About Business
Goodyear Auto Service brings expert Car Repair solutions to the local community in McAllen, TX, McAllen. From Tire shop, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in McAllen, TX appreciate their attention to detail, leading to a consistent 4.6/5 rating from 282 reviewers. By focusing on the specific requirements of the McAllen, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across McAllen, TX and beyond.
Google Reviews
Naz M
★★★★★
5 months ago
Excellent Customer Service and Workmanship! I had an outstanding experience with the auto service team. From the moment I arrived, the staff was professional, friendly, and attentive. The technicians clearly take pride in their work, they explained everything thoroughly, completed the service quickly, and the quality of their workmanship was top notch. It's rare to find a shop that delivers both exceptional customer service and expert repairs. Highly recommend to anyone looking for honest, reliable, and skilled auto service!
carmen c
★★★★★
4 months ago
Mr. Rick Capin and Rueben did an excellent job in servicing my car yesterday. Great diagnostic check and replacement of my brake pads and rotors were done. Mr. Rick gave the most excellent customer service I have ever received in my whole experience of bringing my car for service. Keep up the good work and may God bless all that you do to others. Thank you!
cindy martinez
★
☆☆☆☆
4 months ago
I’ve always liked Goodyear but I will not be back to this location. I had 4 tires replaced and they broke a wheel sensor but denied it and then said I needed to prove it. Sensor was fine before the tires were replaced. Rick the manager was very rude to me. I then decide to call and get an estimate for brake pads and asked if they noticed the condition of my brake pads when they changed the tires. He proceeds to tell me they never changed my tires and was extremely rude about it. I have the receipt that they indeed replaced all 4 tires on 9-25-25. Anyway I won’t be back!!
Julio Perez
★★★★★
Edited 2 months ago
Very fast and prompt service as well as attention to detail. Nicky at customer service counter very descriptive and informative. Manager Ramiro very attentive and Rick in customer service as well very helpful. I will definitely recommend this location for auto service needs. I brought in 2 vehicles and they were both serviced and had replacement tires put on in a timely and professional manner.
ETHIC EVIL
★
☆☆☆☆
Edited 5 months ago
I’m giving five stars for your employees Ramiro Cardozo and Nicola Pena. Both treated me with the utmost respect and their demeanor was outstanding. Very professional and polite. However, I give zero stars to their manager that came out to look at why the system was down. He was rude to both of these employees as I stood by the desk. Not professional in front of me and treating his employees like children. He ended up going back to the office when he couldn’t figure out how to fix it. Both Ramiro and Nicola solved the problem. Rick Capin’s demeanor continues to be a detriment to this location Store 4752 in McAllen Texas. Not sure why this says Brownsville Texas here. I’ve experienced an issue last year with Rick Capin when his time with me was unbecoming when dealing with customers. I’ve been coming to this location for years and never had an issue before he started here. I’m amazed that he is still here when I’ve seen him myself treat other customers. Nevertheless, that’s my observation and experience with this manager for about a year.
Somer Perez
★★★★★
a month ago
Nicki is always helpful. Thank you for all of your help. The technicians are knowledgeable and doing a great job in getting our car repair fast.
SandraDee Jackson
★★★★★
4 months ago
Ramiro took the time to thoroughly explain everything that was done and what was needed with my son’s vehicle. Excellent customer service skills. Will definitely be back.
Julia Harris
★★★★★
6 months ago
Nicoal, sales associate was FANTASTIC!!! Answered every question, communicated with me every step of the way and was such a big help!! Angel, service technician, did a great job! I am so so pleased! Will always be a returning customer!!
Ramona Rios
★
☆☆☆☆
4 months ago
Needed my breaks done. Took mu car in and had new breaks out on but every time I needed to stop they were grinding horribly. Manager took it for a test drive with me said he couldn't hear it but that grinding was normal in new breaks. Since when? Went to another place that told me they were some of the lowest quality breaks out there and I had the newplace put in a new set of breaks and have had no issues.
Blacksmith Digital Design Studio
★★★★★
7 months ago
I have always had very good experiences with Goodyear at 4201 N 23rd Street, McAllen. Over the years, the managers have been very helpful and the service team has always been attentive, friendly and respectful. I will continue to do the services of my car there with pleasure.
Robert Gutierrez
★★★★★
a year ago
Ramiro is nothing short of professional and doesn’t hesitate to make positive rapport. Danny’s perfectionism and attention to detail is well noted. Keep up the great work y’all. Happy Father’s Day!!!
J David Chan
★★★★★
7 months ago
Above and beyond customer service - Store Manager Rick runs the shop with excellence and the staff consistently do good work, with integrity, fair price, clear communication and exceptional customer service. I always bring my vehicles here.
Lorena Singh
★★★★★
11 months ago
Great costumer service and fast turnover time. Went in with a problem left with my issue resolved. The location I visited is located on North 23rd Street in McAllen and the gentleman who took care of my vehicle is Rick. He was attentive and very professional. Thank you Mr. Rick Capin for your dedication to providing the best customer service.
Justan Lopez
★★★★★
7 months ago
The service team was really friendly and efficient and definitely communicated well throughout the service time while they had the car.
Vensa Munguia
★★★★★
10 months ago
Goodyear service manager Rick Capin, went well beyond simple service for repair of my AC system on my ram truck. Took more than one day and more than $3K in costs. Car Shield refused to pay! Totally upset! But Rick and Ramiro managed to get me the best price and professional service.
Josue Lucio
★
☆☆☆☆
a year ago
This company is a total scam! They claimed they refilled my car’s AC, but when I checked, it was still blowing warm air. Took it to another mechanic and found that out that theres no leaks and all it needed was freeon which has been an issue since.I paid for a service that was never actually done. When I went back to complain, they told me the compressor had to be replaced and other alternatives. Avoid them unless you want to waste your money!
Daniel Deluna
★★★★★
a year ago
I want to thank Alek and Felix for thier service on my 2022 jeep grand cherokee l. They took care of my issue promptly and very professionally. I also want to thank the manager in the front office, even though he was super busy attending customers he took the time to listen to my concerns. Good year staff always go above and beyond the customer service. Overall great experience. Definitely will keep taking my business to them for a very long time.
benerlda castma
★★★★★
a month ago
They are amazing people great customer service
Phoenix Michel
★★★
☆☆
8 months ago
So I've had to come into this place since being here for the past few months and at 1st I was happy with the service as it was just a simple oil change and alignment but as I had to be here longer I've had to get other things done, namely some new brakes, rotors, and struts. After getting my brakes done I thought they'd be as sharp as they were before they began to wear out but that wasn't the case. They still took about halfway through of force before they really engaged and not only that but my vehicle came back with some new sounds that weren't being heard before. It sounded like something was loose and not secured tightly and my brakes were making all sorts of sounds when engaging so I went back and let them know my concerns. Ramiro said everything seemed fine and that the only thing that could cause the issues and noises I was hearing was some internal manifold thing with the braking system that would need to be checked by going in through the top of the engine or behind it, (not sure if I remember it correctly). Anyway I didn't like what I was hearing because I just spent 1300 to get my brakes done and they still weren't responding the way they used to. I already had to go back twice since getting my brakes done so I decided to take my vehicle to the dealership to get some diagnostics. Come to find out there was a leak in my left front CV axle and the bushing on the passenger side control arm was broken. I'm sure Ramiro would've noticed these things when they did my brakes the 1st time around and when I went back with my concerns but not one mention of these things were made. I told the guys at the dealership to check the brakes also and thankfully they were good but I'm still not getting the responsiveness I once had, even after the original brake flush that was done by goodyear and the follow up at the dealership. So there might be some truth to what Ramiro was saying but anyhow I fixed the issues that were found and did the front strut work that needed to get done, (I'll acknowledge Ramiro for noticing that issue when I came back but why wasn't it mentioned earlier?) I paid more than I would've liked at the dealership that's for sure but after all the work was done, I took it back to goodyear to get my alignment being that I have the 3 year with them and to my shock they said it couldn't be done because of a nut that had ceased on. I'm thinking bullshit so I drove it all the way to the GoodYear in Weslaco the same day and they got it done with no problem. I can't say I have much confidence in the Goodyear at McAllen but the one in Weslaco did alright by me.
Andrew Heffner
★★★★★
10 months ago
Rick and Ramiro are the best. Excellent customer service. They are hard working, dedicated, problem solvers. Do yourself a favor and get the road hazard insurance. I highly recommend it!
