Gene's Marathon

Ren Kris

★★★★★

Edited 4 years ago

I would reccomend this place without a second thought! The lead mechanic is so experienced and friendly. He talks to the point and he explains the matters in a clear manner which is a good thing. The first time I visited here, it was winter and I am new to snow covered roads and the lead Mechanic (I believe his name is Mark, please forgive me if I am wrong 🙂) even gave me great tips and a kind of crash course on how to drive on snow and how to get practice on snow! As long as I live in Cleveland Heights, he will be my primary mechanic! Edit: Availing their services for 3 years now and it's getting better!

Tiffany

★★★★★

7 years ago

The BEST! Wish I could give 10 stars! I was from out of town. They could have taken me for a fool, even though I know a little about cars, instead, they were fast, honest and hard-working! Fixed my problem, along with several smaller problems, didn't realize my headlight had gone out on the trip in to Cleveland. They charged a fair rate and sent me on my way. Told me about a second issue that I could fix when I got back to my hometown. Mark was great! Thanks guys! Thanks to you, I am home safe! Nearly 200 miles away!!! ^_^

Saba Valadkhan

★★★★★

12 years ago

We took one of our cars there, and they did a great job repairing it. They asked for a very fair fee for their service. We were very happy. We took our other car there since the check engine light was on. They fixed it and didn't charge us anything, saying that it was easy to fix so there is no charge. I was very impressed with their honesty and decency.

Foluso Alli

★★★★★

4 years ago

Came in with battery issues. Gene was very upfront that it was a simple case of just tightening the bolts on top. He didn't charge me at all. I appreciate this type of honesty. Would recommend him to someone else, as he was also recommended to me for his reliability and honesty.

Micah Taylor

★★★★☆

4 years ago

I was referred to this mechanic by a friend. While the building is unorthodox, the work was great. After getting a second opinion here I saved $1,600. Conrad did not have the part for my vehicle and he had it in stock and installed it the same day. I have found my new mechanic.

Will Markey

★★★★★

Edited 5 years ago

Reliable, honest, and cost effective. Besides necessary repairs, Mark will give straight forward repair recommendations in order of importance (to you). Always fair pricing, and he never pushes anything unnecessarily. Definitely my go to for Auto repairs! Edit; 4/15/20 Gene's is undoubtedly to best auto shop around. You will not find better mechanics, or people, anywhere else. Mark treats you like family. Always available, reliable, kind, honest, and fair. Mark for President 2020!

Shannon Richey

★★★★☆

4 years ago

I didn't really have "service" performed here but I went in with questions about my check engine light on a used pickup I'd bought. One of the fellas that worked there gave me a bit of advice on getting a good e-check. It worked like a charm! Free, accurate advice? Wow. A lot of places might have hooked me up to a diagnostic and said there were 3 things that needed fixed for $$$ each. I can say that I was really impressed with the integrity this business showed. They are very close to my residence, so for sure they will be my go-to service place when the old pickup I bought does need to see the doctor!

Craig Clark

★★★★★

3 years ago

Mark is truly and clearly the best mechanic that you will ever work with. He is straightforward, reliable, and honest to the core. He has performed miracles on my car and gone above and beyond every time I have worked with him. He does not overcharge (in the slightest) and wants to only fix what needs to be fixed. When I move away from Cleveland, I will have to have my car shipped to him!

tara smith

★★★★★

8 months ago

Amazing perfect beautiful classic gets the job done short and sweet gorgeous experience. Serviced my ‘06 Honda element

Abigail Tsai

★★★★★

2 years ago

Mark is a kind, honest, and reliable mechanic. He gave me a big discount when I brought my car over to fix its catalytic converter after hearing the story (the previous mechanic overcharged and did a shoddy job) and even offered to give me a ride back while it was getting fixed! He is the best car mechanic I’ve met. If you’re deciding between this shop or other shops in the area, hands down choose this one.

Lu Li

★★★★★

5 years ago

We have been taking our old Honda to Gene's Marathon for 4 years. He is really the best and I feel so lucky to have found Mark as our mechanic. He's thorough and timely. His prices are always fair. Every time we needed something changed, he would give the option of purchasing a new part, or using a recycled part. I've always gone with the cheaper version and we never had any recurrent problems. There was also a small accident that required extensive repairs. Mark wrote down all of the repairs needed and even numbered them in the order of importance so we can decide our priorities. Our car has 200,000+ miles and still running smoothly. Thank you to everyone at Gene's Marathon!

Thomas Smith

★★★★★

a year ago

I took my car here and I am blown away by how amazing his service was, he found the problem. He fixed the problem and he was incredibly honest and upfront the whole time, would highly recommend to all of my friends and family

Lauren Yoho

★★★★★

2 years ago

Mark is the most honest and reasonably priced mechanic I have ever been to. When I brought my car in, he listed all of the repairs in order of importance and cost and helped me understand what was a priority for safety and overall longevity of my car. My car is now running like new and I couldn’t be happier with my experience!

Aria Wanek

★★★★★

a year ago

Super helpful local shop and very friendly owner! They did a pretty significant repair for a very fair price and got my car back to me quickly. Definitely will be back for future needs.

Jacob Mason

★★★★★

a year ago

I will never go to a different mechanic. Not only did Gene do excellent work, he was very straight forward, and he saved me thousands over what the dealership wanted to charge. Not to mention the historic building his business is in is incredibly cool

Jas Schuster

★★★★★

2 weeks ago

Simply the best - fairness, attititude, turnaround, skill, etc. Mark is second to none.

Kerry Kamalay

★★★★★

a year ago

My daughter began having her car serviced by Mark a few years ago. His quality of service and attention to detail has been excellent. Being a concerned Mom of a single young woman with very little knowledge of automobiles (who also lives two hours sway) l am so grateful. I had encouraged my daughter to find an independent mechanic to build a relationship with for car care. Genes has been convenient, honest and dependable with very fair pricing. If l could give 10 stars, l would do so without hesitation.