About Business
Firestone Complete Auto Care brings expert Car Repair solutions to the local community in Hemet, CA, Hemet. From Tire shop, Auto air conditioning service, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Hemet, CA appreciate their attention to detail, leading to a consistent 3.9/5 rating from 302 reviewers. By focusing on the specific requirements of the Hemet, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Hemet, CA and beyond.
Google Reviews
Lupe Alcantar

★★★★★
a month ago
Angelina is the best, she’s very respectful knowledgeable, honest and helpful. She actually remembers people and doesn’t push you into getting unnecessary services.
Denise Alvarado

★★★★★
7 months ago
I am going to start with, I have always had bad stigmas with car shops. Yes I am a normal woman that knows little to nothing about cars, especially maintenance! This place has been super helpful and transparent! Which is very refreshing! My initial call was answered by Sean and he made me feel my concern was valid. My emergency brake light went off without being on. They offer a free brake inspection! After I went in he was very nice. The only feedback I would have for Sean is to be 100% transparent in pricing even if the customer dislikes it. I mean include “labor” and or maybe check for understanding, non the less Sean is extremely kind. However I will say Adrian drove it home for me! Again I have no idea about cars and so I did ask my boyfriend to come and speak for me as I have zero idea what is true and what is not. Adrian was very clear and direct on what needed to be addressed. He also explained the recommendation s versus the must ASAP needs. I really appreciate transparency so thank you Firestone !
James Oakley

★★★★★
3 weeks ago
Sean did a great job. He checked the records a n d my work was still under warranty.
Edgar Fregoso

★★★★★
a month ago
Angelina was amazing !!! Everything that was done to my truck she explained with detail I will I will definitely be coming back with Angelina for all my Car needs
Isaiah Alford

★★★★★
3 weeks ago
Fantastic customer service. Transparent pricing, a great place to go for honest quality work on your vehicle. 10/10
jeanie herg

★★★★★
4 months ago
The staff was amazing. They fit me in when my tire blew in 1 day. Super friendly and helped me out alot. Angelina was amazing with customer service. I'll be back
Bryan Montalvo

★★★★★
2 months ago
Sean was very helpful and got me in and out very quickly. Thank you for the service
Delmy Romero

★★★★★
6 months ago
Best customer experience! Highly recommend! Definitely will return for car services. We came to Firestone after receiving bad service at a different shop. Adrian was very helpful and very clear in explaining what needed to be fixed. This is exactly how a shop should run their business! Thank you to the entire Firestone Team as well!! 🙏🏽
Shawn Rusin

★
☆☆☆☆
3 months ago
Service was extremely slow. Dropped car off at 2:00 tomorrow get tires. They call and said truck would be done by 12:00 the next day. I call at 3:00 the next day and they haven’t even started. Place closes at 6 and the car is still not done. Had to wait even longer to get my vehicle. If it was going to take a day and a half to get tires put on just say so so I’m not expecting anything else. Lost a days work because of this.
Johnnie Robinson

★★★★★
Edited a month ago
Great service, great customer service, go over and beyond for you and keeps you informed on anything and always recommend things for your vehicle. Fast and in and out and have things for you to do or watch to keep you entertained. Would definitely recommend to anyone.
Martha Hernandez

★★★★★
3 weeks ago
Provided great service, was honest with feed back and respected my concerns and what I only wanted done. Gave a thorough explanation of what needed to get done as well explanation of things I didn’t understand.
Kimberly martinez

★★★★★
a month ago
Angelina Gonzales is a great team member always helpful and explains everything perfectly. Always answers costumer questions in a way where they are understandable. 10/10 recommend!
Charles Shepherd

★★★★★
2 months ago
Great customer service, with awesome attitudes, and was very prompt in servicing my vehicle, Sean and the Firestone team did a wonderful job. Thank you very much for caring about my well being! Sincerely: Charles Shepherd
Robyn Wirth

★★★★★
3 weeks ago
The service was honest and polite. They were fast and they took their time to explain when I didn't understand. I would definitely refer people here.
Bradley Fredericks

★★★★★
a month ago
Sean has great customer service. When speaking about the Temecula location he apologized for their behavior even though he is the Hemet location manger. He always make sure our car is out in a timely manner. We will continue to use the Hemet location for our car needs. Thank you Sean!
Florence Powell

★★★★★
2 months ago
I told my friend about the great service of Firestone. She needed brakes. They did a full inspection and found that she had a leak. They were able to fix her car the same day. The manager Sean was really nice and accommodating.
Angie Ochoa-Garcia

★★★★★
a month ago
Angelina was absolutely awesome! She made sure that my car was completely checked and that all of my issues were taken care of. I had a great experience as Angelina helped me throughout the service and gave me the best prices I could find!
Beverly Wiseley

★★★★★
5 months ago
Very friendly and honest. Sean and Angelina are the best!! Keeping me safe on Gilman springs early mornings.
Bunnath Loeung

★★★★★
a month ago
I'm so impressed and happy with my service at Firestone. Angelina Romo was very helpful and knowledgeable and was so kind and nice to me. I would come back 100%. I recommend this place too. All my friends. I will be sure to come back to Angelina. And book feature appointments. Thank you so much.
Juan Jimenez

★★★★★
2 months ago
Great staff, always courteous and professional. I bring my cars here since I have no more time to work on them. They always do a great job and have reasonable pricing that will fit your budget. Angelina did a fantastic job in communicating what my car had and Edgar the technician fixed the issues in a quick time frame. Great service guys!