Firestone Complete Auto Care

Robin Greenup-Gloshen

★★★★★

4 months ago

Firestone has been my Go-To for all my car issues and even when they've had to deliver "the bad news" about my vehicle it is truly what is wrong with my vehicle and they make a plan to get it repaired on my time/money not just a quick buck for them. Gary is a Legend! The man is the absolute best. Kyle and Don are really nice as well. 5 Stars All Around

Epiphany McClendon

★★★★★

6 months ago

We had a wonderful experience getting our jeep serviced today. Walking in we were greeted by Kyle and he was EXTREMELY helpful! He was knowledgeable and didn’t try to oversell us on anything. Kyle understood what we needed, spoke to us about their findings, and went with whatever we agreed to. We were in and out in about an hr. Firestone gained a customer through Kyle’s kindness today. Thank you 😊

Janna Fahrenholtz

★★★★★

5 months ago

They did a fantastic job assessing and fixing an issue with my car the same day. The guys were all easygoing and friendly. Definitely going back for any future maintenance/repair needs.

Christen Potter

★★★★★

3 weeks ago

I truly appreciate the excellent customer service and efficient work. I would definitely recommend Firestone to anyone needing tire service, and I’m very grateful for Gary’s help!

Kaylee Farmer

★★★★★

a month ago

Kyle was excellent Help on fixing my tire after trying many stores. Firestone was by far the best place and Kyle was very professional and what he did and I do not have tire problems anymore.

Anika Ross

★★★★★

6 months ago

This was my first time coming to Firestone and let me tell you, they now have a new loyal customer!! I got a full inspection on my jeep wrangler an oil change and my tires rotated and balanced for $55!! Thank you Jesus !!! Kyle the manager was the nicest and most sincere guy to work with he offered discounts and told us about more and actually took the time to explain any issues with my jeep thank you Kyle and the rest of the crew of Firestone of maize Kansas 👏🏾🙌🏾🤎

Grayson Collura

★★★★★

a month ago

Have taken my car here before for an oil change and to get my dip stick that broke off to be replaced and they did good work and for relatively cheap. Today I had to bring my car in to get a panel that had partially fallen off and scraping the ground taken care of. They said it was broken and needs to be replaced eventually but got it back in place for free and sent me on my way.

Jose Moreno

★★★★★

3 months ago

Gary and Kyle were amazing. Needed 4 tires installed and were very professional with giving me assurance plus recommendations the best fit for my vehicle. Will be going back again and recommending location.

Matthew

★★★★★

a month ago

Jeremy was a great front desk associate and welcomed me as soon as I got into the store. Even though he's new, he had great communication and was pretty darn funny. Thanks again!

Droid Stiggins

★★★★★

a month ago

I broke off a valve stem on my aftermarket wheel during the latest snow storm. I went to AutoZone and O'Reilly's with no luck. O'Reilly suggested Firestone. From the time I l showed up to the desk and the guy at the counter had the right part was only about 3 minutes. Honestly, after dealing with this for a week, I feels so stupid I didn't come here first. Thanks guys! You are the best.

Stormie Roberts

★★★★★

3 months ago

I had a great experience at Firestone! The staff was incredibly helpful and kind from start to finish. They got me in quickly, explained everything clearly, and I felt I could truly rely on their work. It’s so refreshing to find a place that’s both efficient and trustworthy. I’ll definitely be back and would highly recommend them!

Kaitlin Michelle

★★★★★

a month ago

Have taken my vehicle in here twice now and does an amazing job every time! Got there credit card and they explained everything and makes getting repairs so easy and having no interest for months helps us so much!!! They are a wonderful company and I will always highly recommend them!!!

Elissa Bergmeier

★★★★★

2 months ago

Service was wonderful! I got a set of new tires and Gary helped me find a price that fit in my budget! When I told him I needed it done quicker so I could get where I needed to, he made sure it was done! Definitely recommend and for sure will use them agan!

Todd Kofford

★★★★★

2 months ago

The technician I spoke to, was very accommodating for getting me an appointment on the same day I called, which for that specific store, I know personally, is very difficult. Also, they communicated very well both on the progress of my vehicle, including addition recommended work, and when my vehicle would be ready. Although I dropped it off, I didn't expect it to be done until the very end of the day, but they surprised me and had it done way before closing time. Kudos to the crew at the Maize Store!

Cheyenne Esser

★★★★★

3 months ago

This past weekend I had a great experience at the local Firestone from start to finish. The staff was friendly, knowledgeable, and efficient, and they took the time to explain everything clearly without any pressure. The service was quick, fairly priced, and done right the first time. A special shout-out to the manager, Gary, who went above and beyond to make sure everything was handled smoothly. His professionalism and attention to detail really stood out and made the whole experience stress-free. He was great at communicating the time line for my repairs and keeping in contact with me and his employees. It’s clear he cares about both his customers and the quality of work being done.

yourpalsquirrel

★★★★★

a month ago

I want to give a shout out to Kyle. When I talked to him about questions on my vehicle and the service done, he was more than willing to explain the process and help me understand what work was done and why. Very professional, kind, good sense of humor when needed, and overall just made me feel like my vehicle was in good hands. He was very attentive to detail and again, just amazing. Definitely will be recommending service with him here!!

Carter N

★☆☆☆☆

3 months ago

This Firestone location is a danger to the public. I don’t say that lightly. After my girlfriend brought her car in for a routine brake fluid change, her brakes completely failed while she was driving on the highway. Not “felt soft.” Not “needed adjustment.” Stopped working. The result? Her car was totaled. This could have easily cost her life or someone else’s. A basic service turned into a catastrophic failure because of pure incompetence. And before anyone thinks this was a one-off mistake, it wasn’t. They previously worked on my car and performed a coolant flush, only to forget to secure a clip, which caused all the coolant to drain out of the reservoir. That’s not a small oversight. That’s negligence. Two vehicles. Two critical systems. Two massive screw-ups. What makes this even worse? Firestone takes ZERO accountability. No ownership. No responsibility. Just denial, deflection, and excuses. They’re perfectly fine taking your money, but the moment their work destroys your vehicle or puts lives at risk, they suddenly don’t know what happened. This place embodies everything wrong with corporate auto shops: rushed work, careless techs, and management that hides behind policy instead of doing the right thing. If you value your car, your safety, or your life, do not bring your vehicle here. Go literally anywhere else. Shoot maybe even Jiffy Lube. I wouldn’t trust this Firestone to inflate a tire, let alone touch brakes, coolant, or anything that keeps a car safe. Horrible service. Zero integrity. Absolute nightmare.