Gonzalez Auto & Body Repair

HyBudd

★★★★☆

3 years ago

The staff is so friendly and helpful! Their mechanics do an amazing job and their prices are rather affordable! Would highly recommend for car work!

Mikael Webster

★★★★★

2 years ago

Had a problem with the camshaft sensor, and no other mechanic would even look at it. Gonzalez squeezed me right in and had the problem fixed completely within the hour, for the best price and everything has been perfect since!

Josh Leonard

★★★★★

3 years ago

Highly recommend them! Nothing better than a family owned business, with a very professional and reputable reputation. I called him and explained the situation. Had it there the next morning and was ready in under an hour!

David Sanders Sr (Senior)

★★★★★

4 years ago

What a GREAT place to have my vehicle fixed! Great service, GREAT price! Would have cost 4x as much as taking it to the dealership! Recommended shop for any of my family or friends in Ft. Smith!

Toni Jones

★★★★★

a year ago

My '97 Del Sol was totaled by a hit and run driver and they not only beat the other prices but they also went above and beyond to get her fixed up good as new. 10/10!

sherry

★☆☆☆☆

2 years ago

Took my fiat 500 to them because air conditioning was blowing hot air. Long story short my air is not fixed and they killed my computer. after they tried to order a new computer ($700) which they were going to have to pay for it did not ever come in. After they had my car for 4 months I ordered a used one online. I have my car back $350 later still with no air conditioning. Will never take anything there again.

Debbie Vanbuskirk

★☆☆☆☆

4 years ago

Went by there twice to try and get an estimate for the insurance company to fix the dent and scratch on our truck. The first time, the guy was busy so we told them we would come back later. Came back an hour later and waited 15 min for someone to look at it. No one ever came out or acknowledged us so we left. Not a very good way to treat potential customers for sure!! We wont go back.

Taylor Lashaee

★★★★★

6 years ago

I am so happy I came across this auto shop. My catalytic converter was fixed here about a week ago and they also fixed my subframe suspensions. I will be going back. Labor was only $240 so they’re really reasonable people. Don’t be misguided by what the inside of the shop looks like, it’s the quality work that’s done there that matters. I didn’t purchase my parts here that would’ve been $800, so I went to amazon and saved $600.

Carol Jenkins

★☆☆☆☆

a year ago

Free diagnostics but they didn't even look at my car. I came there a couple weeks ago and wanted my motor mount changed. They gave me a good price but called me later and told me the shaking in my car was because the suspension stablizer bar was cracked and the total for that part and labor was $600. Needless to say I wasn't paying that, took my car back had someone else look at it and the stablizer bar is just fine. actually there's a sticker on it still from where it recently been changed before I even purchased the vehicle. Here's a pic of the motor I mount I had changed because that was what causing the shaking. If they didn't want to work on my car because they were to busy just say that but don't try and lie and have me pay for something that doesn't even need changed and wouldn't have fixed the shaking. They just saw a girl come in with some car problems and thought they could get a come up. Wrong oneee

Carla Wagner

★★★★★

2 years ago

Recently had body work done to my car, with some mechanical issues also. Consult was done promptly, with towing available through them also. Everyone from start to finish was courteous, friendly and informative! The work was done in a timely manner and the cost was actually less than originally given. My car was detailed also, which I was not expecting. I highly recommend this business and will be going back for any mechanical issues I may encounter! Carla Nolte Wagner

Kamber Bessert

★★★★★

3 years ago

I seriously cannot recommend this place enough!! I needed my bumper replaced outside of filing an insurance claim. I called multiple places for quotes and they were by far the lowest. They were super accommodating, very friendly and did such an awesome job on my truck. They were such a pleasure to work with, I recommend anyone with body repair to choose this shop over any other!

Scott Macdonald

★★★★★

2 years ago

Great service and great people! We had an alternator go out on day two of our trip home after visiting family. Fortunately, O'Reilly's had the part in stock and referred us to Gonzalez Auto to have it replaced. After hearing our story (trying to get our family home and in time for me to go back to work), they squeezed us into their morning schedule and had us back on the road in just a couple of hours (with a new alternator and battery and ready to go). They were very kind and treated us wonderfully while we waited. And the bill was about half what I expected it to be. I highly recommend Gonzalez Auto.

Jorge Campos

★★★★★

5 months ago

Great experience, very knowledgeable & friendly! Highly recommend.

Kandice Clayton

★★★★★

a year ago

Gonzalez I can not say enough about them they not only got my car back perfect but detailed the inside and I would say to anyone if you are in need of body work to your car,truck or whatever please give them a call they will work with your budget and insurance. As for me I will take any car I have to them . Thank you so much Gonzalez you guys are awesome

JUDITH Keith

★★★★★

a year ago

I am very pleased with the service received from Gonzales Auto Repair. The owner, J Gonzales was helpful and did a 1st class repair to my car. It looks new! I got two bids. Gonzales bid was the lowest. And the repair was completed in a short time. I do not hesitate to recommend Gonzales Auto Repair. Sister Judith Marie Keith, RSM

Jessica Hale

★★☆☆☆

9 months ago

I had always had great experience here. Until this time. My spark plugs were changed out and now my a/c doesn't work and they want me to pay for it to get fixed. I had perfect AC when I dropped it off and now have no ac how is this my fault when my vehicle was in your car?!?!? It took hot for no AC and I'm not paying an extra $300 so I can have a when I dropped my truck off with perfect AC and now have none. So angry upset and will never go back again!

K

★★★★★

3 weeks ago

Phenomenal work and coloring matching. They replaced and repaired my front bumper and undercarriage and some other work on the underside of my car. Dropped it off Monday and picked it up that Friday. Looks perfect and the staff was very friendly and helpful. Also cheaper than other places I had quotes done at. I would absolutely recommend this place.