About Business
For professional Car Repair care in Cleveland, OH, Cleveland, look no further than Gene's Marathon. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.9/5 rating based on 79 pieces of feedback. They have become an integral part of the Cleveland, OH community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Cleveland, Gene's Marathon is ready to assist with your next project or repair.
Google Reviews
Kerry Kamalay
★★★★★
a year ago
My daughter began having her car serviced by Mark a few years ago. His quality of service and attention to detail has been excellent. Being a concerned Mom of a single young woman with very little knowledge of automobiles (who also lives two hours sway) l am so grateful. I had encouraged my daughter to find an independent mechanic to build a relationship with for car care. Genes has been convenient, honest and dependable with very fair pricing. If l could give 10 stars, l would do so without hesitation.
Jas Schuster
★★★★★
2 weeks ago
Simply the best - fairness, attititude, turnaround, skill, etc. Mark is second to none.
Jacob Mason
★★★★★
a year ago
I will never go to a different mechanic. Not only did Gene do excellent work, he was very straight forward, and he saved me thousands over what the dealership wanted to charge. Not to mention the historic building his business is in is incredibly cool
Aria Wanek
★★★★★
a year ago
Super helpful local shop and very friendly owner! They did a pretty significant repair for a very fair price and got my car back to me quickly. Definitely will be back for future needs.
Lauren Yoho
★★★★★
2 years ago
Mark is the most honest and reasonably priced mechanic I have ever been to. When I brought my car in, he listed all of the repairs in order of importance and cost and helped me understand what was a priority for safety and overall longevity of my car. My car is now running like new and I couldn’t be happier with my experience!
Thomas Smith
★★★★★
a year ago
I took my car here and I am blown away by how amazing his service was, he found the problem. He fixed the problem and he was incredibly honest and upfront the whole time, would highly recommend to all of my friends and family
Lu Li
★★★★★
5 years ago
We have been taking our old Honda to Gene's Marathon for 4 years. He is really the best and I feel so lucky to have found Mark as our mechanic. He's thorough and timely. His prices are always fair. Every time we needed something changed, he would give the option of purchasing a new part, or using a recycled part. I've always gone with the cheaper version and we never had any recurrent problems. There was also a small accident that required extensive repairs. Mark wrote down all of the repairs needed and even numbered them in the order of importance so we can decide our priorities. Our car has 200,000+ miles and still running smoothly. Thank you to everyone at Gene's Marathon!
Abigail Tsai
★★★★★
2 years ago
Mark is a kind, honest, and reliable mechanic. He gave me a big discount when I brought my car over to fix its catalytic converter after hearing the story (the previous mechanic overcharged and did a shoddy job) and even offered to give me a ride back while it was getting fixed! He is the best car mechanic I’ve met. If you’re deciding between this shop or other shops in the area, hands down choose this one.
tara smith
★★★★★
8 months ago
Amazing perfect beautiful classic gets the job done short and sweet gorgeous experience. Serviced my ‘06 Honda element
Craig Clark
★★★★★
3 years ago
Mark is truly and clearly the best mechanic that you will ever work with. He is straightforward, reliable, and honest to the core. He has performed miracles on my car and gone above and beyond every time I have worked with him. He does not overcharge (in the slightest) and wants to only fix what needs to be fixed. When I move away from Cleveland, I will have to have my car shipped to him!
Shannon Richey
★★★★
☆
4 years ago
I didn't really have "service" performed here but I went in with questions about my check engine light on a used pickup I'd bought. One of the fellas that worked there gave me a bit of advice on getting a good e-check. It worked like a charm! Free, accurate advice? Wow. A lot of places might have hooked me up to a diagnostic and said there were 3 things that needed fixed for $$$ each. I can say that I was really impressed with the integrity this business showed. They are very close to my residence, so for sure they will be my go-to service place when the old pickup I bought does need to see the doctor!
Will Markey
★★★★★
Edited 5 years ago
Reliable, honest, and cost effective. Besides necessary repairs, Mark will give straight forward repair recommendations in order of importance (to you). Always fair pricing, and he never pushes anything unnecessarily. Definitely my go to for Auto repairs! Edit; 4/15/20 Gene's is undoubtedly to best auto shop around. You will not find better mechanics, or people, anywhere else. Mark treats you like family. Always available, reliable, kind, honest, and fair. Mark for President 2020!
Micah Taylor
★★★★
☆
4 years ago
I was referred to this mechanic by a friend. While the building is unorthodox, the work was great. After getting a second opinion here I saved $1,600. Conrad did not have the part for my vehicle and he had it in stock and installed it the same day. I have found my new mechanic.
Foluso Alli
★★★★★
4 years ago
Came in with battery issues. Gene was very upfront that it was a simple case of just tightening the bolts on top. He didn't charge me at all. I appreciate this type of honesty. Would recommend him to someone else, as he was also recommended to me for his reliability and honesty.
Saba Valadkhan
★★★★★
12 years ago
We took one of our cars there, and they did a great job repairing it. They asked for a very fair fee for their service. We were very happy. We took our other car there since the check engine light was on. They fixed it and didn't charge us anything, saying that it was easy to fix so there is no charge. I was very impressed with their honesty and decency.
Tiffany
★★★★★
7 years ago
The BEST! Wish I could give 10 stars! I was from out of town. They could have taken me for a fool, even though I know a little about cars, instead, they were fast, honest and hard-working! Fixed my problem, along with several smaller problems, didn't realize my headlight had gone out on the trip in to Cleveland. They charged a fair rate and sent me on my way. Told me about a second issue that I could fix when I got back to my hometown. Mark was great! Thanks guys! Thanks to you, I am home safe! Nearly 200 miles away!!! ^_^
Ren Kris
★★★★★
Edited 4 years ago
I would reccomend this place without a second thought! The lead mechanic is so experienced and friendly. He talks to the point and he explains the matters in a clear manner which is a good thing. The first time I visited here, it was winter and I am new to snow covered roads and the lead Mechanic (I believe his name is Mark, please forgive me if I am wrong 🙂) even gave me great tips and a kind of crash course on how to drive on snow and how to get practice on snow! As long as I live in Cleveland Heights, he will be my primary mechanic! Edit: Availing their services for 3 years now and it's getting better!
Claudia Weissman
★★★★★
10 years ago
We have been using Gene's Marathon for over 20 year, very happy with the reliable service and fair prices. Mark and his colleagues are experts and have been servicing our numerous cars over many years. They have been accommodating our schedules, ensured that parts where in before work began. There are many repair shops out there, this one stands out. If you're looking for a fair and trustworthy mechanic, look no further.
Erin Oleski
★★★★★
Edited 7 years ago
I couldn't have asked for a more pleasant, honest, and easy experience. I know NOTHING about cars and could have been really taken advantage of but the gentleman took about 10 minutes to make the easy fix to my car and then didn't charge me a dime! I am a customer for life and can't recommend enough! Is it weird I'm looking forward to my next car repair? **** Almost a year and half later and I needed a TON of stuff done, breaks, tire rotation, rotors, etc.....the day after Christmas. Not only did they get me in right away but they're quote was more than 50% less than what Firestone would've charged me. They were also able to pinpoint some pretty significant errors made by another mechanic that could've caused me a lot of trouble. Honest, friendly, and affordable!!
xinxin guo
★★★★★
4 years ago
Nice people; good work; reasonable price And this building is so esthetic!
