Firestone Complete Auto Care

Marc Christy

★★★★★

a month ago

I’ve been coming here for a few years. They have always done a great job. They are trustworthy, and never tried to upsell me or suggest work that isn’t needed. The service manager Bruce is professional and pleasant, and always lets me know of any available deals and discounts. They are my go-to shop.

Emily D

★★★★★

a month ago

Bruce and the team were wonderful to work with. They were able to correct the alignment on my tires and give me a discount on 4 new tires. Very convenient that they are open on Sundays as well. Highly recommend!

Lacee Alatorre

★★★★★

2 months ago

Thank you Bruce! My husband has been going here for his work truck for a while now and I just recently came here for my 97 Toyota Tacoma. The service here is great, and I appreciate the transparency. They told me what I needed to get done, including what fluids needed changed or flushed, brakes, tires, etc, and didn’t pressure me into doing more than I absolutely needed to at the time. I will definitely be back soon to do some tune ups and flushes.

Yvone

★☆☆☆☆

2 months ago

The guy that was helping me out was really rude! I had called to make an appointment sooner and got there on time and my car was not taken back till an hour and a half. Not even everyone communicating with me on the delay. Then I proceeded to ask and the guy well I have someone that called sick and I’m behind. Well I understand but at other locations they come out and lets me know. He started getting an attitude but I told him I had called and someone told me it was fine to take it earlier. His like well idk who you spoke to. I asked then how much longer and came back in 3 mins. My appointment was at 12:30 no one letting me know whats going on till 140 that they took my car.. I will definitely not be going back to that location. Guy on the phone was really nice.

Jabar Miles

★★★★★

4 months ago

Bruce and the team were incredible. I came in on a crazy busy day and they still managed to squeeze me in. They even grabbed my tires from a different location and had everything done within a few hours. Amazing service all around.... truly appreciate the extra effort!

Ruby Daugherty

★★★★★

3 months ago

Bruce, thank you for helping me find tires for my Tahoe! While my vehicle was there the battery died too, Bruce called me right away and helped install a new one for me! He went above and beyond helping me find tires I could afford. Thank you for hiring a great Human!

Dajiah Mathews

★★★★★

3 months ago

Bruce was very attentive and helpful. And HIGHLY knowledgeable, definitely a reputable service provider and i felt comfortable leaving my car in good hands!

Jordan Fort

★★★★★

2 months ago

Bruce was a huge help and he has a very calm personality! Took the time to explain what was needed and why. Whole team was very communicative! Thank you for your help!

Mary Ellen Bliss

★★★★★

2 months ago

It is very much appreciated that they got my car in for repair quickly as I was visiting Phoenix. Bruce explained everything in detail and I feel confident I have a safe running car to take us home.

Sexy Vamp

★★★★★

5 months ago

Brue took very good care of me & got me in & out pretty quick. Bruce was very kind and even adjusted the AC for me. Which is a big help when im medically Allergic to the sun. I come to this firestone all the time they are definitely my go too. Thanks again Bruce you were wonderful.

A

★★★★★

4 months ago

Just got a second opinion and I must say, they know what they are talking about! They are very knowledgeable and eased my worries, unlike the first place. These guys explained everything to me and I know what they are talking about because they described what I would feel or hear from my car and I’m like, “Yes yes yes! That’s exactly what I feel.” I will definitely be coming back here for my car services!! Highly recommended this place!!!

Jessica Herrera

★★★★★

2 months ago

The person at the front desk and the person fixing my tires have been awesome at helping me the most they can. I really appreciate it so much considering I was a walk in who had no idea what was wrong with their tires haha.

Amy Jo Fanter

★☆☆☆☆

a month ago

We had a fleet Vehicle serviced. They knew it was fleet and said there was a large oil pan leak (it's a 2023). They thought they were going to get to do "the expensive repairs". We brought it to the dealership, they went through the vehicle front and back, twice. There was absolutely no pan leak. SMH

Chris Gallaher

★★★★★

3 months ago

Spoke with Bruce and he got me a tire serviced up to the last minute. Both Bruce Emily were very professional and happy to serve us even though we showed up 10 minutes before closing. Thank you you will have my business again.

Allyson Hoppe

★★★★★

2 years ago

They are awesome!! Have went here twice for both of my vehicles for tires and they never disappoint. They went above and beyond and even added tire shine to my new set of tires, on the short notice of me seeing how bad the old set was they got me new ones put on the same day. I appreciate there service and will continue using this Firestone!

Alexa Hernandez

★★★★★

5 months ago

Jim and Bruce took such great care of me and got all of my concerns resolved with a quickness. They made sure to give me the best rate possible! Would recommend this location to anyone in need of quick and reliable service.

Leslie Sumner

★★★★★

10 months ago

I had a flat tire, I put the spare on yesterday. The old tire was in the back of the truck. I didn't have a lot of time, to get my tire changed out so I could get back to work. Bruce took me in at 8:30 and he had me out by 9:45. With two new tires and a complete check of all the fluids and motor and give me some great tips on what I should do to keep this truck running without a dying in the summer heat. So I don't misplace. I'm very grateful for Firestone Service Auto Care on 84th avenue and Peoria. Thank you