Firestone Complete Auto Care

Frederick Sproling

★★★★★

3 months ago

Gary and team did a great job of replacing the fuel pump on my 2013 Chevy Malibu on short notice. I would give them 5 stars for their service today.

Brandy Blalock

★★★★★

4 months ago

The guys at Firestone are really nice to me & my car. I bought it used & they're helping me get her back to feeling like her new self. I'd give them 10 stars if I could.

Levi Marion

★★★★★

2 months ago

Always good to have this place to go too. Better prices on all things! Better than the higher prices down the road! Both vehicles r ready for another year of work and traveling.god is good all the time

Mej J

★☆☆☆☆

5 months ago

WOMEN BEWARE. A few years ago I went here, & was still paying the price until recently when I got a different car. They took of all my new nice tires at the time & replaced them with crap "sure fire" or sure drive brand tires. I DID NOT ASK THEM TO DO THIS. & then they told me they were "complimentary". I didn't want that done!! The tires had nothing to do with what I had come in to have done either. Even other Firestone locations I talked to later on that saw the work orders & the notes & everything didn't know why they would do what they did & give me "complementary tires". Completely scammed me, I had no men around at the time to help me & was in college. My family runs a mechanic shop & there's no way in hell that they would give out free tires. My car didn't get fixed right, & I left with crappy tires because they "couldn't find them" & then changed their tune when I mentioned my dad had a shop, but by then I was too busy doing college to get them.

Jay

★★★★★

2 months ago

These guys had amazing customer service, had the parts I needed after an emergency vehicle situation I had on a Saturday, and they completed the job quickly. I highly recommend and will be returning for more services.

Psycho Juggalo

★☆☆☆☆

a year ago

I went to the location at Rogers Ave to have an alignment and new tire rod ends replaced because of a popping noise and they confirmed it was the issue causing the noise. They recommend sway bar links so I had those installed also. When I left it was still making the same noise I asked for them to locate and fix. $100s of dollars later they say that the noise was both motor mounts being busted. I had them replace both sides and the noise stopped. I looked under my car and they only replaced 1 and charged me for 2. A bunch of my time and arguing later the manager realizes I'm right and refunded me over $600 for a side they didn't do! about 2 weeks later it started making a noise again. I Jack the car up and a bolt is missing off the sway bar link and it cause my rearward control arm bushing to blow out. If you don't want to deal with scams and half done work that will cause you more money later then stay away from this company period. If I could give them zero stars and sue I would. I have receipts to prove everything I stated.

austin rodgers

★☆☆☆☆

5 months ago

Don't let these fake reviews lie to you this place is a scam they charged me $260 for an oil change they didn't do, put my truck on the lift and started taking parts off in a "courtesy check" without authorization from the driver. They added oil to the old oil and most likely blow my engine due to being over filled and its having mechanical issues now. And don't say anything or the manager with threaten to keep youre keys, make false police reports and threaten assault if you don't pay. Now I have to deal with corporate for claims on the damages. Picture is after I left.

Jacob Slater

★★★★★

3 months ago

I had a flat tire emergency on a Sunday and your business was the only tire repair shop open and took care of my needs and my tire was back up and running in no time. I really appreciated the friendly staff. Thank you so much.

J A

★☆☆☆☆

5 months ago

Very disappointed! Had an appointment my car was pulled back, they had the wrong parts had to go get different ones. Car sat for over 2 hrs with nobody working on it and I had to keep asking for updates. Was there for over 5 hours. Also unable to fix the codes from changing brakes. Very upsetting as I had no dashboard lights on when I went in and now I have 2! Definitely will never go back!

Nicky Louise

★★★★★

6 months ago

First time taking my car here and I was pleasantly surprised! Booking the appointment online was very quick and easy and they even got to my vehicle early. They displayed excellent customer service with notifying me of discounts and even calling to let me know of any additional issues they found with my vehicle. I'll definitely be back again

Christopher Clem

★☆☆☆☆

5 months ago

The company is fraudulent. I ordered tires online, schedule my appointment, show up 10 minutes early, wait patiently only to be told they didn't have the tires available. What type of clown show is this? I'm not happy at all with service I received. After calling costumer service they suggested I drive to Fayetteville. Not understanding your customer much. Such a fraudulent company.

jamie bailey

★★★★★

4 months ago

The team was terrific! Always kept me informed, discussed issues and solutions thoroughly, a great experience! No wonder my dad so highly recommended Firestone!

Michelle Gammill

★★★★★

5 months ago

I have been taking my vehicles to Firestone for years. I usually get the best service with kindness. I depend on these people to repair and service my vehicles. I also love the free tire rotations with tires purchased from Firestone. Thank you for years of kindness and services!!

Renee Mayfield

★★★★★

5 months ago

We were stranded in a parking lot and no tire place would wait to help us before they closed. This place we called 10 minutes before closing, he waited after the lights were off and stayed over an hour to help us out. Great great great customer service.

Nesha Coberly

★☆☆☆☆

5 months ago

They completely disregarded what my husband asked for. He asked them to replace the front left tire. They took the front right tire off and tried to charge him for that too. Ended up charging him for a plug when they took the right tire off on top of a replacement. I am not happy and would like something to be done about this.

Darlene Manning

★☆☆☆☆

a month ago

Got a tire fixed, they are really high $$35.00 to fix a flat... my lord hope that what ever you used will last. The service was really slow took forever just to get into the system to get the service. Thought the tire with the screw would be flat before it got back there.

max bass fishing

★★★★★

3 months ago

They were able to identify the problem in a timely manner and was able to fix the issue on the spot. They also gave me a heads up on some repairs that will need to be attended to in the near future.