Gordon's Automotive

Lois Appleton

★★★★★

8 years ago

Honest, ethical, professional, accurate. Very fair prices. They don't do any work until you tell them to go ahead, and if they find another problem while working on your vehicle they still won't correct it until you give them permission. We've been taking our vehicles to Gordon's for 30 years, and have always been treated with honesty and integrity, and their work is top notch. HIGHLY RECOMMEND THEM!

Jay lacourse

★★★★★

2 years ago

Great shop, took my truck there twice, and is currently being serviced for a rear main seal leak. First time I took it to have my ac vacuumed out so I could replace my own compressor, the mechanic helped me diagnose everything just to find out that my problem was a bad relay. Saved me 200 dollars for buying a new compressor and sure enough my ac has worked to this day. Thanks Gordon. For being honest and fair. I look forward to see how my f150 turns out this time around

Silvio Salgado

★★★★★

a year ago

I dropped by unexpectedly and yet Bill listen to the living with my Kia soul and was kind enough to take time off his busy schedule and look in his computer and try to find out what the problem was. I have not yet done the repair but just his predisposition to help me is worth five stars. Not many people will do that. Thanks Bill.

Ai Belcon

★★★★★

5 years ago

Very honest and trustworthy people. I started to bring my Honda CRV to the shop about 2 years ago. Bill and his son Burba ALWAYS take good care of me, decent prices, turnaround time is quick, and most importantly, they stand behind their work. They installed a replacement compressor for me a year and a half ago and last week I have an issue with it. Brought the car in yesterday and they found out that the compressor failed. It’s a surprise to hear, But the nicest part is Mr Bill said they will have a replacement unit for me without charge. I would recommend my friends and family to bring their cars to this shop 👍👍👍

P. M.

★★★★★

4 years ago

If you're looking for a business that is 100% committed to customer service and honesty, look no further. Bill, Bubba and their team are total professionals and they will make sure your automotive problems are resolved in a timely manner at a fair price. My wife and I were recently in Jacksonville visiting relatives when our Ford F150 died. Two bad components in the Emissions System were quickly identified and replaced. Our 2014 truck with 120,000 miles now runs like new for our trip back to Virgina.

Charline C

★★★★★

4 years ago

I highly recommend Gordon's Automotive. Bill was a life saver when our car broke down about 2 miles down the road. He was able to get our car towed for us and started working on it immediately. Bill and Bubba brought our car back to life within a reasonable time and an affordable price. I will be back!!! Thank you again!

Ida Weaver

★★★★★

6 years ago

The best place for automotive service. I have taken my cars their since the 1990's. My 2007 Nitro I bought new with 17 miles is now at over 309,000 miles. They really take care of your auto. My friends and family go there.

Hansen Longfellow

★★★★★

5 years ago

A friend recommended Gordon’s and I couldn’t be happier. Honest guys with great prices. They have for me in with a couple last minute problems. Work is great and Bill at the counter is a straight shooter.

ana Lepre

★★★★★

7 years ago

Honest, quality work, friendly and car is always ready on time. Best prices and service on the west side. I’m a very satisfied customer for many years. Thanks Bill and Bubba appreciate all you do for your customers.

Carlos Toro

★☆☆☆☆

3 years ago

Called to get an estimate. Was asked if we could drop it off and leave it, unfortunately we can't and I said no. Was told "I don't know who's gonna be able to help you". That's a poor customer service response. If you can't work with someone that's okay, kindly decline.

Ciara Miller

★★★★★

6 years ago

Gordon's automotive isn't like most automotive repair shops. Gordon treats every customer fair and equally. The mechanics here are always honest about problems with my vehicles. They also include warranties on labor and parts used for at least 90 days. Most places say they "fixed" something then it breaks the next day and you have to pay for the same work twice because you didn't buy the warranty on the work even if they didn't offer a warranty. Gordon always gives it to you straight. I recommend this shop to everyone in my family.

nora piper

★★☆☆☆

a year ago

Call on phone to ask a question and the person was so rude. Hello everybody don't can't leave they car and just wait til you can get to it to let them know what's wrong. Work on being more pleasant with people sir.

Moors Private Express Trust

★★★★★

2 years ago

These Guys Are Something Special Both Intelligently And Professionally Addressing Each Vehicles Specific Issue Being Addressed They Are Real Down To Earth Just GoOD Folk All Around And Won't Jerk You Around And They WoN'T Knock You Across The Head With Any Over Pricing ; Nor Any Misdiagnosis of Issues / Problems With Your Vehicle. That Bubba Is AMAZING To Say The Least ; I'm Rarely Impressed With Much Of Anything These Days But That Bubba Is Definitely A Genius . Man This Guy Diagnosed My Vehicle Within Record Time And Was Spot On To The Letter ! And My Almost 23Year Old Classic : BMW 325CI 5Speed Convertible Mr. Bubba And Mr. Gordon Are Local Fast Muscle Race Car Heroes And Top Shelf Mechanics ! They've Been Jewels To This Community For Over 28YeARS And They're Well Known And Loved By The Entire Jacksonville Duval County Communities And Beyond .

Marques Green

★★★★★

7 years ago

Great prices Honest repair shop A+ work I've taken 3 of my vehicles to Gordon's and everytime they fix something it's turns out perfect. I never have the same problem twice.

Yasmeen Capers

★☆☆☆☆

2 years ago

Do NOT give this man your business if you are a VET!!!! Bill literally took a Veteran’s paperwork and threw it in the trash stating he would NOT do the work to his vehicle AND he should do it himself after the gentleman told him what all he had tried to do himself to get the vehicle running. All this man wanted to do was find someone to get his truck running and the Veteran Program would pay for it. This is the treatment he got.

Jazmin Roach

★★★★★

8 years ago

They have always been honest & really friendly. Work is always great & I know I'm not being ripped off. They are a gem! They go above and beyond to take care of the customer.

LaToya Santiago

★☆☆☆☆

2 years ago

They deserve none .... Sorry not a simple female. Saved myself $500 by switching to someone else. Be careful ladies.. he will try you if you don't know no better.