Goodyear Tires and Auto Repair - Auto Repair in Santa Cruz CA

Andromeda Penna

★★★★★

a month ago

I took my car to another mechanic and they couldn’t figure out what was wrong with my Prius, so they recommended Isaac at Good Year! He was able to find the problem fast. He even brought me over to look at it and explain it, and give me a range of options to go about fixing it, as well as let me know realistically what I may want to get done soon. I didn’t feel like I was being pressured or upsold on any repairs. He went out of his way to help me get a repair I could afford and did a wonderful job! My catalytic converter was replaced, and I haven’t had any more coolant leaks, overheating, or problems in the few weeks since I had the service. Very trustworthy guy and the team knows their stuff, especially for Priuses! Thanks so much Isaac and crew!

David Sims

★★★★★

3 weeks ago

Isaac and his crew do a great job and are very accommodating. Work I’ve had done here, including engine replacement, has proven reliable.

Kayton R

★★★★★

2 months ago

This place is amazing!! Isaac is very knowledgeable and helpful and does very good work for a great price. We will continue to take our Corolla and Mini Cooper here for years to come!

peg s-h

★★★★★

a month ago

Working with Isaac and his crew was a very positive experience. I had a 30,000 mile check up, new tires… And a few weeks later have A small auto body repair.

Wild Man Ninja

★★★★★

5 months ago

The best!!! Isaac is really amazing person, and I really appreciate his help fixing up my car and my friends cars. I’ve been going to him for over 12 years now! I highly recommend! Thanks Isaac! You’re the best!

Heidi Jo

★★★★★

2 months ago

I had a wonderful time with Isaac and his shop. He was very kind and I felt taken care of. I had a water leak in my car, and it was a process to find the leak, but he was patient and took the time needed to fix it. Thank you Isaac.

Scottie

★★★★☆

4 months ago

I used to go to Big O across from this Goodyear. Had a couple bad experiences with the technicians treating me like an idiot. Isaac is very open and honest about issues with your car. Its a small shop but well run. Not the cheapest prices but do very good work. Car drives great!

Matt

★★★★★

4 months ago

Me and my fam were on our way to the Mystery Spot and got a bolt lodged into our tire. We stopped by Goodyear and were treated with the upmost quickness. Got us patched up and on our way in no time. Great customer service and time management.

shermeil k.dass

★★★★★

7 months ago

If you are looking for an honest, knowledgeable and trustworthy mechanic, Isaac is the mechanic you are looking for. He explained everything that was going on with my car and was very available to answer all my questions. Issac is very easy to talk to and has a very friendly, down to earth and good natured personality. He gave the attention my car required and I really appreciated that he focused on making sure my car was the safest possible. That seemed to be of the utmost importance. Issac without question has earned every of the 5 stars I gave him. ✨️ And to my delight his assistant, Max, happens to be an expert in Miatas and was able to provide extensive knowledge and expertise to my Miata!

Pablo Yee

★★★★★

4 months ago

Isaac at Goodyear has been taking care of our cars for many years. The work is ALWAYS good, and also timely. Very easy to work with, no hustling.

Latisia Culp

★★★★★

4 months ago

Isaac was amazing! He did brakes, rotors and alignment while communicating perfectly. I will definitely recommend this shop in the future.

Zora Zhang

★☆☆☆☆

5 months ago

I would leave a negative 100 stars if I can. I had an extremely negative experience at this dealership. During an oil change and tire installation, I was met with hostility and sarcasm from the staff - directly to my face. After the oil change, the oil filter cap was deliberately cross-threaded, which ended up costing me an extra $1,000 to fix. When I reported this to the manager, they dismissed my concerns. Additionally, I witnessed discriminatory behavior from the mechanics, including misogyny and racism. This level of unprofessionalism and misconduct is unacceptable. I cannot recommend this dealership under any circumstances.

Breana O. Gonzalez

★★★★★

7 months ago

Great place, they communicated very well in explaining what my car needed repaired, and was pretty fast in knowing what was needed too,my car was not in great condition and they fixed it faster than I expected for how much was necessary to fix. My mom came here which is why I trusted them, and I’m glad I did. thank you Isaac and staff!

charlotte kasmi

★★★★★

11 months ago

Isaac and his team of mechanics are awesome! There was a multitude of things wrong with my car that he was able to fix quickly and for a very fair price. He called me a couple times just to check in and let me know what was going on rather than doing the work and then surprising me with an outlandish bill like most mechanics will do! I will definitely be going back to his shop in the future!

sean crossno

★★★★★

3 months ago

isaac and his team are always responsive and do great work. they have maintained three of my vehicles and now my partners as well .

Pat Colby

★★★★★

10 months ago

I am a long time customer of this mechanic. Issac has always given excellent service, honest work in a timely and affordable way! This Goodyear is hands down the best choice for your car's needs. I have been able to drop off my car worry free know it will be fixed correct the first time and in a quick turn around. Issac goes above and beyond with personal service, repairs done fast and worry free. He and his crew of mechanics care about doing an excellent job for all their customers

Austin Hopiavuori

★★★★★

9 months ago

John and Isaac at Goodyear were absolutely awesome to work with. I first called them to re-secure a sagging engine splash guard and they were able to fit me in within the hour and completed the job within 15 minutes of my arrival. I then called them to get an oil change, alignment, and safety inspection for me as I was preparing for a cross-country trip. They got me in right away again, and the work went very smoothly; they even managed to replace my broken passenger-side mirror on the spot without any notice when I went to pick up my car (I had brought a new mirror assembly with me and they swapped it in under 30 minutes.) Friendly and honest guys, good prices, no-nonsense, 10/10 recommend!