Great American Tire and Auto Repair

Dutch Lundy

★★★★★

Edited 2 months ago

I was very pleased with the services and pricing for parts & labor. Matt is very professional, helpful and communicates in a timely manner. We just started going here on the recommendation of a friend. Excellent shop!

M. S. (Mike)

★★★★★

6 months ago

Brought in a '24 Hyundai for inspection after my dealer tried to tell me something was wrong, turns out the car is fine and Great American Tire has earned my trust for their integrity and not trying to profit off me like the Gurnee dealer tried. I'll sure be coming here from now on for all my car work needs. I appreciate the honesty.

Gary Koehler

★★★★★

Edited a month ago

Described my problem of left front wheel noise and scheduled a drop off With a Tuesday morning appointment. Received a phone call describing the problem and suggested solution which I agreed to. Four hours later received a call that the job was done. Picked it up shortly thereafter. Excellent service and price with very wonderful client relations with the staff!

Aaron

★★★★★

6 months ago

I was able to schedule a next day appointment which was nice, I initially went there for an alignment but they went ahead and did an inspection and road test and found the actual issue I was experiencing. They offered to show me what was wrong which was a nice option. Ultimately they quoted me what I believe to be a fair price for part and labor so I got the work completed and everything seems fine.

Mark Yoon

★★★★★

7 months ago

I had a great experience bringing my car in to get looked at. Matt was extremely friendly, professional. He took the time to explain everything clearly and answered all my questions without rushing me. The customer service was excellent from start to finish—friendly, helpful, and genuine. I left feeling confident about the care my car received and truly appreciated how they went above and beyond. Highly recommend!

Madeline Weiland

★★★★★

2 months ago

I started using Great American Tire a few years ago after always being a dealer-only person. The service is great, the prices are great, and I'm always in and out quickly.

Jay Jaros

★★★★★

4 months ago

I am shopping around for a new mechanic after my regular one told me I needed new brakes with 8 mm still on the pads. My criteria is simple honesty and reasonable prices (does not necessarily need to be the lowest). Based only on this simple oil change, you exhibited both. I will be back..

Lindsay Sager

★★★★★

4 months ago

Great American Tire is always reliable and honest. We take all of our cars there because I know they will give me an honest opinion and price. Great customer service and always feel well taken care of. Would recommend to everyone.

Gary F. Varga

★★★★★

11 months ago

Same day appointments! Very Friendly, fast, courteous, and knowledgeable service! Diagnosed and repaired my Mercedes-Benz TPMS sensors same day! I have brought in multiple vehicles to Paul, the owner for service. I would highly recommend this shop for any automotive repair! Honest and trustworthy! 5 star rating!

Heather Acton

★★★★★

5 months ago

Honest, friendly, and great service. They performed an inspection on a vehicle my friend just purchased, found some things that needed attention, but encouraged him to go back to the dealership and have them perform the repairs instead of paying Great American Tire. I was sold right then...this type of honesty is rare! Most recently had an oil change on my daughter's car and it was done quickly, and recommendations for other maintenance were made, but not pushed. They're my new goto for any type of service.

Siri Felipez

★★★★★

4 months ago

I want to say how much I appreciate to have an honest auto repair shop in this difficult time when everything is over priced and overcharged. Great American Tire just saved me from the unnecessary service that my car did not need. I went to Firestone in Round Lake Beach to get my tires rotated, and they told me that my left inner tire rod is needed to replace and quoted me $485 for the service. I agreed to do the service and came back 2 hours later to pick up my car and was told that they ordered the wrong size. I followed my instinct that I will not continue to have them do it. I called and talked to Nicole at Great American Tire then had scheduled to have them look at it. I found out that my tire rod is fine, and they didn't charge me anything for the inspection. The team at Great American Tire is great, friendly, and helpful in many ways. The price is always reasonable. And the best of all is their honesty.

E Money

★★★★★

11 months ago

Had our Honda Odyssey serviced & needed some major repairs after a break down on the road. Paul and Matt took great care of me and were able to complete the work in a couple days. The overall estimate was spot on for the service and repairs needed. Great team and great people!!

Olivia Walker

★★★★★

3 months ago

Incredibly grateful for the staff here. I brought in a car from a dealership to get checked out (for only $65!) before purchasing, and the team found many issues with it that the dealership did not disclose. I would like to especially thank Matt at the front desk, he was so helpful and saved me thousands of dollars by advising me against purchasing this vehicle. Not to mention he was incredibly kind to me, and all other customers that came in. I will be sending all of my friends and family in the area to this shop! Thank you!

Catherine Sporer

★★★★★

3 months ago

Service here is amazing. I’m not one for giving 5 star reviews but Great American Tire in Lindenhurst deserves it. They take the time to explain what’s needed and you can count on them to keep it affordable. From simple oil changes to exhaust system service, you can feel comfortable leaving your vehicle in their care.

Christopher Kayser

★★★★★

Edited 4 months ago

Fast and reasonable prices. We've been taking our cars to them for 3 years and they always do a good job. We've used them for oil changes, tire rotations, leak issues, and a weird power steering problem. They always do good work. Update: $33 for an inspection saved me from spending $800-1k. Dealer did a recall inspection and then found some other items to work on. Brought my car to great american tire to get a second opinion. Paul found the Dealer was exaggerating and that the work recommended was either not needed or not needed until next spring. Hugely appreciated them saving us money and being honest to us.

Mark Hoffmann

★★★★★

a month ago

This auto mechanic place is very detailed orientated and precise with their explanation. They are very understanding of the customers needs and go above and beyond. Matt the front counter guy is the best anyone could ask for. Very personable and knowledgeable about the products that he talks about. Matt goes above and beyond to make the client feel welcomed. He is very friendly and courteous with you from the moment you walk in. He is a valued asset to the company.

Aimee Gonzalez

★★★★★

a month ago

Took great care of my car. Did not get upset with me when I declined their services for something, like most mechanics do. Did what needed to be done and that was that. Matt is great at customer service. He really knows his stuff. Will continue to use them as long as I can.