About Business
Family Auto mobile mechanic is a highly-reputable Car Repair service provider based in Pasadena, TX. Family Auto mobile mechanic covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 31 reviews and an average rating of 4.0/5, Family Auto mobile mechanic is a trusted name in the industry. Their presence in Pasadena, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Gabriela Fuentes
★
☆☆☆☆
2 years ago
Said he was coming and never showed up. I waitied hours for him and he kept saying he was going to show up. If he would of been honest i would of made arrangements with someone else .
Joe Jones
★★★★★
3 years ago
Highly recommended. Came to my house, went to get parts, worked efficiently and had very fair pricing. Good guy that I would 💯 use again.
Lesley Alvarado
★★★★★
2 years ago
Very nice guy! He changed the alternator on my car. Excellent service and affordable prices, will definitely recommend.
Morgan
★
☆☆☆☆
2 years ago
The guy showed up 2 1/2 hours late, turns out the problem isn't what i thought it was, i schedule for the guy to come back a week later and he tells me he's on his way an hour and a half after he was supposed to be there and after more than an hour later he's still doesn't show up and his phone is off. waste of time and money EDIT: after i posted this the buisness owner threatened to come to my house and "have a talk"
lindsey williams
★★★★★
2 years ago
Great customer service! Great prices! Replaced spark plugs and a coil on my car. Also fixed my power steering. Would definitely recommend to others!
Ruth Coffman
★★★★★
3 years ago
He was prompt to my home and was able to fix my VW Beetle’s shifting issue. Geo was very well mannered and prices are excellent. I highly recommend him.
Tomas Garcia
★
☆☆☆☆
2 years ago
We made a deal days in advance. I sent the car inf and he never showed up. I called him aparently he forgot about the sppoinment and then hung up on me. Called him again, never answered...Not cool
Tyler Cook
★★★★★
a year ago
Called and had my car fixed 2 hours later. Cheapest, fastest, and nicest mechanic I have ever dealt with.
Crystal Jones
★★★★★
3 years ago
Family Auto mobile mechanic did a great job with my car! My water pump busted and he was out and had it fixed fast! Prices are great.i highly recommend him.
paige smith
★★★★★
6 months ago
Awesome customer service , helped me with a couple things and was very reasonable and responsive. Thank you very much for helping us
ashley ortegon
★★★★★
2 years ago
Genaro is very professional, great with communication, and detail. Prices are very affordable, and he does a great job . Both times I contacted him for services on my car, he came the same day . I highly recommend him .
Irene Leffew
★★★★★
2 years ago
Genaro was absolutely great from communication to his service. He responded to me very quickly, and was very affordable. I will highly recommend him to anyone looking for a mechanic!
jamieon pelichet
★★★★★
3 years ago
I had a great experience with Mr. Genaro. I needed a lot of work done on my car and he got the job done within 2 days (one day got cut short because of the rain). Very affordable 10 out of 10 I would highly recommend this guy! Thanks again man
Heather Tobeck
★
☆☆☆☆
3 years ago
Worst experience from a business i found on google ever. Very disappointed in the service I received.Everything went well at first, until he finished the work and my truck still didn’t start. Said the spark plugs needed a few hours to dry because some liquid from a separate leak made it in there when he took old spark plugs out. Said he would come back in a few hours and asked if i would pay him. He had been there all day and it was his wife’s birthday so i obliged. He did come back that night, but truck still didn’t start. Said we needed to put more gas and replace the battery and he would come back the next day. Didn’t come, didn’t respond all day and said he lost his phone. Was supposed to come the next day. Said he got stuck at another job. Was supposed to come the next day, but i had things to do and didn’t want to wait all night for him to not show up again so i told him he could come Saturday morning at 9am if that worked better. He said that was perfect. Saturday comes and I don’t hear from him ALL day. He never responded. Never showed up. I still haven’t heard back from him. Don’t use this business if you value communication and respect of your time.
Edgar Sanchez
★
☆☆☆☆
a year ago
Made an appointment for 9am with him to come give me an estimate on some work I needed, at 9:15 I texted him to see if he was coming, he told me he had to change to noon, at 1pm I texted again to see where he was, and he never replied, even I asked him again at 3pm if he needed to cancel. I called another mechanic and he was much more responsive.
Traci Slatten
★★★★★
2 years ago
Excellent service. Very professional, polite didn’t ask for a deposit or any $ upfront for parts or anything else. I gave him the information he asked for, got the correct part 1st time. Job completed in an hour. Car rides smoother than it did when I first got it. Will be definitely be recommending and using him again!!!
Frank DAddio
★★★★★
10 months ago
Genaro was able to diagnose a problem I had with my vehicle. I was at work and he came to my house to work on the vehicle. He called and explained the problem and the solution. I will definitely call him again if I ever have another issue.
George Pineda
★★
☆☆☆
11 months ago
Not reliable and has poor communication, I usually don't leave reviews but I feel like I've given him a fair shot ( now a week without reply). I call, text and try to work around his schedule but still no communication. Fixed one cv joint on my car and did that well and that's why I wanted him to do other work that was needed for an inspection but for whatever reason I haven't got any communication, last we spoke we had an appointment set up and he didn't show. From there. Nothing.
Marie O
★
☆☆☆☆
8 months ago
I went ahead and got this Mechanic, Supposedly it was gear shift assembly, so he had told me to Buy it used through eBay or actual from the dealership. I went ahead pre-ordered the part for the car at the car dealership.After he confirmed he was going to put it on.(he never showed up)when the day came ,for him to put it on, I sent him a message,he never responded. He left me with the part of the car that he had told me to order.. Top it off ,the part of the car was $297 ,I bought the part for NO reason, I went ahead and took my car to another mechanic. He told me it was something else.. Which was electrical. So not that I only wasted my time in ordering the part of the car and was not even told the correct problem.. I don’t Recommend him..
Tessa Thompson
★★★★★
7 months ago
I can’t say enough great things about Genaro with Family Auto Mobile Mechanic! I called him at 11:30 am, and by 1:00 pm he was already at my truck. He quickly diagnosed the issue — the fuel pump had gone out — and had it completely fixed by 3:45 pm the same day! His customer service was outstanding, super friendly, and incredibly fast. I highly recommend Genaro if you need a reliable, knowledgeable, and efficient mechanic. Absolutely five-star service! 🚗🔧
