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About Business
For professional Car Repair care in Spring Hill, FL, Spring Hill, look no further than Ford Spring Hill Service. Their team excels at delivering top-tier results for Auto repair shop, Car accessories store, Car battery store and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 112 pieces of feedback. They have become an integral part of the Spring Hill, FL community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Spring Hill, Ford Spring Hill Service is ready to assist with your next project or repair.
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Google Reviews
Kathy Thornton
★★★★★ Place to go when you have car troubles. Always trusted and staff always friendly. They tell it like it is and don't push for service that's not necessary. Honest also, not just out to make a $$$$$.
Kyle Churchill
★☆☆☆☆ Beware of their service department. They wanted to charge me for a tow that’s actually paid for by the manufacturer as part of the Ford recall program. I had a recall on my vehicle because the driver side door wouldn’t latch shut, making it unsafe to drive. I called the serviced department to see what my options were. The service department told me they could come tow it to the dealership, but I would have to pay for the tow service. So I called Ford Customer Service. They informed me that I don’t actually have to pay for the tow service. In fact, the cost of the tow is covered by the manufacturer as part of the recall program. So this dealer’s service department wanted to charge me for a tow that Ford was going to cover. There’s only two explanations: total incompetence by the service department for not doing a simple lookup on the recall program or an attempt to get paid twice for their tow service. Either way, I strongly suggest you avoid this service department. Take it to the Brooksville dealership instead.
Dave Collins
★★☆☆☆ The service staff are excellent. However, the process is not good. When I called for an appointment, I was told the next available was a week away. I scheduled that, but when I showed up (on time), I was told it would be at least another day before my car would even be looked at. Once someone finally looked at it, the repairs were quick and reasonably priced. However, when someone has an appointment, the vehicle should be looked shortly after it is brought in, not the next day. I understand they are very busy, but they need to add extra staff, a second shift or something. I won't be going back.
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