Gerber Collision & Glass

Michael Duron

★★★★★

7 years ago

Great Experience! I was in a car accident about a month ago. The woman who hit me had an insurance company that partners with this business. They made the entire experience super easy for me. The staff is super friendly. I received daily text messages updating me on the repairs. They took care of everything and my SUV looks great. I highly recommend this business!

Karie Simmons

★★★★★

7 months ago

Excellent customer service! Excellent work! The BEST place,hands down!!!

DJ

★★★☆☆

a year ago

My insurance company picked this company . I’m not super thrilled with my experience. I received my vehicle and right away I knew it wasn’t right. I called, they said to bring it in. I don’t understand why they notice in the “test drive”. Anyway I brought it back. They said they knew right away what it was, stating they bought a salvage part. It’s been three weeks. I’m still waiting for the part to come in.

Deb B

★★☆☆☆

Edited a year ago

I had my car repaired following a in collision in november. After the repairs, my son in law was driving the car and he noticed a funny smell like gym socks in about May. In June, the electric motor in the car stopped working. My son in law couldn't afford to fix it. So it sat through rainy season in the parking lot . In August, I decided to replace the electric motor so that the car could be used. When we towed it to the repair shop, the floor compartment, the passenger compartment was full of water. After the electric motor was repaired and i got the car back and when I tried to clean it. I extratracted at least a cup or two of water from the floorboards. We brought the car back to Gerber, and they did determine that a seal had been left out of the hatch, allowing a water to drip inside the car. Over the course of rainy season, from May til August, the car sat exposed with this one seal left off.This is what caused the water to stay in the car. I submitted my invoices for both the electric motor and the mold remediation.That had to be performed on the car. I spoke with the manager, Linda. I spoke many times with the receptionist.Elizabeth. i received no compensation for the mold remediation. I realize that the engine motor is not the fault of gerber, but the mold definitely was. I'm disappointed that Linda did not have the presence of mind to tell me when we talked that they had no intention of paying for anything regarding this overlooked seal. There is a rsponse here from GERBER. PLEASE UNDERSTAND THEY HAVE NOT REACHED OUT TO ME SINCE I TOOK THE CAR IN TO SHOW LINDA THE ISSUE WITH THE MISSING SEAL. I DID SEND LINDA THE RECIEPT FOR MOISTURE MITIGATION WOTH NO REPLY.

Eric Kriemelmeyer

★★★★★

2 years ago

It was actually a pleasure to deal with this shop. I carry low expectations into body shops but the crew here were so much more professional than other shops I’ve dealt with in the past. No issues. Vicky was extremely responsive. This was the third shop I tried to get my car into. The first never wrote down my appointment then had no availability for over a month, the second was booking appointments 2 months out, Gerber was able to get my car in for estimating within days of my initial call.

Patricia Cruz

★★★★★

a year ago

Excellent service! They work fast. Affordable prices. And excellent Customer Service. Thank you, Gerber Collision! Thank you, Vicki Kilpeck for all your help and support to get my van up and running! 👍🤩

Michael S Richard

★★★★☆

Edited 5 years ago

Had my car repaired there they were fast they kept me updated but was very disappointed when I looked at the paint out in the sun it looked really good then when I got it in a little bit different light when I drove it away when nobody had gotten near the car after I got it in it but when I got to the new place I noticed it was two scratches on the newly painted part I called them to tell them that it was scratched and the guy said well there's no way it got done here it wasn't like that when it left here so I got stuck with a brand new car brand new repairs a couple of nice scratches on it

Earle Judd

★★★★★

2 years ago

Great attraction. Kennedy space Center was well worth seeing.

Mitchell Krumenacker

★☆☆☆☆

2 years ago

Took my car to be fixed here after an accident. So called "fixed" it. It overheated on the way home due to them not "fixing" it. So I had it towed to the shop AGAIN. They supposedly "fixed" it AGAIN.. so I attempted to drive it home. It started sputtering and cutting out half way home. So I take it back AGAIN.. for the 3rd time. Take in mind this place is a 40min drive to get there. I take it back and they said it was a maintance problem and there is nothing they can do about it... not to mention the mechanic couldn't figure out what was wrong with the simplest car (kia forte). So now I'm stuck with a "fixed" car thats not running rite and now has a check engine light on. When I went to leave the parking lot, this is how they greeted me out... its a shame I have to even put 1 star... unprofessional and spiteful people. I hope they aren't around too much longer.

John Pike

★★★★★

5 months ago

Every time they've done work on my car they've done an excellent job. Friendly staff professional work

Roberto Santos

★★★★★

3 months ago

What amazing experience! Zach was honest and very informative with everything. Way better then others around the corner .

Christopher Phillips

★★★★★

5 years ago

A huge thanks to Erica, Marty and everyone involved fixing my pick up truck. This staff has been very good to me and kept me posted with a step by step process on the status of my pick up. My truck was recently apart of a hit and run accident and I must admit my truck looks like it was never even hit. These guys rock and know what they’re doing. If I need future body work done this is my place right here.

larry kolasinski

★★★★★

3 months ago

Great customer service...kept me updated on the work the 2 days they had the car...the car looks brand new...highly recommend for great body work

Coffee

★★★★★

7 months ago

Courteous, professional and fast turnaround. We felt valued as customers

Big Momma

★★★★★

11 months ago

AMAZING people!! Im not from this area, got stuck and wandered into this shop and was amazed at how kind everyone was!! Without asking, they immediately stopped what they were doing and helped me!! I am an older woman and was alone in a big truck and an unfamiliar area! The gentleman that helped me will never know how much that act of kindness meant to me! Chivalry is not dead thank you!! Please consider this shop for any bodywork you need done! They are honest and most of all kind!!!

Seth Shellhammer

★★★★★

4 months ago

Sydney and Marty were with me every step of the way. I couldn't have done it without them always able to get me answers by EOD, keeping me updated with latest news etc. Our Rav 4 was repaired almost a week earlier than the estimated date. All the staff I had the pleasure of speaking with were professional and kind. I would definitely come back again if they were not half way across the states. Thank you both we're truly grateful, Seth and David.

Triston Chrisenberry

★★★★★

a month ago

Zack Smith was professional, knowledgeable and honest. He was up front about time frame and help keep my expectations realistic. Did a fantastic job restoring my truck to basically new condition. He used high-quality parts that aligned with OEM specs or manufacturer parts. Hopefully I'll never get in another accident but if I do I know I'm going to come here.