About Business
Franchi Brothers Auto Body is a leading Car Repair specialist serving the Worcester, MA, Worcester area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.9/5 rating from 524 verified reviews, their reputation precedes them. As a locally-owned business in Worcester, MA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Worcester, MA.
Google Reviews
JoAnne Morawski

★★★★★
a year ago
I’ve been going to Franchi Brothers for many years. Not only do they do a great job, they are always willing to listen and meet specific requests . Whenever I get my car back after they’ve worked on it, it’s nothing but great. Rose at the desk is more than efficient, knowledgeable and always pleasant to speak with. Both Nick and Alex go above and beyond to make sure everything is great. I highly recommend this family owned and operated business, I don’t know of anywhere else you can get great service like this from such nice people.
Joseph Scranton

★★★★★
a year ago
Franchi brothers repainted my hood, roof, and bumper due to issues with the factory paint. They were able to match and blend everything seamlessly. I couldn’t be happier with the work they did.
Aria Garczynski

★★★★★
6 months ago
I highly recommend this place. I had a big dent from someone hitting my car. They fixed it in less than a week, fully cleaned the inside of my car, and were so kind and helpful. I will never go anywhere else, this place was incredible.
omar

★★★★★
7 months ago
Absolutely amazing work! We have taken all our cars to Franchi for years and have referred all our friends. They do very high quality work! If I could give them more than 5 stars I would!
Domenic Mercurio

★★★★★
Edited a year ago
Rose and Nick were very professional, kind and helpful. My car looks wonderful. Very grateful.
Chiem klot

★★★★★
a year ago
I was in a rough situation with an insurance auto accident claim on my Toyota Highlander. I explained my situation with Nick and he helped me out. Nick and the folks at Franchi Brothers are truly good people that help their community with auto damage needs. I’m very great full and thank you Franchi brothers for great job and help.
Hung

★★★★★
a year ago
This is my first franchi brother, I got into an accident on my 2021 Acura tLX, where I was hit from the rear and the rim and the side panels was messed up really bad, you can see the picture from the bottom this look like a brand new car and it only took them about a week to complete the job. I am beyond then happy to see how it came out. They even cleaned my car interior and exterior. I cannot recommend anyone enough if you have any collision damage, please come to franchi brother they will take care of your vehicle!!!.
Nicholas Maruca

★★★★★
6 months ago
Been going and referring this family owned company for 20 years. Never an issue. Got into a pretty bad accident this past June. They fought and fought with Progressive to make sure that everything was not only looking good but also safe to drive as my daughter drives the vehicle. Just picked up the vehicle. They got Progressive to go above and beyond. Looks like new. Great work as always.
Roberto Rabassa

★★★★★
8 months ago
I am truly impressed by my experience with Franchi Brothers Auto Body. It all began with Alex, who assessed my vehicle when I arrived to inquire about repairs following an independent appraisal conducted for the insurance company of the responsible party. Alex was exceptionally thorough and honest regarding the expected turnaround time, and he kindly made an exception for me to drop off my car the following week. Throughout the entire process while my car was in the shop, I worked with Dan. My experience with the company that appraised the damages was less than satisfactory, as they initially undervalued the repair costs and were reluctant to include supplemental repair expenses for the right front running light, which was damaged after the vehicle impact. Dan went above and beyond to liaise with the insurance adjuster and the independent appraisal company. I am extremely grateful for his expertise and the professional manner in which he managed the repairs, as well as his ongoing communication with me via email. I would also like to commend Rose, who kept me updated and informed throughout the repair process. Thanks to the remarkable teamwork at Franchi Brothers, I was able to have my vehicle repaired and restored to its pre-collision condition, which was not my fault. While I hope not to require their services again, I will undoubtedly choose Franchi Brothers for any future auto body needs. I wholeheartedly recommend anyone needing vehicle repairs to heed my advice and utilize Franchi Brothers. Thank you, Alex, Dan, and Rose, for your outstanding service. P.S. My vehicle was returned washed, vacuumed, and buffed. Thank you, Franchi Brothers.
Brenda Gagne

★★★★★
3 weeks ago
Very professional and friendly. 3rd time coming here and trust them completely. This was an insurance claim repair so no cost to me.
Eric Boateng

★★★★★
a year ago
I really like their services. Everything they did for me was excellent. My car looks great after the service given to me. I highly recommend Franchi Brothers to everyone for automobile services.
Aileen Canen

★★★★★
7 months ago
Franchi Bothers has done amazingly good work on my cars for the last 4 years. Each time I have come to them they have done quality work at reasonable prices. My wait time has always been minimal. They are really good and nice people too.
Luis G.

★
☆☆☆☆
a year ago
I had to bring my car to them again after the work was done because they did a bad paintjob and they also left my mercedes with a plug disconnected or something when they took the front bumper off because I had the front collision assistance off alert coming up on the dash. The first time I took the car in, it was just for a scratch in the front, no dents or broken parts and still it took them 8 days to return my car and when I went back to pick it up the car wasn't done. The 2nd time I told the guy I was going to leave the car again from friday to tuesday and when I came to pick it up he said he tought I said wednesday so this ppl don't pay attention to the customers requests, now is wednesday and I'am here to get my car and he tells me they still need to do the calibration on my car to get rid of the light and asked me to wait for an hour until they get it fixed... the pictures will tell you more than anything.
David DiTullio

★★★★★
a year ago
I highly recommend Franchi Brothers auto body repair shop. I brought my car in so for some collision repair insurance work as well as other repairs unrelated. Nick and team made my 10-year-old vehicle look brand new again! In addition to the superb bodywork, they went above and beyond and detailed the interior unbeknown to me. So now my vehicle looks new inside and out! Thanks for the superb work! Dave D
William Reitzell

★★★★★
3 months ago
Brought my Volvo in after collision damage to left rear quarter. They were very efficient in ordering the parts and getting the car in without delay. The work was done within the time they stated and the car came out looking like new. They were a pleasure to deal with and I would highly recommend them for any body work.
Emily Keohan

★★★★★
a month ago
When I damaged my car (a mistake on my part that resulted in a broken mirror, damage to my wheel well, door, and hood) I was embarrassed and unsure of what repairs were necessary. Everyone at Franchi Brothers Auto Body was exceptionally kind, reassuring, clear, reasonable, and efficient in helping me understand the damage and what needed to be done to fix the car. They even detailed the interior before returning the car, it was a great surprised!! I can't recommend them highly enough!
Mofonfolu Fasan

★★★★★
a month ago
This is my second time bringing my car to the Franchi Brothers to fix it. They are very professional; they take good care of your car, wash it, and clean the inside as well. I really appreciate their service. God bless you, and may the Almighty God continue to bless your business.
Kristen Phelps

★★★★★
a month ago
Can't say enough good things about Franchi Brothers! They recently repaired my car after I was hit by a snowplow in my condo complex; they took care of everything with my insurance and made the entire process super easy. They also work very fast; my car was in for just over a week even with the blizzard that happened Sunday into Monday. My car looks brand new, and they even detailed it inside and out! The staff here are great; for women needing car repairs, I would highly recommend Franchi Brothers. The guys working here don't treat you like an idiot or talk down to you just because you're female, and they made sure all my questions were answered. Rose in the office/front desk is also fabulous to work with on scheduling and pickup. Thank you to the entire team for making what could have been a stressful and unpleasant experience into a smooth and easy repair process! I would absolutely take my car here again.
Nancy Rivera

★★★★★
a year ago
I am amazed at how great of service I got from Franchi Bro. We had brought our car in for some denting and scratches on our fender. When we received our vehicle back the car was as if it was brand new. There was absolutely no indication of a car accident left behind. They went above and beyond by also cleaning the inside of my car leaving it meticulous and smelling amazing. I will definitely be recommending them for any auto body repairs and bringing my cats back if I ever need it.
T3 christopher

★★★★★
2 months ago
I recently had my car repaired at Franchi Auto Body, and I couldn't be happier with the experience! The service was exceptional from start to finish. The friendly staff made the entire process easy and stress-free, answering all my questions with patience. The work was completed with perfection, and my car looks as good as new. I highly recommend Franchi Auto Body to anyone in need of auto repairs—they truly go above and beyond for their customers!