Fleet Farm Auto Service Center brings expert Car Repair solutions to the local community in Cedar Falls, IA, Waterloo. From Tire shop, Brake shop, Wheel alignment service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Cedar Falls, IA appreciate their attention to detail, leading to a consistent 4.4/5 rating from 54 reviewers. By focusing on the specific requirements of the Cedar Falls, IA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Cedar Falls, IA and beyond.
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Quick and professional service and very friendly staff!
Sue Hunter
★★★★★
5 years ago
The absolute cleanest and well stocked gas station quick shop!
Andrew Lagerhausen
★★★★★
5 years ago
Great customer service. Will continue to use them for automotive needs!
Reagan Shonk
★★★★★
a year ago
Always friendly and gets the job done well!
Jill Peters
★★★★★
4 years ago
Peanuts for the Squirrels, great cat towers, and pistachios by the handful. We always enjoy stopping in!
Benjamin Chapman
★★★★★
4 years ago
Always awesome and done right the first time when I take my car here!!! I refuse to take it anywhere else now! Super friendly people and very professional every time!
matt christopher
★☆☆☆☆
2 years ago
Went in to get an implement tire fixed real quick just a tube put in. They don’t have time to do it at all today and the guy in the service area. Just standing there playing on his phone.
Rebecca Chapman
★★★★★
Edited 4 years ago
They did an oil change and inspection, super friendly people and know what they're doing. Honest workers who won't mess with your car which is getting harder to come by in Waterloo/CF area!
Wes w
★☆☆☆☆
4 years ago
Went in there on Sunday around 1:40 pm to get my tire patched and the guys where standing around doing nothing and wouldn't help me out unless I had an appointment. Their next appointment that was coming in was 2 pm. They could had it almost done by the time they showed up but they made excuses and stopped taking to me and start talking to each other like I didn't exist. It was the worst experience ever. I will never ever take my vehicle there again. The rest of the store is awesome but the auto service sucks big time and after bought few things 1 person out of the appointments showed up so the other tech could of fixed it but they rather sit and get paid
Orijit Kar
★★★☆☆
Edited 3 years ago
While it seems the technician’s skill as well as the cost of service was typical of shops in the area, the customer service, communication, and general attitude of the auto service team was very poor. It made enough of a sour impression to motivate me to leave this review. The conclusion of the technician after a very cursory brake and suspension inspection was that I would be better served to go to a full service mechanic shop, and I would recommend the same to others. Although certain import vehicles like mine are nuanced and can be overly complicated, my primary complaint is that there was a lack of communication of what they found during the inspection. Finally, I have an ignition interlock device in my vehicle. Many facilities have technicians experienced in handling these devices. Fleet farm is not among them, and if you have one, expect to remain nearby at all times. Also, the payment system is archaic and does not accept modern contactless payment protocol such as Apple Pay. As there are many other choices in the area for mechanic services that have similar prices, better customer service, and more convenient hours, my recommendation would be for a prospect to consider one of those other shops.
Brad Martin
★★★★★
9 months ago
My wife’s SUV had a small nail in the tire. I discovered the tread was pretty low called the store. Tracy was very knowledgeable and asked questions to determine the right tires and the best deal for my vehicle. He was also able to get me set up for an appointment right away made the entire experience very easily and stress-free. After getting the tires installed the team help me understand how the road hazard service work. Everybody there was very helpful. It’s nice to bring a vehicle to somewhere where you can trust they will take care of you.
Lisa Dauchenbaugh
★★★★★
4 months ago
We brought in tires we wanted put on our truck. Once the truck was up & the guys took a quick look they came in and told us we needed upper ball joints. Had the guys not looked, we wouldn't have known. Thank you to the whole crew at the Cedar Falls, Ia. Fleet Farm! P.s. their prices can't be beaten! ❤️❤️❤️
Rachel Shadle
★★★★★
4 months ago
Have used this Fleet Farm multiple times over the years for routine maintenance on my vehicles and have always had great service. At my last visit, I had trouble getting my truck hood to stay closed. Dana and a team member stayed late to get the issue fixed, in the rain even, so I could get home safely. Amazing customer service.
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