Fix Auto Fresno Body Works North

valerie chavez

★★★★★

2 months ago

Seamless transaction. They repaired damage from a minor car accident and it came out beautiful. No hassle and professional . Staff was great

Samantha Gonzalez

★★★★★

10 months ago

Lisa and her staff were amazing! Took my SUV here after someone had side swiped me and they were able to fix it and make it look brand new like nothing ever happened to it. Lisa guided me every step of the way of the process giving me great communication and updates. Her team was so thorough and paid such great attention to detail and even caught some things my insurance didn't include in their inspection. They even washed and detailed it as well which I loved! I highly recommend this place!

Lisa Bartels

★★★★★

9 months ago

⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Quality Work! I recently had my bumper replaced at Fix Auto USA, and I couldn't be more impressed with the experience. From the moment I walked in, the staff was professional, courteous, and attentive to my needs. They provided a clear estimate and kept me informed throughout the entire repair process. The quality of the workmanship was exceptional—the new bumper looks flawless, and the paint matches perfectly with the rest of the car. They even took the time to clean my vehicle inside and out before returning it to me, which was a pleasant surprise. What stood out the most was their commitment to customer satisfaction. The entire process was seamless, and they completed the work ahead of schedule. I highly recommend Fix Auto USA to anyone in need of auto body repairs. Their dedication to excellence and customer service is truly commendable!

Nancy Decker

★★★★★

a month ago

Outstanding service. The smashed in door came back looking like new. 100% recommend them to work on any car.

D. Jackson

★★★★★

3 years ago

I'd highly recommend this place! My car looks great but I really appreciate that they followed 'insurance company protocol' by trying to get a used part first...however...were diligent enough to inspect it, notice defects, sent it back and reordered a new part. You don't get that type of Customer Service anymore. The service were people actually go above and beyond for the consumer. Nice to know this company still understand the value of doing that. They called twice a week with updates...never really gave an actual completion date which I kind of understand because dealing with ordering parts and insurance approvals some things are out of their control. Took about 2 weeks to get my car fixed but I'm sure it would have been done quicker if they didn't reordered a bad part for me. Hopefully, I don't have to come back anytime soon...lol...but I'll definitely recommend if I know anyone in need of body work.

Tom

★★★★★

11 months ago

Big thanks to Lisa and Alex for all the accommodations. They were great with communicating on the updates and thanks to the repair team. They did a fantastic job. Highly recommend.

ashley Aguilera

★★★☆☆

a month ago

Body work great fast and efficient but other parts that were missing that were visibly had when car picked up from tow truck . An I question about it and all I was told is that’s how we received the car . Not the best with customer service and want to make things right . We have used them in the past with another car had not an issue it may been another company name . We won’t go back here or recommend them at all .

Fran Carmona

★★★★★

Edited 10 months ago

My car may not be a big deal to others...but my Scion is the best little car...when this damage happened I was pretty shocked and down hearted..took me a few day to get it together...but between my insurance agents and the body shop...they pieced my baby back! Lisa at fix auto body works...handled this old lady with top of the line service...she emailed or called every step of the way...and was on time as she told me when I turned in my car...I cld not be happier..everyone was excellent...if I ever find myself In this situation again I will seek them out even if my insurance co. doesn't send me there!!

Vincent Gonzalez

★★★★★

5 months ago

I want to thank Jeff and his staff at Fix Auto Fresno Body Works. They were honest, straight forward, and professional. I came in to get a dent repaired, and Jeff explained the procedure and gave me a quote that beat all the other competitors. I also want to thank the individual who worked on vehicle. The craftsmanship is amazing. My vehicle looks new off the lot. I highly recommend Fix Auto Fresno Body Works. Thank you guys.

Chelsea Garcia

★★★★★

2 years ago

Staff here was amazing!! Everyone was super kind and attentive. They are the only body shop I would trust with my Mazda because of how particular the paint is. The staff always kept me updated on the status of my vehicle which gave me peace of mind. Seriously couldn’t be more happy with the work they did!

Kalan Kellerhals

★★★★★

4 months ago

My folks car was damaged on the drivers side door in an accident. The staff there did an incredible job replacing the door and matching the paint perfectly. They went above and beyond by fixing a dent in the passenger driver door that my folks got at a baseball game a few months prior. Didn’t expect that at all but they took care of it! Highly recommend this shop!!

Arthur Davis

★★★★★

3 months ago

Fix did a terrific job repairing our vehicle. The bodywork was excellent, restoring our car to its original appearance. The staff, from Jeff to Alex at the front desk, to the techs in the shop were all helpful and great to work with. Highly recommended!

Betty Shirley

★★★★★

a month ago

We have dealt with these people before and have found every time it has been a pleasure.! Everyone of the staff has been more than cordial. The work is always excellent. They have dealt well with our insurance company also.

Barbara Desoto

★★★★★

a month ago

Jeff and staff were professional, helpful and personable. Customer service was excellent. I especially appreciated rides back to my home and then from home to pick up car. They fixed my car promptly. Thank you Fresno Body Works!

Maritza Uribe

★★★★★

a month ago

Brought in my vehicle to have some repairs done and the entire process was extremely smooth. I have dealt with other auto body shops in town and Fix Auto’s customer service is definitely leaps and bounds above the others. I appreciated the communication and periodic updates. My vehicle was returned to me in excellent condition. I would highly recommend them!

Mark Campbell

★★★★★

2 months ago

Outstanding vehicle repair & body shop. Their service from drop off to pick up is very good. Communication, daily updates and making certain that my rental car company picked me up promptly. After the repair work was done, these guys returned my rental vehicle. Fix Auto truly gets it when it comes to overall customer satisfaction. Would highly recommend them to anyone I know. Thanks again for a great experience.

Esequiel Jaramillo

★★★★★

Edited a month ago

My family and I can’t say enough good things about Fix Auto Body Work. From the moment I walked in, they made us feel like family. We visited two other businesses as well, and the experience just wasn’t the same. That is the reason we choose to go with this company. The entire team was incredibly friendly, patient, and willing to help with any questions we had. They answered every concern thoroughly and kept us updated throughout the process. What really stood out was their consistent follow-up, they checked in every day to make sure we knew exactly what was going on with our vehicle. They truly had our best interest in mind and worked directly with our insurance to ensure we got the best possible outcome. The level of care, communication, and professionalism was outstanding. Highly recommended, and I will definitely be using them again if I ever need auto repair in the future. -Zeke J.