Glass America

Al Wagor

★★★★★

a year ago

Ordered a windshield on a Friday afternoon. It was available for a pick up first thing Monday morning. You can’t get any more prompt service than that price was good. Service was courteous and professional. We’ll definitely go back for all my glass needs.

Bryan Dinardi

★★★★★

3 years ago

Heather was great in getting me a next day appointment, Dan the installer was very friendly and knowledgeable..highly recommend!!

Ashley Glazer

★★★★★

Edited 3 years ago

I cannot thank Heather and Dan enough. I worked a wedding in Schenectady and then attended the wedding that night where an incident happened on a Sunday- my whole back window shattered and completely caved in. I was 4 hours from home and afraid to drive back with an open window and glass in my trunk and needed it fixed asap. I called multiple glass repair companies the next morning and because it was a bmw no one could help me until a week later. I finally got on the phone with Heather who went above and beyond to get the specific glass i needed from bmw and had Dan come out the next morning before i checked out of my hotel!! My car was still located at the wedding venue which was 40 minutes from my hotel so Dan had called me first thing in the morning like Heather said. It ended up raining that day where many companies will reschedule you. Instead Dan was such a sweetheart and knew a spot i could park so the car didn't get wet for him to continue repairing it . He was so fast and seriously so nice i felt like i was hanging out with a friend 😂❤️. I seriously cannot thank Heather and Dan enough because i was so upset about this freak accident and they made sure i was safe to drive back home . I love you guys thank you so much 🥺 Good karma is coming your way!

Feros3 M

★★★★★

5 months ago

Quality service 👌 👏 guy came to my job yesterday collect my key fob and finished the job in an hr/half 48 hrs no car wash and any leaks are covered for life!

Stephanie McCauley

★★★★★

11 months ago

Phenomenal from start to finish. Did ALL the work for me on my windshield replacement. My insurance company referred them and they had a NEXT DAY appointment available and got my windshield in stock immediately. The ladies at the desk are super friendly and helpful and made me feel so welcome. The technician was great too!!!!! Highly recommend this place - call them first when you have a windshield issue!!!!!!!

bill masters

★★☆☆☆

11 months ago

The technician was on time and seemed professional. But the A pillar trim was damaged during the install, and the new windshield was left very dirty including between the inside of the glass and the camera. Which cannot be cleaned. They also left glass dust all over the dashboard. Not happy at all with this.

salvadore speciale

★★★★★

7 months ago

The whole team did a spectacular job. From the administrative to the unbelievable install. All my stickers were put back the straightest ever, clean job, on time and very courteous. A great experience. Thank you for great service!

John Bagyi

★★★★★

7 months ago

Everyone I dealt with was great. They squeezed me in last minute before a trip out of town and completed the work quicker than expected. They were also less expensive than every other company I called. Highly recommend!

Lauren Marketta

★★★★★

8 months ago

I went through insurance to repair a crack in my front windshield. They were contacted by my insurance and called me within a few hours to schedule an appointment, which ended up being the next day. Communication from the person scheduling my appointment and the technician was great, as the technician called me throughout the whole process to give updates. Everything was done quickly and well right in my driveway, while I was at work. I’m very thankful for the easy and fast process!

Brittany Fancher

★★★★★

7 months ago

I made a claim yesterday, and today they were here by 8am to get my windshield replaced, where I been waiting 3 weeks from another company and kept having problems. Highly Recommend this company! Arthur came and was quick and efficient in replacing my glass! Very Happy Customer here!

alex s

★★★★★

6 months ago

I went through my insurance and had specifically asked to use Glass America as they’ve been spectacular in the past. They set up the appointment right away and came to my job to fix the windshield while I was working. Dan was fantastic and friendly and the process was so quick and easy. I will always recommend this company over any others for this kind of stuff. Thanks again!

Katie Smalling

★★★★★

3 weeks ago

The Albany location was amazing. Super fast and easy to work with. Arthur was great! Highly recommend!

Alexandra On earth

★★★★★

11 months ago

Great experience having my Porsche windshield replaced. The service was awesome, reliable and direct- specially window replaced in 45 minutes. Great service!

Frank Miano

★★★★★

4 months ago

Excellent customer service from initial phone call and appointment to support contacting insurance company. I am a very particular on who works on my vehicles, and as this vehicle was less than 1 year old, even more so. Taylor helped to secure an OEM replacement and was impressed with her customer & insurance knowledge support. From initial impressions through completed work, this shop is one I would highly recommend. From the inspection sticker to EZ pass on windshield , all placed perfectly as if never touched ..little details demonstrate the pride of their business & customers. The technical knowledge and experience of Brandon is hard to find and greatly appreciate this business supporting their employees to care and operate this shop for their customers.

R

★★★★★

a month ago

I had an appointment at 9:00 hot there at about 10 of. They got me right in and said a little over an hour and I'd be good to go. At 9:45 they were done! Quick, professional and they took care of the insurance part too! I would recommend glass America to anyone who needs auto glass.

L. Minaya

★★★★★

a year ago

They provide an outstanding service from the finish your phone call. They make it easy for all your glasses repair needs. They work with many Insurance to make the process as smooth. They will come to your house and this is the second time I have used them for my cars. I would not go to a different shop as long as they are available. All the staff is nice there and they go above and beyond explaining things. They have a nice waiting area in case you want to wait for your car like I did in this case due to the snow. On my previous repair they came to my house and the process was smooth. Also, they provide you with a quick appointment. Thank you for the great service Glass America and also to Kyle for the job well done.

Susan Hawkins

★★★★★

3 weeks ago

This is a fantastic company to reach out to when you have a crack in your windshield or a complete windshield replacement. The customer service rep. Taylor that I spoke to was very helpful and explained what would be expected. Jeff, who was the tech. was very accommodating letting me know his arrival time and once he was here, explained what was going with my windshield. Glass America was just about half the price of what Safellite quoted me. I'm so glad that I researched and found Glass America. I have recommended this company already and will continue to do so. Thank you for a great job Jeff!! Susan Hawkins