive my car off the lot in an unsafe condition. To make things worse they did absolutely nothing to remedy the issue and laughed at me. I am very disappointed in such service and shadiness by a trusted company of our car insurance. I would never recommend anyone to do business with this company.
Chris Bokeko
★★★★★
4 years ago
David and the team are the best! I've had Faith work on the truck three times and will most definitely have the team complete job number four whenever and whatever the job is. Everyone is really helpful and understanding. Top quality results and regularly checkin with updates. The best auto shop I've experienced in the 10 states I've lived in.
Madison Turner
★★★★★
5 years ago
Took my 2012 Malibu there for repairs after a parking lot fender bender. They were great! So kind and accommodating. And the car looks great! They did an awesome job, and they got it back to me early. Highly recommend!
Mikal Ali
★★★★★
3 years ago
I was extremely pleased with my service. Faith Collision is a group of professionals that knows how to fix vehicles in an efficient and expeditious manner. They went the extra mile to make me aware of things I did not know were wrong and offered great recommendations for future services. I would highly recommend them!
Starfarms Tree Service
★★★★★
4 years ago
I've had multiple vehicles in for repairs, multiple times. I'm a small business owner myself and am the 1st one to call someone out for dropping the ball. Service, awesome! Craftsmanship, awesome! I'll wait, and pay more to have these guys do the work. Great company ran very well. A rare find in Hawaii, much less Kailua. I won't go anywhere else.
Crystal Siletti
★★★★★
5 years ago
Went in for an inspection and estimated quote since my vehicle got rear ended, and Faith Collision Center of Hawaii was fast and efficient. I was out of there in 10-15 minutes. Very personable customer service. Great 1st time experience for this guy!!!
Brian H
★★★★★
5 years ago
Unbelievably professional and friendly employees. Was able to get appointment quickly and time in their office was short. Employees explained the process fully and with all parts available, had the car back to me in 48 hours. Will use again if additional vehicle issues are encountered. Highly recommended.
Stephen Smith
★★★★★
4 years ago
Stopped by Faith Auto Repair on Friday to get a repair estimate. David look at the trim part to be replaced and have a estimate on the spot I ask when they could get it in ( I was thinking in a week or 2 they could get it done) David said where are the keys and said it will be less than 30 minutes l said do it. I’m not saying that it’s like that every time the trim was replaced fast and professionally. 5 STARS PLUS If you don’t give Faith Auto Body repair an opportunity to fix your car you missed your 5 STAR repair ❤️❤️ Love this shop and the people that work there ⭐️⭐️⭐️⭐️⭐️
