About Business
Residents of Newport News, VA, Newport News have long trusted Fraser's Automotive for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 154 reviews. Throughout Newport News, and particularly in Newport News, VA, Fraser's Automotive is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Fraser's Automotive for any Car Repair inquiries or to schedule a visit to their Newport News, VA facility.
Google Reviews
Dustin McGee

★★★★★
a year ago
Nathan and team did a great job working on my wife’s Volkswagen Tiguan. We had an issue with the engine light coming on for a very strange code. The team exhausted every possible effort to discover the issue. Yall support local businesses! Will certainly come back!
Ashley Meredith

★★★★★
3 years ago
As a female, it’s difficult to find someone you trust to not overcharge simply because they can. I called around for quotes for a sensor issue and everyone wanted in the neighborhood of $150 just to diagnose. Fraser’s had me drop it off, figured it out, fixed it and didn’t overcharge. Everyone I’ve spoken too is respectful and understanding. This is refreshing as I fully expected to cry hearing the cost. I ended up having them do my rear brakes since they already have it and they’re due. 10/10! I’ve found a new mechanic.
Mike Barnes

★★★★★
Edited a year ago
Took my wife’s 03 Jeep in for brake issues. Nate diagnosed the issues, provide a quote and completed the job. Professional and quick service. I will continue to take my vehicles to Frasers
Kristen & Andrew Falk

★★★★★
2 years ago
We recently went to Fraser’s automotive for the first time and we were extremely impressed! Nate fixed the problem quickly, efficiently, and economically!! He was knowledgeable and answered all our questions with patience and professionalism! We definitely will be back!
C S

★★★★★
7 years ago
Nate, Mike and the team provide great service. Just had work done, they did a good job. I'm a loyal customer for 5 years, they know my car inside and out. I'm pleased with all my repairs and the rates are great. I highly recommend.
K T

★★★★★
Edited 3 years ago
Nate was awesome accommodating us and fitting us in his busy schedule! Great honest shop! 5/2/22 Edit to add- Took a different car into him, Saved me 1000 bucks Hall Hyundai would have charged me for no reason. I will never take my car any where else. Thanks for the great work guys!
Krystal

★★★★★
2 years ago
This place was awesome. They have fixed my truck twice now. They are super fast and efficient. They have fair pricing and super friendly and knowledgeable. I highly recommend them to anyone who wants to get the job done and done right
DVD Daddy

★★★★★
5 years ago
This was our first experience using Fraser's for car repairs. I am impressed with their professional yet personable service. They were courteous and explained the repairs I needed in detail. Fair pricing and quality workmanship. They have a great reputation for a reason. I'll be back whenever we need repairs or maintenance. A+
CoCo Garrison

★★★★★
4 years ago
My starter and power steering pump went bad, among many other issues. Fraser's automotive diagnosed my car with many more issues that needed to be fixed, but they were honest with me about what I needed to absolutely get fixed to get the car on the road again. I chose to fix the immediate issues and they fixed it within 24 hours. Automotive repair is not cheap, but I feel like they were fairly priced. After fixing the immediate issues, the owner I believe, emailed me estimates for everything else that needed to be repaired. Highly recommend as they are timely and friendly and fair priced. Will recommend to anyone in our area!
America Ortiz

★★★★★
a year ago
Mr. Nathan did an awesome job of explaining everything relating to our repairs. They also made our day by fixing our vehicle for HALF the price the dealership was quoting us (and it was a lot). Great experience, we will definitely be back in the future. Thanks!
Matt Crawford

★★★★★
a year ago
Reliable and honest. Needed new tires and oil change. Was quick with service. Let me know of other problems but did not pressure me to fix them now just to make money. Will be back when budget allows to replace. Prices very competitive compared to other shop.
Curtis W Dailey

★★★★★
a year ago
Fraser’s Automotive did amazing job getting tires for my Tesla Y at a much better price than the big box stores. When I picked up my Tesla, I dropped off another car for an oil change and tire rotation and once again it was much more reasonable than big national chains. Nate’s team does an amazing job at Fraser Automotive. They are the best.
Elizabeth Garner

★★★★★
Edited a year ago
I recently had the pleasure of visiting Fraisers Automotive for some much-needed car repairs, and I can confidently say that my experience was nothing short of excellent. From the moment I walked through the door, the staff was friendly and welcoming, making me feel valued as a customer. The technicians were knowledgeable and took the time to thoroughly assess my vehicle. They explained the issues clearly and provided me with a detailed estimate before proceeding with any work. I appreciated their transparency and honesty throughout the process. The quality of the repairs was outstanding, and I was impressed with the quick turnaround time. My car runs like new again! Additionally, the facility was clean and well-organized, which further instilled confidence in their services. Overall, I highly recommend Fraisers Automotive for anyone in need of reliable and efficient car repair. Their dedication to customer satisfaction and high-quality work truly sets them apart from the rest!
Christina Bair

★★★★★
a year ago
Fraser’s Automotive has been so good to me. I live in Texas- my best friend 2 miles away from his shop had a flat with a bent rim. I was able to call him and he got her fixed up at a decent price in no time. Didn’t even think it was weird I called from Texas! I’ll forever be grateful for Fraser’s! My friend now has a forever mechanic she can trust ❤️
Uncle Phil

★★★★★
a year ago
Great Customer Service Great Recommendations Great Price Great Service Great Time The 5 Greats, What more could you ask for? This shop is amazing. Fair pricing, got my car done in less than 50m (other commercial shops told me 1h 30 - 2 hrs) for 25% less (comm shops quoted 450-560) I only paid 390 (for 2 rotors and brake pads) including taxes and labor. These guys are completely amazing and do their job well. 10/10 will be here again.
Matt Armstrong

★
☆☆☆☆
5 months ago
I dropped my car off because the check engine light was on and they totalled it driving it around. I never got my car back. It was the same time as I was finishing my enlistment and moving. It put me in a very tough spot.
Rusty Wilson

★★★★★
Edited 9 years ago
Mike and his crew have been taking care of my cars for years. I always get a fair price for their labor. Never have any complaints and I promise they will not gouge you. Like some of those box auto repair shops...Thanks Mike..
Wendy Lincoln

★
☆☆☆☆
a year ago
I’m shocked to see all these reviews. I had the most horrible experience with Nate. His father, Mike, was great. One of the best. My Cadillac was running rough. Took it to Nate and he said he would fix it. He asked me if I could pay upfront. Knowing Mike and it was Christmas time so I figured Nate needed the money, why would he ask? So I went ahead and gave him, $2,000. Four days later he said it was ready but still a few things he wanted to check. Two days after than, he said I needed an engine. My car caught on fire and was a total mess. Dead battery $350 later. Which he would not guarantee. When finally got my car back it was destroyed. I had a very well known, extremely experienced mechanic evaluate my car. Thanks to this nightmare. I have to sell my car for parts. I have pictures to prove it. He was as obnoxious and rude at the end. The nightmare goes on and on. I WILL NEVER recommend Nate.
Jonathan

★★★★★
11 months ago
Fraser's Auto was easy to work with. Had a tow company deliver my car and sort out the details while I was still at work. Nick sent me photos of the damaged struts. Able to pay for the parts first, then pay for labor was complete. He kept me well informed that I did not worry. I will certainly be coming back if there is more work to be done.
Joel Casillas

★★★★★
4 months ago
Mr. Fraser gave me incredible customer service. He was fast, very knowledgeable, and made the whole process smooth and easy. Highly recommend!