Firestone Complete Auto Care

David Lynn

★★★★★

4 months ago

Was traveling through Minnesota when my cars engine light came on. I stopped at this Firestone and they were able to help me figure out what was wrong with my car in no time! The staff was very friendly and knowledgeable and were able to help me on my way back to the road! If I ever have car issues again, I hope the staff is as friendly and helpful as they were here!

Patrick H

★★★★★

Edited 5 months ago

Patrick and Abram were super helpful and friendly. They were not very pushy with sales, but did recommend things I needed to have done. I would definitely come back if they were still here.

Carsen Willey

★★★★★

4 months ago

Abram up front was very transparent about the maintenance I needed for my vehicle and he explained the significance of each service in a way I could understand easily. I’ll always come here for my oil changes when I can because I feel like there is a level of mutual respect and honesty from both the service writers and technicians.

Kirstin Grap

★★★★★

3 weeks ago

This is a fantastic location! The entire staff and all the technicians are kind and helpful. Definitely a wonderful place to take your vehicle.

Jacob Davison

★★★★★

4 months ago

Patrick and Ramone were not only professional but we're friendly and very transparent in costs and the realness of the situation. Our repair was timely and they did not try to sell us things we don't need. This is my new shop and consider it your too.

Tami Vischer

★★★★★

4 months ago

I went in to have my wipers swapped out before winter hits. Patrick and Abram had me in and out in around 5 mins. Customer service was on point. They were happy and friendly. Highly recommend.

Cretia Radman

★★★★★

2 months ago

I love bringing my old Toyota here. They are fast, knowledgeable, and affordable! It's also a nice place to sit and chill while they work.

Garrett Boggs

★★☆☆☆

3 months ago

Slowest tire change of my life. Had an appointment at 8 AM and the mechanic wasn't even there on time. Car sat outside for atleast half an hour before they did anything. Overall took almost two hours for a simple tire change. Lobby with no coffee or anything. At least would like free coffee if I am stuck there for two hours. Two stars for the two hours of my life I wasted there.

Michael Dorman

★★★★★

a month ago

Ramon and Patrick are the best duo. We came in with just a question and ended up working with me and fixing everything needed. The best customer service I’ve had anywhere. Thank you guys

brenna Smith

★★★★★

4 months ago

Took my car in to get new tires during their tire promotions and can I just say it was amazing service! Everyone was so friendly and very communicative with everything going on. One person did stick out though, Patrick who said he was the new manager. He went above and beyond to be friendly and even cracked a few jokes here and there! I would definitely come back again.

Leviathan Julian

★★★★★

4 months ago

Came here for an oil change the other day and thought it was gonna be quick and easy. Turns out that the last place that did my oil change stripped the drain plug, Patrick was quick to reach out and let me know about the issue. They also made sure my tires were at the correct PSI! The staff here is super friendly and helpful, will definitely be recommending this location to friends and family!

Zoey Yanez

★★★★★

a month ago

I went in to replace my tires today and patrick at the front desk was very helpful and sweet. They were short on technicians so I was promised a bit of a wait which surprisingly ended up being nothing- they were so quick and professional and I really appreciate the work they did 🖤

kevin mccartney

★★★★★

2 months ago

We drove in for a hockey game and our car broke down. We had it towed to Firestone Complete Auto Care in west Saint Paul after hours. They called right away the next morning with a quote and time frame. They had excellent communication with us and got us back on the road back home before 1:00 p.m. Great experience and would recommend!

Megan Rebnord

★★★★★

3 weeks ago

Car broke down on the highway yesterday and I brought it in to Firestone on Robert street only an hour and a half before they closed and I was met with the kindest gentlemen who attended to my car right away. They called me same day and explained all the issues and offered me various solutions. Very great team!

Tami Vischer

★★★★★

4 months ago

WOW absolutely amazing service! Not only was it close to closing time! But patrick and his amazing team took care of me when i had a flat tire! They informed me the tire was no longer repairable as it was driven on flat for miles! They got me hooked up and out the door with 4 weather grips so i am safe for the winter! Might i say pretty fast as well I was only in there for 45 minutes! Thank you guys so much for your amazing service i will be telling everybody i know about this place! Come visit patrick and hit amazing team here on robert st!

Tiffany Mullen

★★★★★

a month ago

Patrick and Ramon are excellent customer service representatives. They one saved me a TON of money. Fit me into their very busy schedule. And we’re nothing but the most polite and understanding

Nur

★★★★★

3 months ago

I had an awesome experience at this tire shop today. Sunday morning . From the moment I walked in, Ramon was incredibly friendly, honest, and fast. He explained everything clearly, and didn’t try to upsell me on anything I didn’t need — which I really appreciated. He also Price matched with Discount tires! Firestone will be my new tire shop