About Business
Firestone Complete Auto Care brings expert Car Repair solutions to the local community in Greenville, SC, Greenville. From Tire shop, Auto air conditioning service, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Greenville, SC appreciate their attention to detail, leading to a consistent 3.8/5 rating from 264 reviewers. By focusing on the specific requirements of the Greenville, SC area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Greenville, SC and beyond.
Google Reviews
Justin Reynolds
★
☆☆☆☆
7 months ago
Technician hit something while test driving my car damaging the bumper, shifting the hood, and headlight. I had a witness with me who knows the car wasn’t like that prior to going to the facility. Notified the facility and they wouldn’t pull up full coverage of their cameras showing the car wasn’t like that before coming there. Of course they denied doing the damages, and said the car was like that already before coming there. If you don’t want your vehicle wrecked or damaged, please do not take it to this facility. Would definitely not recommend this business to anyone.
Calisha Neely
★★★★★
a month ago
Client services were impeccable with Daniel, he's hard working for great services and it shows. Engine light came on Saturday, I scheduled an appointment for Sunday afternoon... back on the road by Sunday evening before 5p! LOVE Firestone and appreciative of their services.. client services and car services!!
Kassidee Kennedy Cuffey
★★★★★
3 months ago
Warranty issue fixed with no problems! I had part of my brakes done last year, and the other set of brakes done this year, about 4 months ago. Ago. I had definitely noticed some problems and when I finally called them they told me to bring it in. It turned out to be under their warranty which was amazing! Having all four sets replaced under the warranty cost me only a very minimal amount. And they were all done the same day. Great experience here today.
Paul Blood
★★★★
☆
4 months ago
The manufacturer’s mark (red dot) was not used to locate the valve stem, thus more weight was likely needed to balance the tires. The “before” readings of the wheel alignment was not recorded according to manager. The reading wound up being the same as the “after” readings. It would have been useful to know what adjustments were made, if any. I find the two short comings to be unacceptable for a major tire distributor.
Jerry Lanier
★
☆☆☆☆
2 months ago
Brought my truck in for an oil change and brake work. They informed me I needed an alignment. I had them do the alignment. Three months later, my truck started the “death wobble” each time I hit a bump. If you don’t know what this is, look it up on you tube. It feels like the entire vehicle is about to fall apart. I drove the truck straight to the dealership thinking it would be covered under warranty. They informed me that when Firestone did the alignment, they didn’t reinstall my alignment pins. To figure this out, I had to pay a diagnostic fee and rent a truck for a day. The dealership told me to take it back to Firestone. I took it back and they agreed to fix it but not reimburse the expenses. The manager did offer me an oil change but would not reimburse me for my out of pocket expenses. I would never use them again.
Sarah Chepolis
★★★★★
4 months ago
I highly recommend! They are honest and fast. I was told by another tire place that after a flat, my tire needed to be replaced. It didn't seem right so I thought I would get a second opinion. I came to Firestone and they got me right in with no appointment. They said I didn't need a new tire and it could be repaired no problem. They also brought to my attention that my tag was out of date (I had no idea) and got the inspection taken care of for me. They really saved me so much money here! I won't trust my car to anyone else!
Amanda James
★★★★★
4 months ago
Firestone on Woodruff Rd was AMAZING! Calling to set up an appointment was easy as Jeremiah was pleasant and advised me that they had open availability to perform the diagnostic. The team had my parts in stock and was able to successfully do the repair AND save me thousands. Other repair places me quoted thousands but Firestone was able to fix my troubles fast and at a reasonable price. I’m truly thankful for the team at Firestone on Woodruff Rd.
patricia mcginnis
★★★★★
a month ago
Wonderful job. I’ve Firestone can be kind of hit and miss. This Firestone on woodruff road in Greenville did good quick job. The ones on wade hampton boulevard and on Main Street in Spartanburg are all good. The one on Blackstock road USED to be good but NOT SO MUCH LATELY unless you’re young and hot looking. If you’re old and comfortably plump like myself ( and proudly so) they ignore you until you complain then they are rude, then they do a crappy repair job, and refuse to fix it. Def don’t go to Firestone on Blackstock road.
Glenn Moss
★★★★★
3 months ago
How great was the service? Let's put it this way. If Firestone had not treated me right each and every time I've gone to them, they would may have had me a a customer for decades now. Just keep on doing what you do, the way you do it. - Glenn
Xavian Hansen
★
☆☆☆☆
2 months ago
Showed up at 2pm and the shop only had 1 vehicle in their entire 10 bay shop tell me why i spent In total over 4 hrs to get brakes and a tire rotation. After about 2-2.5 hrs waiting i was told they are waiting on front brakes to arrive but they still didn't have the rear end done, just vehicle in the air with tires off and 5 guys standing around just staring at the vehicle chatting it up. 6 comes around and now i hear about how they needed rotors too (which was never talked about until the end) but they kept having to return them because they kept getting the wrong parts. Mind you there has only been 1 other vehicle in the bay the entire time so it aint like they have been too busy to do the work or even keep me updated. Didn't get home til 7pm and missed out on family time.
Alex Borges
★★★★★
4 months ago
Got my car towed to Firestone for an evaluation, and Chris and Jeremiah at the front desk were courteous and communicative while I was having a rough day. They got my car checked out quickly and were kind and patient through the whole process, and I'm so very grateful for that.
Brian Harris
★★★★★
2 months ago
My daughter called with a nail in her tire. I was just getting off work and most shops were closed or closing soon or saying they could get to it the next day. Called Firestone and they said if I could get there soon, they should be able to repair it. I was cutting it very close to closing, within 25 mins, but they still took care of me. You just don't get this level of customer service anymore these days. I plan to bring all my future business here.
Lori Hanes
★★★★★
Edited 2 weeks ago
Great service. Jeremiah displayed great knowledge and outstanding service. Epic sale and epic deal!
Melissa Brown
★★★★★
6 months ago
I felt Jeremiah was completely honest with me through the entire process. He let me know the things that needed to be fixed in order for my car to be top notch. I appreciate all of his efforts and will definitely be back again. Highly Recommend.
Sahash Patel
★★★★★
a month ago
I was out of town and had a flat tire and was also on a time crunch but they were so nice and respectful and they had replaced my tire in 30-45 minutes after getting there. They are good and quick.
Patti Bryan
★★★★★
4 months ago
I was in Greenville for a couple of days, visiting from Charlotte. My car dashboard showed low air pressure in all four tires! I wasn’t sure what to do, so I went to this Firestone location. What a good decision that was! I was greeted like an old friend and assured that they’d take care of me. And, that, they did. I pulled into a bay, a nice guy zipped around, checking and filling the tires. I went in to pay and they wouldn’t have it. They were happy to help, and just asked me to give a review. I couldn’t be happier,to do just that. I am very grateful to them all.
Rhonda Maxwell
★★★★★
3 weeks ago
I had appointment and got in and out as scheduled and I was slightly late! Fast, friendly service. Please don’t go to PEP Boys come here!!
Lynne Jenk
★★★★★
a month ago
Got me to inspect my car without an appointment. Took a minute but it was worth it. They seem to be very honest and knowledgeable
Roy ansari
★★★★★
2 weeks ago
Great customer service and quick In and out for Alignment, Will definitely continue to do business with them.
John Dado
★★★★★
3 months ago
Staff was very friendly and knowledgeable. They got me in right away and did an alignment. They also inspected a few things i had questions on and explained their answers to my satisfaction.
