Reviews
Steve Hyslop
★★★★☆ 2 months ago
Ann Ennis
5 stars for Seth.
0 stars for Gerber overall.
Seth was amazing: polite, helpful, personal, accurate, great at apparently running whole
place Nov 11.
No one was available at front desk all day: I was in there 3 different times. The other two employees I saw walked past me 2-3 times and never even looked up as I was waiting at front desk.
Seth came through and was professional, polite and took care of the entire (entire!!) visit himself. Delaying his lunch and apparently an estimator had left site without telling anyone!!
Seth: hooray. Gerber: not so much.
★★★☆☆ 2 months ago
Whitney Jones
They had to do a pretty big repair, replacing two doors and fender, etc due to an accident. They stayed in constant communication throughout the process & we’re quick to resolve an issue I had with repair. Staff is friendly!
★★★★★ 4 months ago
C A
Ive took my car to gerber on the west twice now and both times they did amazing!Nice people very open they call on the regular to let you know whats going on I love the communication and couldnt be any happier with the work they have done!Ipl go there anytime i need services and would recommend them to everybody i know!Thank you guys so much for everything!
★★★★★ 7 months ago
Matthew Lewis
Did a great job fixing up my car. They also cleaned up the interior as well for me just as a courtesy which I really appreciated. Would definitely recommend them to anyone needing body work done on their vehicle.
★★★★★ 7 months ago
bailey bazan
My car was hit by someone in a parking lot damaging the front right bumper. The bumper was completely replaced. Was originally told it would take 3-5 days to repair, and ended up being 11 days. I got a call saying the wrong bumper was ordered, which I was nice about. I get it, mistakes happen. But when I picked the car up, there is a big gap between my front headlight and bumper. Not sure how it could be cut so poorly on one side, when the other side is perfect. Was told there was nothing else that could be done. Not happy with the repair considering I was patient through the entire process.
UPDATE:
The general manager Scott came to look at my vehicle. He was very professional and apologetic for the work done on my bumper. Scheduled a day for me to drop it off and have it fixed. Hopefully this will fix the issue.
UPDATE 2:
Scott made sure my car was fixed and it looks great now! He was very professional and apologetic for the mishap. Also replaced a splash guard I was missing. Thank you again!
★★★★★ 10 months ago
Cecelia Coan
Very courteous but their estimate was on the high price side.
★★★★☆ a year ago
justsuerea
Their work was excellent. I thought they kept my care exceptionally long.
★★★★☆ a year ago
Gregory Lane
Wabash Ave. location, great communication and service. Very friendly and professional.
★★★★★ a year ago
LaWanna Kildow
Great place. Everyone is nice. Friendly and professional. The work done on my car was great.
Gerber kept be updated on my cars progress, and completed in a timely manner. My car was delivered at the promised time. Great place
★★★★★ a year ago
Jeremy Wallace
They made sure that everything was fixed regardless of how many times it took.
★★★★★ a year ago
JeremyandCharlie Bishop
★★★☆☆ a year ago
Eduard C Hanganu
Awesome Collision Center. Professional and experienced people who do a great work to restore damaged vehicles. The best in town!!
★★★★★ a year ago
Sara Brennan
★★★★★ a year ago
Cathy Mattox
Took a little longer than first quoted, but did excellent job repairing!
★★★★★ a year ago
Shannon Redilla
★★★★★ a year ago
David Baylor
★★★★★ a year ago
Kim Epley
Awesome manager and great people!!
★★★★★ a year ago