Fix Auto Sun City

Sharon Hennessey

★★★★★

a year ago

Great place with great communication, which is so appreciated. Fix Auto keeps you posted when a part is on order or anything you need. They are also very nice and takes care of everything. Best place we've been to for fixing our car(s). Thank you so much.

Sarah O'Brien

★★★★★

Edited 11 months ago

I had been in an accident and my insurance company gave me the option of choosing an auto repair business or taking their recommendation. I chose the latter who was “Fix Auto Sun City.” This was an excellent choice from the very beginning. After my insurance company notified “Fix Auto Sun City” that I would be bringing in my car for repair, I was called to schedule when to bring my car in which was the next day. Mark and staff were professional and friendly. Mark walked around the car with me and noted the damage and assured me that the repairs would be taken care of. Mark also gave me an estimate when the repairs would be completed, depending on when they received the parts. Mark kept me informed of the progress. What I did not except was royal service. When I learned that my car was ready, I came to Fix Auto Sun City as I had planned to pay my deductible and then return the rental to the rental company and then have the rental company drive me back to pick up my car. What I did not expect was that Mark said, “just leave the key and car here and the rental company will pick up the car". Further, he mentioned that Fix Auto Sun City had an agreement with the car rental company for this service. I said, “Wow.” Mark brought my car to the front of their business, left the car running with the air conditioning on as it was a sweltering day. Another, “Wow.” As I was leaving, Mark said if any car issues arise, bring the car in. I said goodbye and got halfway to my car, and another, “Wow.” I had brought my car in dirty and now it was clean. I went back in and said to Mark, "did you wash my car"? He said "yes and, the inside, as well". I said another “Wow” and “thank you.” The condensed version, he detailed the car inside and out at no expense to me. The tires were clean and glistened in the sun. The car looked hand waxed. The car looked brand new. The leather seats had been leather treated, smooth as silk. The whole outside and inside had been upscale detailed. “Wow.” I cannot praise Mark, staff, and the technicians enough! I highly recommend them! I give them fifty stars!!

Dino Incontro

★★★★★

a year ago

Fix it Auto was a great experience. They were pleasant and very helpful from the beginning. Their service was thorough and quick. Finished product and even detail was impeccable. Their prices were above fair and would highly recommend them to anyone needing auto body repairs.

Nate Young

★★★★★

a year ago

I got rear ended and I found Fix Auto through State Farm and they did a fabulous job with my car. They also went the extra mile and cleaned the inside of my car and offered great customer service through the entire experience.

Vicky Boivin

★★★★★

11 months ago

Fix Auto in Sun City made my 2016 Honda Civic look like it did the day I bought it , nine years ago. I received phone calls keeping me updated, while my car was with them. Everyone I spoke with were professional and kind. They are a FIVE STAR OPERATION. ❤️💜🩷💖

Tina Detault

★★★★★

11 months ago

The best experience we have ever had with a body shop. So pleasant and professional. Work was amazing, they even washed our car. Would recommend them to anyone.

V Downham

★★★★☆

a year ago

Fix Auto provided excellent service and top quality workmanship. My only concern was the length of time to complete repairs, and this is a reflection of how unresponsive my insurance company was and how long it takes for requests to be turned around at the insurance company adjuster level. Phone calls took care of it. I'm delighted to have it back all shiny and sparkling clean.

john schnitker

★★★★★

a year ago

Fix Auto got my car into the shop immediately after the insurance company okayed the repairs. They keep me informed of the status of the repairs. When the fix was completed my auto looked like new and no repair issues were found.

AZDAVE

★★★★★

11 months ago

Excellent experience with fix auto. The entire staff is professional and the service is elite. When you pick up your vehicle you feel like you have just connected a new repair relationship, but a relationship in general as well. They definitely take the stress out of what can be a stressful situation. Highly recommend

Michael Graham

★★★★★

a year ago

I very recently picked up my vehicle after repair at Fix Auto. My first impression was very positive. To me it looks like it just came from the factory. Repairs and paint appear perfect, and it is apparent to me that great attention was paid to small details. When a small piece of trim appeared to them not to fit exactly as it should, they made very sure it was repaired properly before releasing my vehicle to me. A rental vehicle was provided and taken back seamlessly during the repair process. My vehicle was returned in spotlessly clean condition, both inside and out. Pending longer term evaluation, I am very pleased.

Allyson Bright

★★★★★

Edited a year ago

I’ve used Fix Auto twice now. They’re professional, friendly and they do amazing work! They go above and beyond to make sure everything is perfect. UPDATE! I had a scratch and went by to see how much they would charge to buff it out (if they could) and not only could they, they did AND didn’t even charge me. I am so appreciative!

Stephen Carignan

★★★★★

3 years ago

My car got totaled on a Thursday, insurance appraised it at the tow yard, sent it to Fix Auto, and by the next week I had all the documentation wrapped up. Thanks to Michael (and team) my emails were responded to within 15 minutes, calls returned in less than that. They contacted my insurance company on my behalf, sent copies of documentation to all parties, and just let me know the situation was well in hand. While my car is totaled and I won't get to see the repair work, if the method in which they provided estimates is any indication, I would be more than comfortable sending my car there. Subaru certified repairs and everything!

Carolyn Reyes

★★★★☆

2 years ago

I would have put 5 stars but 24 days was a long time. I do understand the Shipping delays some what. The office staff were friendly and helpful. I would recommend Fix Auto.

Jo Grooms

★★★★★

a year ago

Awesome experience. I took my car in for repairs after a fender bender. Staff is friendly and knowledgeable. They got me in quickly and worked with my insurance company. They did an excellent job matching the paint color on my new bumper. Very happy with the results. I would definitely recommend.

Samantha Brown

★★★★★

2 years ago

I had been in an accident which I was not at fault. It caused significant damage to the front and rear of my f250 and the most stressful part of the whole thing was trying to find a shop I could trust. Not only did I need a multitude of parts, but I was going to need extensive box repairs and paint to both ends. I decided on Fix Auto and I’m eternally grateful. Eric overseen my service and he would update me on when the next large steps were being taken, when he would contact the less than useful insurance adjuster we we were stuck with, and was honest and trustworthy ( a rare find in service these days ). The girl at the front desk was very informative and very kind. Even my teenage daughter looked away from her phone upon pickup of the vehicle and commented on how kind hearted everyone working there was. If you are researching shops for your service or damage repair, I HIGHLY RECOMMEND Fix auto.

Lily G

★★★★★

3 years ago

Didn't have the opportunity to get my car fixed here, but the staff was so sweet and so helpful. My car was crashed into, and I had no idea where to start. I found this place and the staff was so helpful and patient with me. I decided not to get my car fixed there because of the way the person who crashed my car handled it, but if for any reason I'm in need, I know where to go.

Dillon Loomis

★★★★★

2 years ago

Fix auto did a great job repairing my truck! The insurance company quoted a fair amount of aftermarket parts which I wasn't super happy about but fix auto was able to push for mostly OEM I had to accept some aftermarket but all in all a great experience! They had the truck finished ahead of schedule I expected 8 days it took 5. They also fully detailed my truck including the undercarriage, wheel wells, and a full interior clean. And I work in construction so they had there work cut out for them. Would definitely recommend them to anyone looking to get their truck or car repaired!