About Business
Conveniently located in Wilmington, NC, Gene's Tire & Autocare Specialist has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto radiator repair service, Auto tune up service, making them a top-choice Car Repair specialist in Wilmington. Backed by 365 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Wilmington, NC residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Gene's Tire & Autocare Specialist is the go-to destination for quality and service in Wilmington, NC.
Google Reviews
marcus womer

★
☆☆☆☆
7 months ago
Came in 20 minutes before they closed for a nail in my tire, was told the compressor was turned off and would take 15 minutes to get air. Now I was doing the math, take the wheel off plug the tire and by then you'd have all the air you need to fill it. Instead I was directed across the street and they fixed us no problem at all. Poor customer service, they lost us as a customer from that day forward, they cared more about going home
Tiff

★★★★★
5 months ago
Good service. A bit of a wait. Honest.
Sharon Lawson

★★★★★
7 months ago
I needed two front tires and for them to look at the right hand turn signal, in order for my vehicle to pass inspection. They were top notch, from the first phone call, to dropping the vehicle off and pick-up. They even finished a lot sooner than i expected. I will definitely be returning here for any automotive needs in the future. Thank you!
Claire Colburn

★★★★★
7 months ago
Had the best experience here! We came in with a broken lug nut and another tire needing to be replaced. It was last minute because we were on vacation and had to get back to Virginia that day. The staff was super friendly and chatted with us while we waited for our car, even gave sound advice about other cars and future repairs. The whole process took a little over an hour. By comparison, I had gone to Walmart that morning (for the first tire), got terrible service and waited 2 hours for them to tell me they couldn’t even put the tire on. The staff at gene’s was up front about pricing, very affordable, just a great experience overall! 10/10 recommend!! Saved our vacation! Thank you so much!
Jaime Roahen

★★★★★
7 months ago
Gene’s is the best! They are quick, efficient, knowledgeable, and most importantly, they are extremely friendly and kind. As a woman going into any car repair establishment, I have zero hesitations going in there by myself (sometimes with a kid too!). Truly a great place!
Diana L

★★★★★
Edited a month ago
I live fairly close and they gave me a ride home. When my car was ready the next day it was raining and they came and picked me up too!! Extremely nice people and saved me about $40 off the original estimate.
Dale Bible

★★★★★
2 months ago
Took my car to Gene’s for NC State Inspection today and Glen the shop manager greeted me checked my car in and I was out in 15 - 20 minutes! I highly recommend them for your local repair shop!
Terrance Dunbar

★★★★★
a month ago
Very courteous and informative, this business has the hospitality of an five star hotel resort in Belize. I believe they should carry more options for tire prices but other than that I'll recommend them over any name branded company!.
Becky Kornegay

★★★★★
Edited 2 months ago
There was a few things that needed attention ..that I figured out but there were a few things that I did not know and boy! am I glad these fellas at Gene's Tire & Autocare Specialist know their stuff! They explained things in a way that I could practically understand it and in a manner that I could trust them to fix my car. I was treated with respect and compassion... I felt like they were servicing my car like it was their own mother's car. I have my car back now and she's good to go for another 20 years... And if I have any problems or concerns I know exactly where to go....to see my boys at Gene's Tire &AutocareSpecialist..
Derik Davis

★★★★★
5 months ago
Doing a quick used car inspection saved us from buying a lemon from a nearby lot. Worth the fee! Very thorough! They gave advice on what better options to look for & even sent pictures! Highly recommend!
Nancy King

★★★★★
4 months ago
I went in to get front brake pads & they told me I didn't need them. I did an oil change & New wiper blades. They were very courteous, & they didn't charge me for unnecessary work. I would go back to their shop & recommend others to do so.
Amy H.

★★★★★
2 months ago
Gene's is my go-to for anything with my car. They are friendly, informative and I never feel like I'm being upsold. In fact, if anything I think they honestly tell me what I need and don't need. I would absolutely recommend them!
Angie paulcheck

★★★★★
2 months ago
Excellent service! They completed my inspection, checked my tires, and were very nice and friendly throughout the entire visit. Everything was handled professionally and efficiently. I’ll always take my car here for service. Highly recommend!
Jameel Kassim

★★★★★
6 months ago
I had an excellent experience at Gene’s Tire! The staff is friendly, knowledgeable, and very professional. They took the time to explain everything clearly and made sure I got the best option for my vehicle. The service was quick, the prices were fair, and the quality of work was outstanding. I left feeling confident and safe with my new tires. Highly recommend Gene’s Tire to anyone looking for honest and reliable service!
Andrew Brady

★★★★★
2 weeks ago
Had a nail in my tire, they got me in within 30 minutes of me calling, and only took them 20 minutes to service my vehicle and gave me a GREAT deal. Highly recommend!
Allison Carlyle

★★★★★
5 months ago
I would give Gene's 10 stars if I could. They were the only business in town that had tires for my size rims. I must have called 10 places & Gene's was the ONLY place that said they could help us out today. They got us in & out, the price was great! The service team was friendly, helpful, knowledgeable & fast. I highly recommend Gene's for all your mechanical & tire needs, these guys are honest & professional.
Billy Hirschen

★★★★★
2 months ago
My battery went dead with the recent cold weather morning and I had an important medical appointment that afternoon. After AAA came and encouraged to get a new battery, I called Gene’s and even though I’d never been there before, even though their men were at lunch, even though I was calling at noon and needed the car by 3:00pm, they went out of their way to get that new battery installed for me in time for my appointment. Additionally, they couldn’t have been friendlier or more hospitable than they were. They were so nice - I know where I’m taking my car from now on for service - and you should too!
michael johnson

★★★★★
a month ago
Went in for my 2011 Mazda 3. Diagnostic was super fast came back with the exact problem. I thought it was my cb axles, they confirmed with pictures and went above and beyond. Fantastic customer service and will definitely use them in the future. Thank you.
Isiah Thomas

★★★★★
6 months ago
Highly recommend this place. They are honest and will even refer you to a different mechanic if they may be able to do it cheaper or if another place specializes in something. If you are looking for a fair price and honest quotes l. Check out Gene's.
Stephanie Ardolino

★★★★★
a month ago
I love this place! I always know when I get a service done that it is truly done correctly and that I wasn't taken advantage of. Plus they send me a follow up text a few days later to verify everything is going good with my car. I recommend Gene's to all my friends! Thanks guys for always being great!