About Business
Friendly Auto Care brings expert Car Repair solutions to the local community in San Jose, CA, Santa Clara. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in San Jose, CA appreciate their attention to detail, leading to a consistent 4.6/5 rating from 89 reviewers. By focusing on the specific requirements of the San Jose, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across San Jose, CA and beyond.
Google Reviews
Audrey Cheng
★★★★★
a month ago
My connection with Friendly Auto Care actually started with my previous car. The former owner had been bringing the car here for years. After I took over the car, it developed an issue and another shop gave me an extremely high estimate. I reached out to the previous owner, and that’s how I found Friendly Auto Care. Since then, they have been taking care of that car and every car our family owns. We’ve trusted them with all our vehicles for over ten years. Austin, the owner, is incredibly kind and friendly, and the entire team is professional and welcoming. They always give honest advice and their pricing is very reasonable. Whenever a repair requires a larger expense, they always call to explain and confirm before moving forward — which we truly appreciate. We are very satisfied customers and highly recommend Friendly Auto Care. They are trustworthy, sincere, and absolutely our first choice for auto service.
Joe Chen
★★★★★
3 weeks ago
I've known the owner Austin since high school days and he is one of the most trust-worthy folks I've known. Always take my cars to his shop if I need work done, would recommend to anyone.
Yao Zhang
★★★★★
a month ago
I moved from wheels works to here for oil change. Austin’s shop is very busy, probably due to closer of wheel works. He helps as much as he can to squeeze me into the weekend. Good experience overall. Recommended.
xu jia
★★★★★
a year ago
A fantastic car repair experience! 以后这就是我的本命维修店啦✌️ The damaged side mirror was quickly replaced with a brand-new original part. The owner is highly responsible and experienced. When I encountered an issue where CarPlay would suddenly stop playing music, he even helped me find the official service documentation, guided me on what system update to request from the dealer. 💯
Tara Gill
★★★★★
4 months ago
Honest, great price, extremely competent, they worked rapidly, one of the lights was stubborn but didn't give up, ultimately fixed it. I have an older Lexus SUV.
King Tam
★★★★★
a year ago
I had a great experience at this auto shop! My Hyundai Sonata's engine light came on, so I planned to replace the thermostat and temperature sensor. I bought the parts, got a quote from Austin on Saturday, and dropped off the car on Tuesday. I picked it up the same day, and Austin told me the temperature sensor didn't need replacing, so they adjusted the labor cost and charged me less. The engine light is now off. Very honest and competent. Highly recommended!
Hock-Lu Tan
★★★★★
2 years ago
Great job with reasonable prices! Have my car lower arm bars replaced. Austin is super nice and straightforward with the quotation. Note, this is a busy place so just leave a message and they will return your call.
Ti-Shen Chueh
★★★★★
2 years ago
Recently have my Porsche fixed included tire change here with Austin. He is very friendly and explained all the details and the parts that were changed. The price is reasonable and he can speak Chinese. Thanks a lot for his help so I can get my car back in such a good condition.
Roy Cheng
★★★★★
2 years ago
Friendly Auto Care is a great place to go for car service. They solve car problem include mechanical or body issue. Owner Austin is professional and passionate, has great knowledges of car. It gives me peace of mind when I recommend my friends to him. Recommended and 5 stars
valerie
★
☆☆☆☆
4 years ago
Please be aware!!! Don't trust these fake online reviews. I left my car for coolant repair. Cost me $1000 and got it back with some crazy squeaking sound. Turns out they broke my radiator. Austin and his workers speak broken English, but can only bully me using foul language and refused to look into the problem. They started behaving after I decided to call the police. After this bad experience, I will take my car to another honest auto shop for further investigation. This is the worst auto shop I've ever experienced. Terrifying and worst service. Would give 0 reviews if I could.
Sean Moon
★★★★★
a year ago
Austin is very kind and responsible. With radiator replacement, he replaced a corner light bulb without charging anything. Thank you so much!!
Shruti Daga
★★★★★
a year ago
I had a ring stuck in my passenger seat for a long time and was unable to take it out!! Friendly auto care helped me get the ring out and were extremely helpful.. they did not charge me anything for their service! Thank you so much!
Yuan Yang
★★★★★
9 years ago
Austin is awesome! He treats his customers very well. Recently I ran over a rock and broke the oil pan. I took my CRV to the dealer and they were trying to charge my $3800 for fixing it and $159 for the diagnosis ( basically they just ramped up the car and looked at it for 10 min). I towed my car to Friendly Auto Care. Austin gave me a free diagnosis and ordered a new oil pan from Honda. It costed me $700 to fix everything. Austin also offered me free diagnosis if I found or felt oil leaking. Overall I highly recommend this place.
Julia M
★★★★★
4 years ago
I've often come here for routine oil changes, they're quick and friendly (hence the name lol). Recently came in for an AC repair that 2 other shops in SoCal couldn't figure out. Austin and Dylan were able to figure it out in no time with v reasonable pricing. It turned out to be a tricky electrical issue, with a part that was difficult to find w my car. They worked w me to locate and replace the needed part and was a smooth process. highly recommend!! They're often busy btw so you may need to check in if you have a repair.
Ken Karimi
★★★★★
2 years ago
Went here upon recommendation from a friend about my mini Cooper's recent oil change in another shop. The other shop used an incorrect oil plug gasket, hence oil leakage from the drain plug. They were prompt, knowledgeable and professional in correcting the situation.
Jason K
★★★★★
7 years ago
I have pleasant experience with them. The mechanic I met seems quite sincere in helping me out and easily done a diagnostic without much financial fanfare. The thing I hate the most about car mechanic is I fear they are always trying to cheat me. I don't get that sense with them. Their crassness actually make things more real. I'll try to return to them with my Mercedes Benz in the future - oil change, and etc. Surprisingly, I trust them more than the other slick shops around. Thank you. Please stay honest, we need car mechanics in this world whom we can trust!
Nadine K
★★★★★
6 years ago
Amazing service, reasonable prices, and a very honest staff. I always take my cars here, and recommend them strongly. They'll be honest about what needs to be fixed now, and what can wait.
Louis Lee
★★★★★
Edited 8 years ago
Number one autoshop in the area :) friendly staffs and fast service! Great price for a quality repair ! review update: went back again for a maintenance, you can definitely tell the obvious popular demand for their service compared to the rest of the other shops. I look forward to see their business expansion! Thanks again guys
Blue R
★★★★★
2 years ago
My car was damaged by a coworker in our company parking lot and I was looking around for quote to repair it. The dealer gave a quote of $750, which is way higher than my expectation. This body shop is close by and we just came to give it a try. The owner charged us $150 to fix it and it was done by the end of day.
Khairul Zainal
★★★★★
4 years ago
Austin and his crew were great. Came in for transmission fluid and transfer case fluid replacement. Done quick and reasonable. Very friendly group of guys.
