Fleet Farm Auto Service Center

Wanda Lee

★★★★★

3 years ago

Friendly employees and clean store

Kenneth Wenger

★★☆☆☆

3 years ago

did not have time to fix what i needed

Timmy Paulus

★★★★☆

3 years ago

Love this place they have everything

Robert Cretsinger

★★★★★

3 years ago

Great store to find what u need

Joe Pongratz

★★★★★

2 years ago

Quick and professional service and very friendly staff!

Sue Hunter

★★★★★

5 years ago

The absolute cleanest and well stocked gas station quick shop!

Andrew Lagerhausen

★★★★★

5 years ago

Great customer service. Will continue to use them for automotive needs!

Reagan Shonk

★★★★★

a year ago

Always friendly and gets the job done well!

Jill Peters

★★★★★

4 years ago

Peanuts for the Squirrels, great cat towers, and pistachios by the handful. We always enjoy stopping in!

Benjamin Chapman

★★★★★

4 years ago

Always awesome and done right the first time when I take my car here!!! I refuse to take it anywhere else now! Super friendly people and very professional every time!

matt christopher

★☆☆☆☆

2 years ago

Went in to get an implement tire fixed real quick just a tube put in. They don’t have time to do it at all today and the guy in the service area. Just standing there playing on his phone.

Rebecca Chapman

★★★★★

Edited 4 years ago

They did an oil change and inspection, super friendly people and know what they're doing. Honest workers who won't mess with your car which is getting harder to come by in Waterloo/CF area!

Wes w

★☆☆☆☆

4 years ago

Went in there on Sunday around 1:40 pm to get my tire patched and the guys where standing around doing nothing and wouldn't help me out unless I had an appointment. Their next appointment that was coming in was 2 pm. They could had it almost done by the time they showed up but they made excuses and stopped taking to me and start talking to each other like I didn't exist. It was the worst experience ever. I will never ever take my vehicle there again. The rest of the store is awesome but the auto service sucks big time and after bought few things 1 person out of the appointments showed up so the other tech could of fixed it but they rather sit and get paid

Orijit Kar

★★★☆☆

Edited 3 years ago

While it seems the technician’s skill as well as the cost of service was typical of shops in the area, the customer service, communication, and general attitude of the auto service team was very poor. It made enough of a sour impression to motivate me to leave this review. The conclusion of the technician after a very cursory brake and suspension inspection was that I would be better served to go to a full service mechanic shop, and I would recommend the same to others. Although certain import vehicles like mine are nuanced and can be overly complicated, my primary complaint is that there was a lack of communication of what they found during the inspection. Finally, I have an ignition interlock device in my vehicle. Many facilities have technicians experienced in handling these devices. Fleet farm is not among them, and if you have one, expect to remain nearby at all times. Also, the payment system is archaic and does not accept modern contactless payment protocol such as Apple Pay. As there are many other choices in the area for mechanic services that have similar prices, better customer service, and more convenient hours, my recommendation would be for a prospect to consider one of those other shops.

Brad Martin

★★★★★

9 months ago

My wife’s SUV had a small nail in the tire. I discovered the tread was pretty low called the store. Tracy was very knowledgeable and asked questions to determine the right tires and the best deal for my vehicle. He was also able to get me set up for an appointment right away made the entire experience very easily and stress-free. After getting the tires installed the team help me understand how the road hazard service work. Everybody there was very helpful. It’s nice to bring a vehicle to somewhere where you can trust they will take care of you.

Lisa Dauchenbaugh

★★★★★

4 months ago

We brought in tires we wanted put on our truck. Once the truck was up & the guys took a quick look they came in and told us we needed upper ball joints. Had the guys not looked, we wouldn't have known. Thank you to the whole crew at the Cedar Falls, Ia. Fleet Farm! P.s. their prices can't be beaten! ❤️❤️❤️

Rachel Shadle

★★★★★

4 months ago

Have used this Fleet Farm multiple times over the years for routine maintenance on my vehicles and have always had great service. At my last visit, I had trouble getting my truck hood to stay closed. Dana and a team member stayed late to get the issue fixed, in the rain even, so I could get home safely. Amazing customer service.