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About Business
For professional Car Repair care in Aurora, CO, Aurora, look no further than Fast Track Collision Center. Their team excels at delivering top-tier results for Auto body shop and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 38 pieces of feedback. They have become an integral part of the Aurora, CO community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Aurora, Fast Track Collision Center is ready to assist with your next project or repair.
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Google Reviews
Selina Ortiz
Very great experience with getting my vehicle fixed here. Everyone was very helpful and friendly. I really liked how they send you updates through email. Definitely recommend!
Anthony Vazquez
I brought my 2020 BMW 330i into this shop due to it being the only one under my insurance that’s able to work on my 2020 BMW. Now, the customer service and communication was swell they were timely and polite so that side is good. After around a month at the shop I was called to be notified my car was ready. When I got there the car looked great from the outside like new the panel gaps weren’t perfect but I wasn’t looking for perfect. What I was told was that they could not do a alignment on the vehicle due to a problem on the left strut (collision was on the right) and due to my claim being for the right side they were not going to complete the alignment on my front wheels. I was told it was no big problem and easily fixed so I took their word for it the worst I believed would happen would be just some tire wear until I got it to a alignment center. A week went by and as time went by my car would make more and more noises in the front struts every time I turn the wheel. These noises quickly turned into loud cracks and dings every time the vehicle even moves or is turned. Now I respect the diligence to tell me why they weren’t going to do the alignment and I signed off on it because I needed my car after a month to just get to work and continue living my life. But an alignment is required for a vehicle to be fully fixed no matter if it’s broken on the right side top side or bottom I explicitly bring the car to a collision shop so it can be 100% after. This seems like a mistake on the shop either through a part that came up after inspection or the inability to complete the alignment. Regardless the job was not finished and now I’m left with a bigger problem. Also, I noticed my passenger side airbags were left turned OFF without my knowledge so this is a major safety concern to my passengers. To anyone who reads this and has a foreign car relatively newer I highly suggest going straight to the manufacturer or a manufacturer approved shop to avoid complications like this. (UPDATE : My insurance informed me that this shop was aware of these issues and replied saying I would get contacted to fix these issues. They never contacted me. I took my car to another shop that’s certified on my brand and was informed of some concerning issues. The clicking noise came from the steering rack that was supposed to be replaced and never was, this is a safety hazard that could’ve left me without steering while driving. Not only that, they used a power tool to overly tighten a tie rod and did not replace a broken engine mount. So apart from all these glaring safety issues they still took money to do an alignment that was never completed once I read the paperwork. 8 MONTHS LATER I am still hearing more and more about how this shop neglected and ignored so much about my car and chose to ignore making it right. If this is how you do business I hope more and more people realize what they got themselves into goodbye and good riddance)
Evan Elliott
I have used Fast Track Collision twice in the past couple of years and their quality and professional approach to my repairs was exceptional. I have since referred my friends and family to FTC and they thanked me, saying they also had a great experience. I especially appreciated the communication I received throughout the process. I have always been drawn to businesses that have daily ownership involvement which is the case with FTC.
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