Grand Slam Complete Automotive Repair

Carrie Boone

★★★★★

5 years ago

This little shop was a blessing on my family. While traveling back home from visiting an out-of-state family member my car broke down on me (6mos pregnant) and my daughter (18mos). Not only did they quickly service my vehicle and get it running again, but I’m absolutely positive they gave me the best deal around. They made everything as stress free as possible in our very stressful situation. The girl at the front desk (Ashley) was very personable and helpful and the men who were working on my vehicle kept me up to date on how the diagnostic was going and explained everything to me in a way I could understand. I will be recommending this shop to all of my family and friends in this area.

CL R

★★★★★

5 years ago

I most definitely recommend this place. Ashley was very nice and James did excellent work on my Ford F150 to get it back in good running condition in a timely manner. In a world full of shady and shoddy auto repair shops, Grand Slam stands apart as a most trustworthy business.

Jeffrey Wilkins

★★★★★

4 years ago

We ordered an aftermarket down pipe with a built in cat for my sons car. We took it to two local dedicated exhaust specialist who gave up after a very short period. We were recommended Grand Slam by a European Car repair shop who said he was "a brilliant chap." INDEED! He was patient and able to do what needed to be done and charged far less than what was expected. This place earned my families business for any future mechanical needs.

T A

★★★★★

5 years ago

I was very pleased with the professionalism and honesty that I experienced when I had my car serviced here. The service was quick and price fair. They really do care about the customer. I would definitely recommend Grand Slam to anyone who is in need of vehicle service. Outstanding!

Opal Gunn

★★★★★

7 years ago

Grand Slam came recommend by another family member, after breaking down on the side of the road. I truly thought it was probably a battery. I called Grand Slam and Ashley answer the phone very cheerful. I explained the situation and she even offered to help find a towing company. I arrived about an hour after the car did. Ashley was working at the desk and had James, the mechanic /owner come in and talked to me. He believed it was the alternator not a battery. I was given the option to wait and could stay late to repair my car. I chose to leave it overnight since it was almost closing time. Ashley walked me out to my husbands car and reassured me that my "baby"would be safe and in good hands. The next day I picked up my car, it was even washed and cleaned. James could have sold me a battery, starter or more things to run up the bill, but he did not!! #1 in my book for being friendly, clean and honesty. They have my business from now on.

Diana Manolescu

★★★★★

6 years ago

I couldn't speak more highly of their service! My friend drove my car from Georgia into Pensacola on a Friday having trouble with severe shaking. He brought it into the shop that morning and they stayed open and worked on my car through the weekend to ensure he would have a car to get back on Sunday. They were very responsive, fair and kind and I would recommend their service to anyone!

S. E.

★★★☆☆

Edited 5 years ago

I came in with a bad heater core and wanted that bypassed, a cheap job for a 98 crown vic. When I called, the person who answered the phone was a male. He told me $50 for inspection and $60 for a heater core bypass job, so $110 with my type of car. I call my regular mechanic guy and he quotes me $50-75 but he can't get to it for a few days, so I go decide to give Grand Slam Complete Automotive Repair a chance. I go in today and there was a young couple working together. Guy was mechanic, woman was front desk. The woman quoted me $169 for the bypass. I explained to her that I was originally quoted $110 and how my regular guy would have only charged me $50-75. She seemed alarmed, uncomfortable, and a bit rude. I told her to call her guy to check my statement that he did indeed quote me $110 for the job. Not sure what happened after that because I decided to wait on their bench outside. At the end, she charged me $60 and some change. I ask myself, was this a good or bad experience? I'm not quite sure. Seems like they tried to give me the runaround at first which lost my trust. Her husband took his time to explain car issues to me, but again, trust was lost, so his explanations of my car aren't registering anymore as truth now. Seems like a new business trying to develop its customer clientele, so take this advice and be honest. Thanks for your service and on fixing the price, but I won't be returning.

Deb

★★★★★

6 years ago

They Go above and beyond to help you👍 I have tried several mechanics in search of finding one that I’m comfortable calling or just dropping in if I have a problem, and finally found James and his wife, Ashley, at Grand Slam Auto Repair on Blue Angel to be my regular mechanic. I have a Mini and HHR that James takes care of with perfection 😊. I feel so much relief in finding such nice people in case I'm in need! Thank you guys so much for all you do👍

R & J Vardeman

★★★★★

8 years ago

I highly recommend this auto shop to anyone. The technician on duty is highly knowledgeable and the customer service is awesome. It’s hands down the best shop that I have been into in a long time. I feel when I take my vehicle there the problem will be solved quick, and I don’t have to worry about them trying to sell me stuff I don’t need. The shop is very well maintained and clean. I won’t take my vehicle to another shop.

joshua vignolo

★★★★★

8 years ago

This place is just awesome to say the least, their super fast and friendly, and affordable. James really knows what he's doing, and I would highly recommend them to anyone who is in need of a little love for their motor powered carriage, they will most certainly get it done for you.

cody carr

★★★★★

6 years ago

I came in because I thought my alternator or something with the charging system was messed up. But he let me know that he thought it was just a simple bushing on my brake pedal that I could do myself for $5. I appreciate the honesty as a college student I don't have a lot of money to be spending on car repairs.

Yano Anaya

★★★★★

5 years ago

Yo, words just don't have the meaning for this business. James and Ashley really took good care of a guy and sooooo appreciate it. I highly recommend their services. Cheers and Happy new years!

Ricky Garner

★★★★★

8 years ago

Fast service, great customer relations, and quality work. It's hard to find someone you can trust to work on your cars these days and I'm happy to take mine to the crew at Grand Slam. Thanks for caring guys, it matters!

Leo Arriola

★★★★★

5 years ago

I was ready to fix my car on my own but the auto port for the base had been closed, took my Forte to get diagnosed here, found exactly what I suspected. They didn't push on repairs my car needed, I appreciate that honesty and now I know where to take my vehicle if gets royally messed up in the future.

Sam Luker

★★★★★

8 years ago

Such a great atmosphere and great people. Our car was ready in a day! And prices were affordable. Highly recommend taking your vehicles there.

Judy Simmons

★★★★★

7 years ago

This is the BEST MECHANIC Shop in Escambia County Great Customer Service and a 1 in a Millon Hard to find HONEST MECHANIC if you want you car or truck FIX RIGHT the FIRST TIME I RECOMMEND YOU TAKE IT HERE!!! THANK YOU SO MUCH FOR GETTING US BACK ON THE ROAD Grand Slam!

Mister E

★★★★★

6 years ago

They really helped out. Fantastic people all around. Highly recommended, can't say enough kudos and kind words. Really appreciate them finding the right part with reassurance that it's under warranty