Frank's Collision Repair - La Porte

Marie Barajas

★★★★★

4 years ago

Great customer service, did an amazing job replacing my catalytic converter and paint job in a timely manner. My insurance adjuster estimated a month turn around time but they completed in a week!

John Snyder

★★★★★

4 years ago

The staff at Frank’s are knowledgeable friendly and helpful. It’s the best collision facility I’ve ever used. They kept me informed of the repair progress and notified me of changes in the repair plan. In my opinion their work is impeccable.

Noel Laake

★★★★★

a year ago

Great service by all of the staff!! My car looks brand new and was super clean when I picked it up! Very fast service!

Curtis Ford

★★★☆☆

2 years ago

I came by to see about getting some body work done on my Nissan. The staff were very friendly and got me an estimate quickly. Unfortunately their price was more than double what I ended up paying elsewhere.

borlan100

★★★★★

a year ago

These guys are awesome, I got rear ended by some dumbass while I was stopped at a red light, the Frank's guys left my truck looking like new. Very friendly and professional staff, thank you so much guys!

Jay Garza

★★★★★

4 years ago

Very impressed by their work. My truck looked exactly like it did before the wreck, couldn't even tell it was in a wreck. They kept me informed throughout the entire process and were accurate on their times. My truck was in and out in less than a week. I've never had a body shop work so quick.

Scott Oneil

★★★★★

5 years ago

I just picked up my 2019 mustang that someone backed in to and didn’t even leave a note. The damage wasn’t severe but it messed up my car. I’m a perfectionist and insisted that it only be fixed by the dealership. State Farm recommend franks, I refused. My spouse visited them and convinced me to use them. glad I did. My car has returned to perfect condition. The staff was beyond professional and the price was fair. I couldn’t be more satisfied.

Joe Michelle

★★★★★

5 years ago

My daughter got in an accident, nothing too serious but we wanted to get her car fixed fast. These people were beyond courteous. Boy do they do quick work and when they say your car will be ready in a week that’s exactly how long it took. I was weary because they aren’t a highly known body shop but their work speaks for itself. Highly recommend!

glenda palermo

★★★★★

a year ago

I was t-boned on the passenger side of my car and took it to Frank’s Collision on Underwood in La Porte. Eric was assigned to me and kept me updated on the progress during the repair. The final product is wonderful. The paint matches perfectly, the doors close correctly and there are no rattles. I appreciate the end product of my repair.

Modern Klassics

★★★★★

2 years ago

I went to Frank's at my insurances recommendation after my (first) wreck, and i am so glad I did! Your first wreck is super stressful, and I am so happy they took care of me and my truck. My truck was given to me by my grandfather after his death, so not only was it important just for my livelihood, it had insane sentimental value. I expected them to just fix the damage, but they went ahead and cleaned the inside and outside. I heartily recommend them to anyone and everyone!

Cecilia Montelongo

★★★★★

2 years ago

Great location, fast turnaround time. This is my first time, and the staff is amazing at communicating throughout the process! Even with speaking to multiple people, I was told consistent information. They are really nice and genuine. If I have any issues with my vehicle I would absolutely come back to this establishment. THEY'RE AMAZING! (keep in mind there is a back order for parts nationally)

Julia De Luna

★★★★★

a year ago

Customer service here is phenomenal! Ms Amanda on the phone is always so nice and lovely always get greeted so kindly and helped quickly. Mr Alex was my advisor and he would keep me updated with my car and has helped me as much as possible even a year after my claim! This is the place to go, they are honest and don’t try to upsell!

Micaela Susini

★★★★★

3 years ago

The customer service here is amazing! The staff are very accommodating, the work is quick and very good. The staff fixed my car in a few days and the work was extremely good. I highly recommend this place The communication between insurance and car rental was top tier. I was picked up from Frank's and taken right to my rental vehicle, and drop off was the same. This was easier than I ever expected

Blane Johnson

★★★★★

a year ago

Franks Collision did a fantastic job on my 2020 Tundra. My truck was completed in record time and the quality of work provided was outstanding. I would highly recommend Franks Collision.

Blaine Hendrix

★★★★★

5 months ago

Very quick, the time they said they had repaired my car caught me off guard because it was sooner than the estimate. Btw THERES COFFEE IN THE LOBBY ❤️❤️❤️

McKenna Campbell

★★★★★

8 months ago

This is the second time I have had to use Franks for my car. They are exceptional. From the front desk lady to the technician who worked and communicated with me on the progress of my car. I will never use anywhere else. Seamless service provided by them. Thank you!

ANGIE PLUMLEE

★★★★★

4 months ago

Ashley and her team at Frank's have repaired 2 cars for us this year, both have been such an easy process. They kept us informed every step of the way and work with the car rentals to make it a fantastic experience!! Would recommend them to everyone!!!