About Business
GNT Automotive Sales And Service is a leading Car Repair specialist serving the Lorain, OH, Lorain area. They provide a wide variety of solutions, including Auto repair shop, Car dealer, and other Car Repair tasks. Boasting a solid 3.8/5 rating from 145 verified reviews, their reputation precedes them. As a locally-owned business in Lorain, OH, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lorain, OH.
Google Reviews
John
★
☆☆☆☆
Edited 8 years ago
Unprofessional management. Took the car in for an alignment and afterwards the wheel was crooked. I returned to have it looked at. The problem appears to be fixed but the shop was unable to provide a before / after printout of the specs on the job done (any other shop can provide this) and the owner used many expletives in regard to the printer. This made me feel really uncomfortable and even worse about the work that was done on my car. I wont be back. Just wanted to update this post with another example of the quality work they do here. At the same time I had a leaky tire repaired. They thought the issue was a bad tire seal so they just re-sealed it. The problem wasn't fixed. Another shop found that the issue was a nail in the tread less than few seconds of seeing the tire. It's beyond me how this was missed.
MLS MLS
★
☆☆☆☆
4 years ago
This place is the pits. They used to be called Whites break and wheel. They changed their name and they don’t back up any other work performed. They fixed my wife’s window that broke again and claimed that they needed a receipt and that they don’t have it anymore. The ponded it off on some guy that used to work for him and blamed him for losing the receipt. We tried to explain that we don’t have the receipt but the previous mechanic took apart the window and said the motor still had a warranty but GREG the owner still refused to look at it. As soon as I asked him if he’s gonna take care of his responsibilities his reply was I’ll pound you to the ground.
Paul Pope
★
☆☆☆☆
6 years ago
Paid over $400 for a new distributor. Charged me for diagnostic tests to determine that. Returned the next day to pick up my van and waited 2 hours while the made it right. I was never given any price estimate before they did the work. They didn’t even notice that the serpentine belt was shot and the battery was 10 years old and near dead. A very disappointing experience.
Jamie Scarpitti
★
☆☆☆☆
8 years ago
My fiance's truck wasn't running right, sputtering and losing power, so we took it to White's to be looked at. It ended up being an issue with spark plugs and knock sensors. $518 later we get it fixed. The next day we start it up and notice clouds of white smoke coming out the exhaust and it was not running smooth, stalling out at lights. Take it back again, they say they drive it 40 miles and nothing happens and we get in the truck and it DOES IT AGAIN. the truck is burning oil and tons of smoke is coming from the exhaust and after a 5 minute drive from the shop to our house the check engine light comes on. Yet they "can't find anything wrong with it". The truck NEVER burned oil or blew smoke like that until after they "fixed it". Very very VERY unhappy with the work done at this shop. We decided to give it a chance even after my mother and a friend of mine both had bad experiences with them. So please don't put your vehicle in their hands unless you have money to blow on nothing.
Z C
★★★★★
3 years ago
Amazing price for a router and brake change! The owner was really friendly!
Dan
★★★★★
11 months ago
I Recommend this place. These guys seem honest, competent, and complete the work quickly. These days that's saying a lot!
steve price
★★★★★
9 years ago
GREAT PRICE on alignments. The techs fought with mine for over a hr just to get it right. Don't be afraid of the great prices. It is followed by quality work. Amazing deals on tires as well, beat quotes from everywhere I mean everywhere.
Susan Daniels
★
☆☆☆☆
5 years ago
Claimed he replaced motor with no motor receipt kept car several times and replaced my motor with a bad motor and refused to make right. Had to spend another $2,400 at a reputable shop after spending all our money and 8 months without my vehicle. Attorney General after reviewing recommended that we take White's Brake and Wheel to Court. I would never recommended this shop as the other bad reviews and he is not BBB certified.
Renisha Brown
★★★★★
7 years ago
Whites auto was amazing had to take my car in for breaks the first time we went to them and my husband wasn’t able to do it. I myself always hate going to car repair shops as they always try and sell you a bunch of services you don’t really need, but not here he was honest and upfront even told me I could wait on my back brakes and just get fronts for now. The owner was pleasant and easy to talk to. We will be using them for all our vehicles needs!!!
Jessica Rice-Hartzell
★★★★★
5 years ago
I am still pretty new to the area, and still learning the good and bad places to go. I typically work on my own vehicles, but don't have the time to right now. My boyfriend and I are tow truck operators, and on numerous occasions customers have had their vehicles towed to this shop. So, we decided to give them a shot. The owner is amazing. Very straight forward, and will tell you what NEEDS done. The first time I went in I asked for pads and rotors replaced all the way around. After getting my vehicle up on a lift he told me the fronts were fine, and only the backs needed replaced. The mechanics really know their stuff too. I have continued to go since. Highly recommend this shop.
Nicole Reeves
★★★★★
7 years ago
We love Greg! He is rough around the edges but honest and fair. And will always help you out when you need it. You could take your car to a high end shop and get the full customer service experience but best believe you are paying for that! Most of us just want a fair price for our mechanical needs and Whites offers the best prices around!
Elijah Gaddy
★
☆☆☆☆
a year ago
Worst service ever. I took my car there to my engine looked at. I didn’t pick it up due to me getting married and some other stuff. When I did pick it up the battery was gone all my fuses were gone. They stole two watches. They also tried to steal my radio. Yea I didn’t pick up until a year later but I should’ve been able to pick my car up the way I dropped it off
Christine
★★★★★
5 years ago
My family and I have been taking our vehicles to White’s for years. The guys always communicate what the cost will be before doing any work. They always have our vehicles finished up within the timeframe they give us when we drop them off. They always do great work. All at better prices than we’ve found anywhere else. Thanks guys!!
Cedric McGhee
★★★★★
4 years ago
In and out in a timely manner. Everyone is down to earth. He is more than fair on all his pricing, and the he is not money hungry. He is beating any shop you go to with quality and pricing!! I recommend everyone I know to him. Greg and his mechanics are amazing. Keep up the great work.
Tina Shorthouse
★★★★★
3 years ago
⭐⭐⭐⭐⭐I wish this garage was located near me as I would never go to anyone else again. The owner is very kind, professional, and transparent with EXTREMELY fair pricing which is rare these days. I was traveling with my son and Greg was able to get us back on the road within a couple hours. The shop mechanic was very knowledgeable and explained the issues with my car in a way I could understand. This place is a hidden gem! I HIGHLY recommend Greg's Garage as being one of the best that I have had the pleasure of using in 50 years! Thanks so much....you truly saved the day!
Walt Klempay
★★★★★
a year ago
Got my Explorer back running like new! Greg delivered as promised. Additionally, For the complexity of the job, I was actually prepared to be charged a higher price than I paid. Honest, friendly service!
Dave Trottier
★★★★★
9 months ago
Just had an air freshener installed to my rear view mirror. They got it done in like 30 seconds. Excellent job !!! Anyone needs this done then these are the guys that can get it done. They definitely won't mess this job up !!! 😁👍
M Stine
★★★★★
5 months ago
THANK YOU JEFF!!! You SAVED the day for me and you were SO helpful and KIND!! Greg is most fortunate to have you and I will certainly go back and tell everyone I know about you and GNT services!!!
Richard Mack
★★★★★
3 months ago
Extremely friendly and professional... Always able to get you in and will diagnose a d fix your problem. If they can't fix it, they aren't afraid to tell you a place to go. Greg is the best!!
Brooke Mowery
★★★★★
2 months ago
I came to them after back yard mechanic destroyed my car and these angels not only fixed what the other guy broke but was prices were amazing n they were honest folks! Definitely recommend.
