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About Business
Glaser's Collision Centers-Louisville is a highly-reputable Car Repair service provider based in Louisville, KY. Glaser's Collision Centers-Louisville covers all facets of the Car Repair industry, with a focus on Auto body shop, Truck repair shop. With over 362 reviews and an average rating of 4.8/5, Glaser's Collision Centers-Louisville is a trusted name in the industry. Their presence in Louisville, KY ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Grant Marksberry
★☆☆☆☆ When I brought my vehicle in I was told that everything would be taken care of, the man who told me this was Fred Hasselbrink, Fred did not tell the truth my dash camera was damaged my vent selector knob to turn on my defrost on my front windshield was damaged, they did so by failing to put my car back together properly, and to top it all off I was missing a jack that I discovered was missing when I had to pull over and repair flat tire. Do not bring your car here. If they mess up they will not make it right. Instead of just owning up to their mistakes and making it right they have refused because I put up a negative Google review to fix my car and are going to force me to take them to arbitration. These people are scum.
Becca Toop
★★★☆☆ This is not the body shop I usually use but had to use them when the other party in a relatively minor accident decided to file a claim. When I dropped off the vehicle and spoke to the adjuster, I admitted that I was surprised the other party had filed and that I was not really concerned about paint but about faulty front passenger door — I was mostly concerned about locking feature and security of door (multiple undesirable sounds happening). When I got initial estimate, I did not see all the issues addressed so I called back and asked to speak to the adjuster again. I got a voicemail later on assuring me everything would be handled. Anyways, I go to pick it up today. Adjuster said it was done and that they even replaced a locking mechanism even though I had not mentioned that to him initially and had gone behind his back to do so? I told him I literally repeated the same list of concerns both times and I honestly wasn’t even aware of whom I was communicating w nor the chain of command; I just called back immediately following receipt of the initial estimate to point out that part of what we discussed was not included. Tech is adamant I told him something different. I am adamant I didn’t and said I don’t like being insulted or accused of things. He pretty much repeatedly called me a liar as he misquoted my statements, asked me if I spoke English (my first language and the language we were speaking in), and then said he could call State Farm if I wanted to “play the victim.” I repeatedly told him that I literally told them the same thing so I am not sure how it was interpreted differently?! I don’t deserve insults nor threats (over an incredibly small price point nonetheless?). I said he could call the owner and/or State Farm; he can call anyone he wants. I asked him what he was he hoping to achieve from the conversation. He then asked me to pay my deductible. That’s literally all I had wanted to do in the first place, pay my deductible and get my car back. He said I “should be happy” - nah, not really. I am happy with the repairs but intolerant of abismal treatment so I obviously won’t be back.
James Tatum
★★★★★ Excellent body shop. State Farm handled my claim for a hit and run that almost totaled the vehicle and this shop made it good as new! My car is 10 years old and they still matched the new paint perfectly. Very easy to work with, great office staff, and took care of my rental too.
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