Fix Auto Orange

Amy Dietz

★★★★★

4 months ago

No one wants to deal with the hassle of leaving their car at a body shop. But Fix Auto made it seamless and very easy. Very nice girls that work In the office, they handled everything. I would definitely take my car here again and would recommend to my friends and family.

rocksee87

★★★★★

4 months ago

Was a super smooth process, the shop called me the moment I made the appointment to confirm. They kept me updated the whole time and my car was finished about five days before their estimated finish date. My car looks as good as new! very very happy thank you thank you!

Michael Miller

★★★★★

2 months ago

Absolutely painless experience. My car looks great! I love the work updates delivered without needing to ask for them. Thank you.

MAX B

★☆☆☆☆

3 months ago

I had a terrible experience with this repair shop. My car was rear-ended, and it took them three weeks just to fix the bumper. When they finally did, they installed a used bumper instead of the new one approved by insurance. Now they are making it difficult to get the proper replacement. I would not trust them again

Jeff Casulas

★★★★★

7 months ago

Matt at Fix Auto kept in contact with me by both text messaging and phone calls through the whole process. He was very friendly and professional plus the work was finished 3 days early! The whole process was very easy and professional. I hope i never need collision repairs again but if I do I will definitely be using Fix Auto in the city of Orange, CA

Edgar Benitez

★★★★★

4 years ago

Thank you so much Guys Ms Jasmin and Mr Scott you guys did a super great Job on my new Tacoma Sport Blue crush I Can't believe it looks like nothing happened to it. THANK YOU FOR TAKING CARE MY BIG BOY I WILL DEFINITELY RECOMMEND YOU 100%. They always keep me updated every single step. I AM SUPER HAPPY

Angela Fernandez

★★★★★

10 months ago

Fix Auto was the most smooth and professional Auto place I ever got the privilege hand my car over to . From the time I walked in the staff and the service was Top priority. They handled everything with insurance and called Enterprise to have me picked up . My car where they did the work looks brand new and it was quick. Thank You for being so Painless and Professional.

John M

★★★★★

2 weeks ago

Had a real great experience with the service they provided here. Help me with my issue with professional service.

K.B

★★★★★

7 months ago

The Fix Auto team did such a great job in repairing my car. The communication was excellent and were able to complete the repair quicker than anticipated which I was so grateful for!

Sonserae Leese

★★★★★

a year ago

Fix Auto did an amazing job! They were constantly updating me on my car’s repair progress and actually finished earlier than estimated. The customer service and quality are superb. I highly recommend!

Anthony Curtis

★★★★★

a year ago

I think I found the best body shop in Orange! The staff was responsive, thorough, and communicative throughout the entire process. A few things popped up, as they do, and the staff helped come up with solutions to save time and money. I felt that they understood my needs as a customer and worked with me to get the best price and the fastest turnaround they could. The work was incredible. When I received my vehicle, there was no sign that it had been repaired and painted. Everything was as good as new. You will not regret taking your vehicle to Fix Auto Orange! They’re amazing.

Phuc Dinh

★★★★★

8 months ago

Matthew is very friendly and helpful. He helped me out from the estimate day until the final stage.

Ali Jaffar

★☆☆☆☆

6 years ago

Worst Body shop ever, once they knew that the insurance will pay 60% & I have to pay 40% they stopped everything, I told them I will solve the problem with the insurance, but they refuse any solution, I got yelled at by the smart pants Regional manager of Fix Auto Orange, he called me and demanded that I come take my car as is... all broken, I even agreed to pay my 40% part and told his to start repairing the vehicles, he refused and insisted for me to go get my car out of there (he was literally yelling and blaming me and that his body shop have no needs to be in a conflict when I agreed to pay my share and calme that amount from the insurance through my lawyer) ... that raised a red flag in his mind and . Yesterday I went to pick up my vehicle (unrepaired) I noticed it was scratched from the right hand side, totally neglected, I'm not sure if it was done in the body shop or was the Progressive insurance towing truck who towed it to that body shop. When I emphasized that to Fix Auto Shop they told me it wasn't them... and they can't do anything about it not they take any responsibility about it, and I should talk to the insurance company. No way I would recommend this place to anyone.

Diana Bourcier

★★★★★

a year ago

I recently had my car repaired at Auto Fix Orange, and I couldn't be more impressed with their service. From the moment I made my initial call, Leslie and Alexiss were exceptional. They were responsive to all my questions and provided excellent follow-up throughout the entire process. Not only was my car ready sooner than expected, but it also looks fantastic! The attention to detail and quality of work really stand out. A huge thank you to everyone at Orange Body Shop for their hard work and dedication in getting my car back in top shape after the accident. Highly recommend!

Erica

★★★★★

a year ago

Recently took our vehicle in for repair Alexis did a phenomenal job since the beginning explaining every process with us. Throughout the process of the repair she called us to update us on every step that was being completed and time frame each process was going to take. The service was pretty quick overall super satisfied with Alexis customer service and the job done to our vehicle. Thank you so much.

Denny Williams

★☆☆☆☆

11 months ago

Had an appointment scheduled through my insurance which they had to cancel because they weren’t open that early. I went ahead and rescheduled myself through their website. I understand since it’s out of their control. Now fast forward to my actually appointment. I had my official appointment 8 days ago for an estimate and still haven’t heard back. Called twice now and haven’t heard back. Regardless of whatever the reason will be that they will post for why this happened, you should always follow up with your customers and not leave them waiting.

Alexandra Grace

★★★★☆

a year ago

They were all so nice and the communication was great! They allowed me to drop off my car earlier than my appointment time. They always kept me updated on my car and the timeline of when it would be finished. The only reason I’m not giving 5 stars is because it took almost 3 weeks and when I went to pick it up there was a small flaw but they did fix it when I was there which was nice. Overall good experience, Thank you guys!!