About Business
Conveniently located in West Palm Beach, FL, Griffin Auto Care, Inc. has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, Auto repair shop, Brake shop, making them a top-choice Car Repair specialist in West Palm Beach. Backed by 225 satisfied customers, they currently hold a prestigious 4.5/5 star status on our platform. They take pride in serving the diverse needs of West Palm Beach, FL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Griffin Auto Care, Inc. is the go-to destination for quality and service in West Palm Beach, FL.
Google Reviews
Lara
★★★★★
3 months ago
They came highly recommended to me and I finally understand why after the experience I personally had. I will recommend this auto shop to all! I had an outstanding customer experience from Elijah at the front to Ryan who performed the bodywork and Chuba who installed various items and sensors on my car. The people working on in the main shop are professional, friendly and kind. They have a beautiful and clean waiting room and they perform all the work for West Palm Beach Police and Riviera Beach PD and I can see why. They are experts and true artists of their craft when it comes to fixing cars and also can provide you with quotes for glass and mechanic repairs. Not to mention, their prices are reasonable, honest and fair for the incredible work they perform. Big shout out to Ryan and Chuba for going above and beyond for me and helping me fix my car, I will always be so grateful for you both and for the entire staff at Griffin Auto. I'll recommend you to everyone I know
Tom Ellefson
★★★★★
2 months ago
Had a great experience with Griffin. They completed the replacement of a full roof glass panel on my car and I was very concerned that the vehicle would never be the same. Roof was replaced and you would never know that anything had been done. Nice job to Ryan and his team!
Shira Shira
★★★★★
3 months ago
Excellent experience!!! Best prices!!! Best group of professionals!! Outstanding work and customer service. From the moment Elijah picked up the call, he was so professional and checked to ensure they would be able to help me with my very complicated issue. He transferred me to Ryan who answered all of my questions and was extremely professional given the fact that I called many times to ask questions and verify certain information. I brought them the car, they did a diagnostic on the vehicle and recommended the necessary work that needed to be performed. I was impressed with their waiting room, as it was very clean and aesthetically nice with couches you can wait. Every staff member greeted me and was very friendly and personable. With each procedure that the car needed, they were honest, upfront and exceeded my expectation when it came to pricing. Ryan and Chuba were excellent in performing the work on the vehicle and I was ready with the car in a few days. Ryan and Chuba were extremely thorough and called to update me periodically and keep me informed on my car. They educated me on a lot of things that I did not have knowledge on and were very patient with each question I had, they never once gave me attitude or got frustrated with me. Most auto body shops are not nice, rip you off and charge you crazy prices for basic work. NOT HERE! Here you can expect honesty, professionalism and hard working folks who will be direct with you from the moment you step in their doors. I have never had a more positive experience and will always bring my car for all its mechanical, body and glass needs to them. You gained a life long customer. They also do glass, mechanical and body work and tune ups, etc. If you need your car towed they also have a towing company too. I will recommend Griffin Auto Care to all of my friends, family and clients because they truly are the best in the business! Thank you for being an honest and reputable business for the community.
Yulia Konovnitsyna
★★★★★
2 years ago
It’s always hard to find a good mechanic for my Sprinter van. When my cabin AC stopped working, I called around different shops, but Griffin Auto seemed like the most trustworthy. They were available to fit me in for an appointment the next day, knew exactly what service I needed (vacuum recharge and pressure check), gave me a transparent quote, and set clear expectations. When I arrived there, I was greeted by Russell who kept me posted over the few hours the diagnostic tool. Within 4 hours, I drove off with a working AC and it cost me exactly what they quoted. Because my van is also a DIY camper that I travel and live in part time, I’m super particular on where I take it for service. These guys were awesome! Great auto shop - fast, clean, friendly, fair and affordable. Will definitely be getting my regular maintenance done here.
Dalia Silverstein
★★★★★
7 months ago
I 100% recommend this auto shop for all work needed to be done on your vehicle! It shows a lot that they do all of the work for the West Palm Beach Police Department because they're so great. I picked this shop out of the rest specifically because of the employee Gavin though (I had no idea about the police contract). He was very helpful when I called on the phone and very patient with all of the questions that I asked him. He went above and beyond to help me. Best customer service I've ever received, especially from an auto shop. I'm very happy and very impressed with them. Thank you, Gavin, and Griffin Auto Care!
Pete “PEDRO” Doll
★★★★★
4 months ago
Someone hit my sons car and their insurance company sent us to them. Thank God they were also fantastic and did a great job. Can't even tell it was hit. Perfect color match.
Laura Graham
★★★★★
a year ago
Just the best!! Ryan and the rest of staff I dealt with were amazing. Efficient, professional, fast, and courteous. Highly recommend Griffin Auto.
wadia carmichael
★★★★★
5 months ago
Very professional company did a great job and still helping me with the problem. Thanks griffin auto care good work.
Color Chip
★★★★★
7 years ago
I brought my own personal car recently to get it fixed and painted after a collision with a taxi driver. I was so impressed by the quality of the job and paint job that was done at their shop. I mean - really blew me away. I was super happy with it. And not only that but it also had a few minor scratches that they took care as well. Mucho Gracias!
Princess S Frances
★
☆☆☆☆
a year ago
They are scammers, please beware. I purchased my tires from here and ended up getting a flat some months after. Since I knew I had warranty by the manufacturer, I asked the Griffin representative about it and he said it no longer applies. Well I called the manufacturer and they said I still qualified for warranty. I called back and told the representative he was liar and how unfortunate! I ended up going to Discount Tires, and they replaced my tire under the manufacture warranty. I highly reccomend Discount Tires!! Save your money and time!!
Gary Duckworth
★★★★★
8 years ago
Griffin Auto is an authorized installer/dealer of Jasper Engines and Transmissions. They can provide the highest quality drivetrain products backed by a nationwide 3 year/100,000 warranty. They can keep your car or truck on the road for many years to come
Dawn M. Debus
★★★★★
2 years ago
It’s not often to have such a great experience when getting your car repaired but I felt comfortable with them right away. Ryan gave excellent service! They even charged less than the original quote and had my car ready exactly when I needed it. I will absolutely go back to Griffin for any auto care needs.
Ron Vaz
★★★★★
Edited 5 years ago
My wife had her car serviced at Griffin and she was very pleased. I brought my car in today and can confirm that you’ll be promptly and professionally serviced. I’ll highly recommend to my friends. UPDATE: It’s been approximately a year now since I’ve had work done at Griffin Auto Care. I needed to have my Honda power steering pump replaced. I decided to stay in their cool looking lobby to wait on the new part to arrive from the dealer so the mechanic could replace the old pump. While waiting, I had a chance to personally watch as each client who came in was professionally and kindly treated by customer service. In my case, my car was promptly repaired and I’m now back on the road again. I’ll continue to direct my family and friends to this great shop.
Mel K
★★★★★
6 years ago
Honest. Trustworthy and everything I need in a reliable mechanic! I’ve been going to Griffin Auto for the last three years and they’ve always taken care of my vehicle with the best prices. Marc P. is the most kind and professional manager I’ve ever met. His team of mechanics are great and their intentions are for the best. I will always recommend this garage over any dealership. Thank you for everything!
Jason Rindler (Rindletron)
★★★★★
7 years ago
I brought my vehicle to Griffin at the recommendation of AAA and I'm glad I did. Manager Marc and his team were welcoming and friendly from the moment I walked in the door. They were prompt in giving me an estimate for the necessary work and very through in explaining what they were going to do. The work was done in a timely manner and Griffin kept me posted throughout the process. I also found the price to very reasonable. Needless to say, I was very pleased with my experience here and will certainly bring my vehicle back whenever I need any work done.
SHAWN FERRERA
★★★★★
a year ago
Mark is awesome!!! Every time I have had a problem with my 2012 Jeep Liberty they have been able to fix it. I absolutely love my Jeep, and I only trust Griffin Auto to take care of it! Thank you, Mark and everyone at Griffin Auto!
Cat Crum
★★★★★
3 years ago
Griffin has worked on my Honda I think 3 times now. It's old and needs a lot of love. Really appreciate their attention to detail, great communication, flexibility, fairness, all of the above. Recently had a distributor replaced and they supplied the part. In the past, I've had other parts replaced and they gave me the chance to supply my own part. Just all around great service, and they don't do any work that isn't agreed to beforehand. Thanks for everything!
Deb Reeps
★★★★★
9 years ago
Excellent work from the Griffin body shop! My black Lexus had thousands in damage and now you can't tell it happened! Mike gave me a fast and accurate estimate and made sure it was clean and ready on time. When I picked up the car on Saturday, Dan took the time to make sure I was satisfied with everything about the repair. Great people with a commitment to customer service.THANKS EVERYONE, Deborah
Christine M
★★★★★
3 years ago
I would not trust my car to anyone other than the folks at Griffin Auto! The past few weeks have been rough for me, dealing with my car accident and insurance etc. Griffin was the silver lining! Thank goodness my frustrations stopped here. They are so honest, provide excellent customer service, and their work is top quality. The current unprecedented pandemic times are tough on us all, supply chain issues are beyond all our controls - but I appreciate that Griffin really works hard for their clients,. Why go anywhere else?
Carolina Tavarez-Rodriguez
★★★★★
7 years ago
I was rear-ended and my car had some damage in the rear and side. My insurance company sent me to Griffin for the repair. I can honestly say that I am beyond satisfied with the results. My car looks as if nothing happened. The service was also amazing. The manager/owner impressed me from the day I dropped off the car. He is involved and aware of everything that goes on in his shop. He set expectations on the turn around time of my car and then delivered a day earlier. I am so grateful that this where I took my car for the repairs!!!!
