About Business
Precision Tune Auto Care brings expert Car Repair solutions to the local community in Jacksonville, FL, Jacksonville. From Auto repair shop, Auto parts store, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Jacksonville, FL appreciate their attention to detail, leading to a consistent 4.7/5 rating from 634 reviewers. By focusing on the specific requirements of the Jacksonville, FL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Jacksonville, FL and beyond.
Google Reviews
Senior
★★★★★
a month ago
The Manager and staff were thorough, I only came for an oil change after hearing they are different with services they offer, the best part of the service is that there was a safety inspection performed while the oil change process was perform and issues that I didn’t know about was brought to my attention! Hats off to the Manager for his patience with making sure I understood the reason for necessary repairs needed. You guys has earned a customer for life! Thank you
Adrienne Strubbe
★★★★★
a month ago
I am so grateful I brought my car here. I needed last minute work done and TJ had no problem taking my car back and starting the work right away. The quote was honest, they were honest and did not do any unnecessary work. They didn't even try to sell me unnecessary work. Not only will I be back, but I won't be going anywhere else. Thank you for a no hassle trip to the shop. This is how business should be. I appreciate it. I will be seeing them soon for more work I would like done.
Sonya Brower
★★★★★
a month ago
My experience with Precision Tune Auto Care was a great one. Shawn showed me a problem I didn't know existed. He ws very professional, he explained the issue and how we could resolve it. There was no long wait and everyone was hospitable. Very nice to do business with them. Shawn & KeShawn were the team that assisted me, but everyone was nice.
laura suriani
★★★★★
2 months ago
Sean at is hands down the most fantastic guy in auto care!!!! He and Joel were fantastic today. I will be a customer for life- great prices, amazing customer service, clean waiting area. 10/10
Lakisha Hollins
★★★★★
2 months ago
I first called to see how soon I could bring my car in for a second opinion for an engine diagnosis and Shawn said "Right now!" Next I got there and was greeted with a smile a short wait time of 10 minutes. Next Shawn confirmed what I was told about my engine and the next steps in the process to get this issue handled. First impressions means everything to me and Precision Tune is now my place to go for my vehicle needs. They are honest, transparent and polite.
Linda Redman
★★★★★
a month ago
It was a good experience . Shawn was very professional and took time to explain and show me exactly what was going on with my car. I will definitely recommend this location and will continue to frequent Precision Tune while I’m in Florida. Thank you for all you do .
Chochi Reyes
★
☆☆☆☆
2 months ago
Scammers, Shaun the manager claimed he did all he could by putting my car in the garage and kept it safe. I left my job at 1am and I passed by and guess what? The car was in the same exact place he claimed he moved inside. He denied that he said those lies but little did he know I have witnesses because I hade him on speaker phone. Now, would you trust someone that you met for the first time and catch them lying ? He actually got upset at me because I caught him in a plain lye. So, took my car back because I don't trust Lyers...
Eva Brown
★★★★★
6 months ago
The office is always clean and smelling good. I'm always comfortable when waiting on service to be done on my car. Ask for Sean he's awesome, understanding, patient and friendly 😀 The whole staff rocks, especially having the office and bathroom spotless, yes I said it again 😀 I'm big on cleanliness and they have succeeded my expectations with customer service and cleanliness.
Sandra Rodriguez
★★★★★
Edited 2 months ago
Great customer service! Mr Shawn was very professional and superb. I appreciate the time he took to educate me regarding some issues I have with my vehicle. Thank you for going the extra mile to help me. The staff work efficiently and swiftly! I highly recommend them.
Chase Waters
★★★★★
Edited 3 months ago
Outstanding service from start to finish! Shawn and his team replaced my CV axle and valve cover gasket and did deep engine clean after fixing an oil leak. They are professional, knowledgeable, and took the time to explain the “why” behind what needed to be done. Fair pricing, quality work, and excellent attention to detail. Highly recommend this shop to anyone looking for honest and reliable auto repair!
Zelma Rollins
★★★★★
6 months ago
I was so pleased to deal with a man like Shawn. He was so nice and very thorough in explaining everything to me. The team worked very hard to make sure my vehicle was repaired completely. I did not know him, but he left me with a feeling that I can trust him. I also feel like he is a man of integrity. I was completely happy and that will be where I take any future vehicles
Jurand White
★
☆☆☆☆
a month ago
This is a 0 STAR RATING. STAY AWAY FROM THIS PLACE. They quote you a price for the issue, and they work on WHATEVER THEY WANT TO WORK ON, charge you for the work THEY DID and NOT WHAT YOU ASKED THEM TO DO AND YOU STILL HAVE THE SAME PROBLEM. I have a 2014 Ford Explorer XLT. It started missing and I had an engine diagnostic done. The #4 fuel injector was bad, we had not had a tune up done on the vehicle in the 4yrs we've owned it. So I told the mechanic to replace the 6 fuel injectors which was the main reason why I was there, and the 6 spark plugs. I didn't want to replace the ignition coil packs because they can be costly. The mechanic explained to me the process for changing out the 6 fuel injectors. They called me and said that my front brakes needed to be replaced so I said replace them. I drove the car this morning and it's still missing. I go back and find out that they replaced 6 spark plugs, 6 ignition coil packs and the front brakes. And they DO NOT DO FUEL INJECTORS!!!!! But you explained the process to me about how you replace the fuel injectors and THIS IS THE MAIN REASON why I allowed you to do the work at all. But now all of a sudden you don't replace FUEL INJECTORS AND YOU EXPLAINED THE PROCESS TO ME. THAT MATH AIN'T MATHING TO ME!!!!!!!!!!!! And you replaced parts that I DID NOT ASK FOR. I didn't ASK you to replace my IGNITION COIL PACKS, I ASKED you to replace ONLY MY 6 SPARK PLUGS. If you don't replace fuel injectors, just say so and I would have gone somewhere else that DID. I spent almost $2,000.00 on parts and labor for nothing. Especially for PARTS THAT I DID NOT ASK FOR. I ASKED FOR SPARK PLUGS, NOT SPARK PLUGS AND IGNITION COIL PACKS. So the mechanic doesn't work on Saturday, I'm an over the road truck driver and now I have to come back home during THE WEEK MESSING UP MY PAYCHECK to try and talk to the mechanic about getting some of my money refunded back to me for something that I didn't ask for. When I brought my car to Precision Tune, I literally just got home within an hour of bringing my car to them. I had a lot of errands to run, I was quoted a price, the mechanic ran my credit card for a deposit of the quoted price and I left the vehicle there until it was ready. When I returned I had to pay for the front brakes since it wasn't originally in the initial quote. When I picked up my car and drove it home it ran fine with no issues. Until I got up this morning and started driving and it started missing, poor response on the acceleration, engine light on and flashing, and poor shifting. That's when I had to wait until 8am for them to open and bring my car back. To find out that the mechanic is off on Saturday and that they DO NOT REPLACE FUEL INJECTORS, and THAT WAS the MAIN REASON why I left it there with them. And for the store manager to TELL ME THAT THEY DO NOT REPLACE FUEL INJECTORS, I WAS LIVID!!!!!!!!!!!!!!! Now I'm at a repair shop that ACTUALLY DOES fuel injector replacement and have to spend another $1,000.00 plus taxes to ACTUALLY REPLACE my fuel injectors and pay an extra $150.00 for their diagnostic. And this 2nd location explained to me the EXACT SAME PROCESS THAT PRECISION TUNE HAD ALREADY EXPLAINED TO ME WHAT WAS REQUIRED TO DO THE WORK. That my cover had to be removed in order to get to the fuel injectors, and a gasket for that cover had to be replaced. And the book repair for the extimated time of repair is 2hrs. And would take a little bit longer because of the previous customers ahead of me. This is ALL of the EXACT SAME THING THAT HAD BEEN EXPLAINED TO ME BY THE MECHANIC AT PRECISION TUNE. All of my time and money could have been done at this 2nd location instead of Precision Tune. STAY AWAY FROM PRECISION TUNE, THEY ARE A BUNCH OF SCAMMERS, and CROOKS, WORK ON WHAT THEY WANT TO WORK ON. They quote you a price for the issue that you report to them, and they work on WHATEVER THEY WANT TO WORK ON, charge you for the work THAT THEY DID and NOT WHAT YOU ASKED THEM TO DO AND YOU STILL HAVE THE SAME PROBLEM. I WILL BE GETTING IN TOUCH WITH THEIR CORPORATE OFFICE!!!!!!!!!
Anthony Graham
★★★★★
Edited a month ago
The Manager at this office is very knowledgeable and they always do an outstanding job when we bring our vehicles! They have definitely earned my business for the near future!
Karen Anderson
★
☆☆☆☆
4 months ago
Had work done here, thought they were a good place until I had another mechanic look at my car. The work that this company did a month or so ago, well they rigged it. It will be reported to my warranty company for sure. So don't use this place.
Twan Marley
★★★★★
6 months ago
Can we have a “Thank Shawn” holiday in Jacksonville? Professionalism, service, expertise is top notch; out of this world! I could rave on forever about my experience with Precision. Shawn is thorough, empathetic & knows how to ensure you understand every process they’ll have to do. Not to mention, my car is running so smoothly. Wouldn’t trust any other place in Duval with my car service. Thank you a million times!
Christian Jackson
★★★★★
5 months ago
Had a new to me used car purchase to check. This shop took the time to evaluate everything and to check something I highlighted in the test drive and at a reasonable price. Expect to spend about 45-60 minutes. Good work guys. ✌️
Rebecca Hall
★★★★★
6 months ago
I originally brought vehicle in to have a part resecured that was dragging the ground, Sean was able to assist me to get it done within reasonable time. The next day I brought the car back for the same issue and once again Sean had the problem addressed promptly and got me back on the road! I'm grateful for his professionalism and the team employed at this business. Great experience and I will gladly refer anyone needing automotive service, I'm a customer for life
Hadassah McDonald
★★★★★
Edited 6 months ago
I had financial difficulties and Shawn was very nice and help me. Explain my van issues to me in a way i could understand. He even told me bring it back in a week 2 make sure it dont need nothin else. Im grateful 2 Shawn n da whole crew..So far my van is ok. And this gonna be my go 2 place for anymore issues wit da van or anything else i drive. Ima female and some ppl will take advantage but they not like that. Thank yall. ❤️ -Dee
Marlon Parhis Howard
★★★★★
2 months ago
Shawn and Robert were phenomenal. Didnt try to con me out of money and actually educated me on the problem and solution. WILL BE BACK!
Jeffrey Carter
★★★★★
8 months ago
I had a orange wrench appear on my display.I was very nervous, I only knew one place to take it.I want everyone in Jacksonville who needs a good knowledgeable mechanic to take it by Percision Tune Auto Care , fair honest, the Best Auto Shop in Jacksonville 7430 lem turner Road.
