About Business
For professional Car Repair care in Greenville, SC, Greenville, look no further than Toyota of Greenville Service. Their team excels at delivering top-tier results for Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 3.2/5 rating based on 69 pieces of feedback. They have become an integral part of the Greenville, SC community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Greenville, Toyota of Greenville Service is ready to assist with your next project or repair.
Google Reviews
Emma Smith
★★★
☆☆
a month ago
Took my car in for an oil change and tire rotation. Dropped it off at 11am and did not receive it back until 2:45pm. The service advisor tried to make the issue not seem bad by saying his first message to pick up my car “did not go through”, but somehow the second message did? The only bright side of the interaction was him then paying for the services which I was thankful for.
dariel davis
★★★★★
6 months ago
Had a great visit. My truck was taken back as soon as I got there worked on and ended up changing one of the plugs. This was the fourth time I've had it in for the same exact thing. The attendant plus the technician said if it does it again bring it back and they will start tracking which cylinders the issue is occurring on. The attendant was Anastasia and the technician's name was Chris, I'll give both of them five stars for talking me through the problem and trying to lay out a plan to fix it. Even though the root cause of the problem of fouling spark plugs is not determined yet hopefully a root cause will be figured out in the near future
Philip Wilson
★★★★★
2 months ago
Mr. Merrit was professional and kept me informed over the several visits to repair my vehicle. Waiting close to a month to get a part however, is a little excessive. I understand that Toyota of Greenville did not have control over this extended period. The main point is that my vehicle was repaired. I am grateful for that.
Velma Johnson
★★★★★
4 months ago
Service was Excellent!! Representative was very kind appreciated it being first time customer! She understood why I stopped and made the visit short and brief! She covered everything with my request! Need more Customer Reps like her! I can tell that she is Customer Service Oriented! She has the best personality of all I have had with all experiences with any Toyota dealer except the Greenville NC dealership! Two Greenvilles Rock!!Agsin thank you for the plus ten service!!!
Mauro Delgado
★★★★★
3 months ago
I had my brakes and transmission fluid changed at Toyota of Greenville, and I couldn’t be happier with the service. Jason in customer service and his team were outstanding—professional, attentive, and thorough from start to finish. They explained everything clearly, kept me updated, and made sure the job was done right. My car feels great, and I left with total confidence in their work. Highly recommend Jason and the crew for anyone needing reliable service!
RAYMOND HARRELL
★★★★★
3 weeks ago
Great experience salesman Max wasn't pushy just listened and showed us what he had. found what we wanted and went for it 2025 crown signia thanks max
Randy Fisher
★★
☆☆☆
3 months ago
The service tech was good but this is the second time I have had an issue with my 22 Tacoma, the first a ball joint failed at 34,000 miles and the dealer said I would have to pay for repair due to it being one month out of warranty. After calling Toyota it was replaced free of charge. This last time they did oil change and then said I needed to have the timing cover gasket leak repaired for $5,000. When I asked why the power train warranty didn’t cover it the tech looked at me and said we called and they said it was not covered! So again I called Toyota and after going back and forth, Toyota saying they had hard time with dealer, it was repaired under power train warranty. When I brought it in to get done, the tech still seemed amazed it was done under warranty. Yet this is a known issue with this motor. It is sad that the dealer will not take time to advocate for their customer to REALLY check on it. Will not go to that dealer again, Greenville Toyota and I have lost faith in my Tacoma. Customer service seems to be a thing of the past.
David Moyer
★★★★★
a month ago
Michael Chatelain was my service advisor- kept me completely up to date and was a pleasure to work with. Also- I also spoke with Sean England(Exchange Manager) while I was waiting on the service to be completed. Had a great conversation about a possible future purchase. Sean, like Michael, was very professional and a pleasure to deal with
Kate Evans
★★★★★
a month ago
The service at Toyota Greenville is always 10/10. Raymaar has helped me both times that I’ve been and is always so great. He is patient with me (a girl who knows nothing about cars) and is so knowledgeable. Thank you Toyota and Raymaar!
erica watts
★★★★★
3 weeks ago
I absolutely look forward to getting my car serviced at Toyota of Greenville. My service advisor Shawn is totally awesome. She is one of the greatest customer service representatives that works at Toyota of Greenville. Thanks Shawn ✨😊
Username
★
☆☆☆☆
2 months ago
Disappointed with the place, probably wont be back. I went for the usual scheduled maintenance. The advisor kept pushing for a wheel alignment even though the car was barely 2 years old and had no issues with the alignment, he pretty much was implying that it would be extremely dangerous to skip, yet didn’t provide the measurements to prove that I needed one. After refusing he decided to discount the service, I then agreed for it, but I ended up waiting like an extra 2 hours for them to do it. They never gave me the before and after measurements of the alignment as it was probably not significant. Also they didnt close the hood properly so I had to stop driving as the car kept alerting me that it wasnt fully closed. A week later I noticed one of my car tires air pressure was low, I filed it with air but a week after it was low again. I took it to them again as the issue clearly started after they worked on my tires. I had an appointment and arrived early just to end up waiting 3 hours for them to fully service it. After around 2 and a half hours I asked them for updates and they claimed they were working on it and were almost done. Ended up getting the car back at the 3 hour mark and they claimed it was a tiny hole (probably caused by them initially) and they did a simple patch. Given the crazy amount it took for a simple patch I decided to check the dashcam to see what happened and it turns out they only started working on the car after I asked what was going on. So my car was just sitting outside and the advisor lied to me about being almost done with my car. Luckily I asked them as they were less than an hour away from closing and they probably wouldn’t have fixed it on time. If I make an appointment and specify that I will wait there I expect them to start working within 30 minutes of the appointment time, not 3 hours after. I was there after work, so I was there starving all those hours for a simple tire patch.
Jenn Fanick
★★★★★
a month ago
This has been the best experience with a service provider ever. We were on a road trip and were hundreds of miles from home when our car began to overheat. Luckily we were less than a mile from here and were able to show up. They took us right away, explained the process and provided a rental car for us. We were back on the road within 30 minutes. When we came back through the car was ready to go as stated and worked perfectly. Amazing service and wonderful people! Shout out to Shawn for making it all happen.
Randy Fisher
★★★★★
2 weeks ago
Had great experience, a part prematurely failed at only 44,000 miles. I contacted the Toyota resolution number and they said it was not covered. Brandon got with his service team and agree to cover the repair. Communication was great, and got me in quickly to correct the issue.
Kathy Martin
★★★★★
3 weeks ago
Charles was very courteous throughout the process of getting my vehicle repaired. I had a further issue post repair and it was handed quickly and with respect to my time. I would recommend Toyota of Greenville and Charles to my friends and family.
andy thomason
★★★★★
3 months ago
I had a A+, 5 ⭐️, insert whatever other analogy you want to use to describe a fantastic experience here! This was not my first visit and certainly won’t be the last. Everyone I came in contact with during my customer experience (Fred, Jesse, Brandon, and Charles) was nothing but welcoming, accommodating, and genuinely seemed to care about my needs being met. Communication was great and everything was performed in a timely fashion! Do whatever it takes to keep this team happy! 💪🏻
Alex Ospinaa
★★★★★
Edited 3 weeks ago
Excellent experience with their service department they diagnosed the issue accurately and completed repairs faster than expected. Transparent pricing, great communication and professional technicians. I feel confident bringing my vehicle here for any future needs. Special shout out to Jesse Reitmeier, Evan Duke, and Tyler Simmons for taking such good care of us!
Leslie Taylor
★★★★★
Edited 6 months ago
Love Toyota of Greenville, I’ve purchased 4 vehicles from them the latest being a 2025 4Runner TRD Sport Premium all from Jack Kenefick, he is an amazing person and an amazing sales person!! The service department is amazing especially Jessie who has been so helpful and great! Highly recommend!!!
Gavi GG
★★★★★
a month ago
I took my Toyota Venza in for an oil change, and Andrew Coffelt provided great customer service. Despite them being very busy, he took the time to listen to my concerns, explained everything clearly, and even showed me a feature I didn’t know my vehicle had. I really appreciate his patience and professionalism. Great experience overall!
Cayla Castañon
★★★★★
2 months ago
Amhad was absolutely amazing to work with he was extremely helpful and got us in our brand new truck. I would highly recommend him to everyone looking for an new car. He really went above and beyond with us and was patient and listened to what we wanted and made it happen. We are forever grateful to have work by his side in our new purchase.
Jennifer Sung
★★★★★
a month ago
Shawn was a great service advisor. She listened to my needs and was not pushy regarding things. And she felt like my wait was long and addressed it and even apologized for it. In the past I’ve stayed there for much longer and no one ever said anything. I think she was great with dealing with me.
