About Business
Franklin Tire & Auto Inc brings expert Car Repair solutions to the local community in Auburn, AL, Auburn. From Auto repair shop, Auto body shop, Auto bodywork mechanic to complex Car Repair projects, they maintain high standards of service quality. Local residents in Auburn, AL appreciate their attention to detail, leading to a consistent 4.6/5 rating from 238 reviewers. By focusing on the specific requirements of the Auburn, AL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Auburn, AL and beyond.
Google Reviews
Alexander Perez
★
☆☆☆☆
4 months ago
If you are looking for good service, fast work and fair price, I DO NOT recommend Franklin. You are not supposed to charge for the diagnosis when you leave the car so that they can fix it, this workshop will charge you anyway. Terrible service on the counter I also had to adjust the pieces that I left loose on my own in the house. It must have been a good job after paying more than 1000.
Patrick Baeder
★
☆☆☆☆
4 months ago
I used to get my car serviced at Franklin religiously. However, the last time I used them, I had them stop what they were doing because I found out that the Toyota dealer would do the same service for about $1000 less. I asked that they stopped doing what they were doing and had my car towed to the Toyota dealer. After the car arrived at Toyota, I noticed where someone took a screwdriver to my car door and scratched it all up. I can't prove any of this but... I know. I spoke to David Franklin about it and he didn't do anything about it. If you want your car well taken care of, avoid Franklin.
Jason J Biggs
★★★★★
4 months ago
There you go again, taking care of me and smiling when doing so! Thank you very much for taking care of my other student when we live far away! We sing your praises to all of our friends.
Ideal Race
★★★★★
a year ago
Will and the team at Franklin have been excellent. I get all of my tire services, alignments, and heavy duty suspension work done here and they’re always easy to work with and do great work. I recommend all my friends and family to go here as they do good work. I recently drove to Oregon and back with my truck and trailer. I had Franklin check the truck before I left and they found and replaced the worn pitman & Idler arms. I’ve been a customer of Franklin tire for probably 12 years now - and will continue to support their business. Thank you Franklin Tire.
T Potts
★★★★★
6 months ago
Quick responce to insurance claim. Took a few weeks to get parts but once they did, my vehicle was ready a day early. Work done was excellent 👌. Cannot tell difference in one side to the other. 2 thumbs up here 👍 👍
Yang Yang
★
☆☆☆☆
6 months ago
Ridiculous. I could rate zero if the system allows. I knew I need to replace fuel level sensor. Went in, told me I need pay over $1000 for labor only. I declined the repair, but they still charged $144 for diagnosis. FYI, I found another place only charged less then $500 for everything. Will not go to here forever!
Christopher Kuharski
★★★★★
2 months ago
Kyle was super helpful in figuring out and telling me how I should get my vehicle fixxed.
Matthew Huddleston
★★★★★
a month ago
Great guys. Brought my vehicle in twice and they look at it quick.
Lucas Luster
★
☆☆☆☆
9 months ago
I called to price getting two of my tires replaced. The man that answered the phone gave me the price of the tire that they had but was not at all friendly when I tried to ask questions about my options. Then, when I told him that I was looking to find what tires were available and at what prices, he hung up on me mid sentence. I have no clue what quality their services are, but a business that isn’t interested in treating their customers like they want them there is not one that I am interested in shopping at.
Cali LeBlanc
★★★★★
a year ago
Franklin Tire is a GOD SEND! We were coming from Louisiana, heading to North Carolina, hauling supplies to the victims of Hurricane Helene. My husband realized that he had 2 tires with eggs in them, and it was not safe for us to continue as is. We called multiple places, and stumbled upon Franklin. They immediately told us they had the tires we needed (we went ahead and replaced all 4), and got an alignment. They had us back on the road in 2 hours flat. They were awesome to work with, and fixed us up and got us back on the road. Customer service was top notch - super friendly people! We are so appreciative of them, and recommend them to EVERYONE!! ♥️
Gary Snell
★★★★★
a year ago
I ran over a step ladder in the road this morning. It was wedged under the front end and was dragging under the car. I was close to Franklin’s so drove over there. Arrived before open so left it by a garage door and filled out form and dropped keys in the drop box. Shortly after they opened I received a call to pick the car back up. No Charge!! Didn’t expect this great service. Recommend Franklin!!
Todd Thuss
★★★★★
a year ago
We've used Franklin tire several times now. Our daughter is a student at Auburn and has had a couple breakdowns with her vehicle and Franklin tire has been a lifesaver. They do excellent quality work and are professionals. They went above and beyond on our last visit, replacing a part for free when it was just out of warranty.. I trust these guys and highly recommend them.
nottoostabby
★★★★★
7 months ago
Extremely helpful and fast, communicated with me several times throughout the service to keep me updated. Very fair prices, no upselling, no BS. I'll be back for sure.
Steven Rider
★★★★★
a year ago
Just wanted to give a shout out to Franklin Auto once again for a job well done with the body repair of my daughters SUV. David worked with us to get it completed in a timely manner and the body repair tech/mechanic did a great job-looks like it just came off the lot! We've been taking our vehicles to Franklin for 25+ years because of the great service they offer. Thanks again!!!!!
Julia Godfrey
★★★★★
2 years ago
Our family was in town for an event & had an unexpected vehicle emergency and this great company & staff took such great care of us!! They were accurate, fast, & extremely fair on pricing. We are thankful for all you did to help us!!
Aiden Whieldon
★★★★★
a year ago
Got recommended here by a previous employee, so that counts for something. They inspected my car and made sure it was safe to drive and charged me nothing. Seems like they have good people working here.
Ashley M.
★★★★★
5 years ago
Very nice and professional! They found some other repairs that needed to be made but did not make the repairs without my consent or push me to get anything extra done. I will be bringing my car back next week to get those extras repairs made! This is the second time they have worked on my car and it was a tire replacement. The first time they did some body work after I was rear ended, they do excellent body work too! 10/10 would recommend!
Mattison Smalley
★★★★★
a year ago
Brayden at Franklin Tire & Auto has been so helpful! He towed my brothers truck after an accident and then spent so much time helping me get all the information and photos/videos needed to give the insurance. He went above and beyond to help me (who was clueless!). Thank you Brayden!
Shelley Tufts
★★★★★
7 months ago
Always good. Quick service. Informative prior to doing work. Good pricing.
Prince Salem
★★★★★
6 years ago
I had an issue with my vehicle that needed to be taken care of right away. Franklin Tire & Auto did an outstanding job meeting my cars needs. Extremely knowledgeable team, family friendly atmosphere, office/waiting room always clean. Would never go anywhere else! Thank you so much for everything you do! I would highly recommend!
