About Business
Gales Auto Repair is a leading Car Repair specialist serving the Saginaw, MI, Saginaw area. They provide a wide variety of solutions, including Auto repair shop, Auto air conditioning service, Auto electrical service, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 225 verified reviews, their reputation precedes them. As a locally-owned business in Saginaw, MI, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Saginaw, MI.
Google Reviews
Tiara Graham
★★★★★
3 weeks ago
My fiance took his car to a shop to have the water pump replaced, the shop that fixed his car did more damage and could not get the car to start. We then towed our car to Gales on Dixie and was able to get a diagnoses rather quickly and they assisted us on how to go about the repair. They repaired the car very fast, we needed a new motor and I believe a timing chain. We worked with Ben who was really great to us! I am overly satisfied with their customer service and expertise. The car was purchased from Gales auto a few years ago. (I told my fiancé that this was the best place to have repairs done but he did not believe me, which led us to all of these additional problems. I’m sure he is aware now that they are in fact, the best of the best)! Don’t be like him, make the right choice the first time, it may cost you more in the end! Thank you Gales for showing us how you take care of your customers! I would recommend them to anyone who needs a repair, big or small!
Dean Campbell
★★★★★
2 months ago
My wife and I were headed up to our cottage in Gladwin from Waterford and stopped off at the Love’s Travel stop in Bridgeport. After gassing up, my wife noticed that a tire light was on and we saw that her right rear had 19 pounds and was falling! We went to the truck repair area at Lowes and they highly recommended Gales Auto Repair, just a couple miles west. We pulled into Gale‘s on Dixie Highway and saw that they were pretty busy… We had quite the predicament and I went up and spoke to Ben, who was awesome! He said they’re extremely busy but he would see what he could do in about 10 or 15 minutes. Joe came out and said they could get us in and took the car around back. He also, was excellent! My wife and I were waiting in their very comfortable lounge when Tim came out and told us that they were able to fix it and we were all set! These guys were awesome and took the time to get us in, with no appointment, and during a very busy afternoon! I’m a retired financial advisor of 36 years with offices throughout Michigan. I also just retired as the longest standing board member of the Michigan Better Business Bureau at 26 years. I would recommend Ben, Joe and Tim at Gale‘s Auto Repair in Saginaw to anyone I know and I would personally rate the service we received a big A+!
STEVEN RODRIGUEZ
★★★★★
5 months ago
These guys were great. They worked with us on getting my sons (self built 93 gmc k1500) on the road. They were willing to tell us everything it needed and when we got to things we couldn’t figure out, we took it back and they got it done for us. Communication was great, all the guys were really helpful.
Lori Payne
★★★★★
a month ago
Appreciated great & friendly service! At oil change appt., courteously explained items & priority 'to do next' & costs. I asked & they did new battery right away due to frigid temps. Waiting lobby is comfy too.
Belle Miller
★★★★★
3 months ago
My go to place for car maintenance! My family and I have our vehicles served here regularly the past 5+ years. Honest work and great communication! They always treat me great and don't talk down on me simply because I'm a woman, which is very important to me; as I know it can be daunting as a woman when looking into trustworthy places to have their car repaired. I usually deal with Joe, Jason, or Ben at the counter and they are all awesome! I always recommend them to friends and family.
Scott VanWormer
★★★★★
5 months ago
Took my 2007 Impala into Gales on 9/23/25. Very satisfied with the professionalism and thoroughness of the Gales team in servicing my vehicle and noting other areas of concern that may need to be addressed in the future. Would highly recommend them for all of your automotive service and repair needs. Additional shout out to Ben!
Julie Backstrom
★★★★★
3 months ago
This place is the absolute best! Joe runs a well oiled machine at the Dixie location and I am always greeted with friendly and professional staff. I 100% feel confident in bringing my car here from an oil change to any major repair I may need. Ladies, you can absolutely trust this staff and that they will never charge you or pressure you into repairs not needed. Their prices are more than fair and I will never bring my car anywhere else because you can't put a price tag on your peace of mind and your families safety behind the wheel. Thank you, Joe and staff at the Dixie location!
John Jones
★★★★★
a month ago
Absolutely hands down amazing group of people to work with. I had my 2015 Chevrolet 1500 Silverado repaired at an affordable price and it was done right. I drive a tow truck for work and I always try and recommend Gales Auto Repair to my customers.
Christy Phelps
★★★★★
Edited a month ago
These are theeeee most kindest and wonderful mechanics I have ever had to deal with! I have ALWAYS had a car that always has problems. And I'm 50 years old. I have never had a more honest mechanic in my life. I love how they EXPLAIN to you what is going on with your car so you can better understand what the issues are and for just an oil change or regular maintenance checkups they can find problems before they become a REAL problem and leave you stranded. I love that! I hate that my car has problems but I love how they have early detection of alot of things. GREAT PLACE TO HAVE CAR WORK DONE HANDS DOWN!!!! Also, if you qualify they have a payment plan that can and has been very helpful for me with free loaner cars. I love this company. Absolutely a 🌟🌟🌟🌟🌟 place of business!!
Grace janet garcia
★★★★★
5 months ago
This place is OUTSTANDING!! I needed a new transmission and they had it ordered and put in within a week! So helpful and understanding and patient. Cameron was amazing as well. He kept me updated and was very nice. 100% recommend and 100% will go back for any other work!
Tyler Bryant
★★★★
☆
2 months ago
My Gales experience was good. Very nice people and true professionals of what they do. Thought I was going to lose my car do to engine problems but they brought her back to life for me ☺️I'm a satisfied customer.
C. G.
★★★★★
3 months ago
Really appreciate Gales Bridgeport Staff and customer service! Highly recommend! Thank you to Ben and Gales Team for there hard work, sharing knowledge of vehicle issues, consistent communication, and loyal honesty! Again, highly recommend to anyone looking for vehicle repairs and services!
Timothy Spann
★★★★★
2 months ago
Gale's is our "go to" auto repair facility for my daughter. We have done multiple repairs with them and each time they are professional, courteous and complete the work as promised with amazing follow up... and all at a very reasonable price! It is especially useful to have trust in the shop, as my wife and I live down in Florida, while my daughter still resides in Michigan. This normally might be a case where a company can take advantage of her, but Gale's never does. They keep everyone in the loop at all times and will even go above and beyond with some of our past "requests" to help facilitate drop off and pick up outside of business hours, along with working with myself for payment so that our kid can simply pick up the vehicle once complete. Gale's is top notch and will continue to be where I send my daughter (and other friends/family that still reside in that area) for any automotive needs. Check them out... I guarantee you won't be sorry!
Audio Elitist
★★★★★
6 months ago
I was really impressed with Gales. I had a cooling issue with my car they fixed. They were able to considerably bring the cost of the repair down. Unlike so many automotive repair shops you find these days, there was no up-selling, or trying to push unnecessary repairs. Just straight, honest work to fix the problem I brought the car in for. I waited to write a review, because with so many repair shops, when you have a car fixed, they'll put a bandage on the problem, only for you to have the problem resurface a short while later because it wasn't fixed properly. This isn't the case with Gales. After about 60 days, I can say the work they did was done well, and what they fixed has stayed fixed because they did a good job to begin with, customer satisfaction in mind. In today's world, it's rare to find such a great team of mechanics and a repair shop built around integrity and customer satisfaction. I'm thankful for Gales.
Darby Settles
★★★★★
4 months ago
My rear end went out on my 2003 Jeep Wrangler right before getting on the freeway in Saginaw. Had to get it towed. Fortunately Gales Auto Repair was right down the street from my location. Really good, friendly and professional service at a fair price. Also, emailed me a comprehensive bumper to bumper diagnostic report. I would recommend them as a benchmark facility for independent auto repair shops.
Chris Pickelmann
★★★★★
a month ago
The team at Gales took great care of us while replacing the fuel pump on our VW Passat. Recommend them to anyone.
Julie Diaz
★★★★★
3 months ago
Used their services several times - more than one vehicle. Excellent work. Honest, trusted, Accommodating. Wouldn't go anywhere else. working with Ben always a good experience
Darlene LaPointe
★★★★★
2 months ago
Took my newly purchase vehicle for an oil change and their awesome inspection. They found my tires in bad condition and probably saved me from a blow out and possible damage to my vehicle and self. Only place I take my vehicles for repair work.
Bee Ave
★★★★★
6 months ago
This is the ONLY place that our entire family takes our vehicles to, whether we have old or new cars, Gales handles them all!! Their honesty, integrity, and knowledge are unmatched!! In a world of businesses that don't care about you, Gales is THE EXAMPLE of GREAT BUSINESS!!! These people actually care about you and your vehicle!
Jeff Stevens
★★★★★
5 months ago
Needed work done to my car didn't know where to go. People I work with recommended this place. My car was fixed the staff at the repair shop was very friendly and knowledgeable about my car and the work it needed. It's nice to know I found a local repair that does quality work and doesn't rip people off
