Guarantee Auto Repair

Bianca Coronado

★★★★★

2 years ago

I highly recommend this shop, great Customer Service & were able to get my car in their way before any other shop I called. Very honest and upfront with timeline. Thank you again for getting our car back on the road!!!

Margaret Salazar

★★★★★

8 years ago

I was very happy with the customer service provided by Marcos and the fact that Carlos wanted to do a thorough inspection of my car even though I knew exactly what was wrong with it. The job was done in a timely manner and the service charge was reasonable given the type of vehicle that I have and the work that needed to be done. I will definitely be returning.

AA T

★★★★★

5 years ago

Omar and the rest of the staff are very professional and will try their hardest to resolve your car’s issues efficiently and with top notch quality. They have a “No B.S.” approach and will not cut corners. They also have multiple financing options that help out greatly no matter your situation. I highly recommend Guarantee and have personally brought two vehicles in.

Isabel Garcia

★☆☆☆☆

Edited 5 years ago

I took my vehicle back in October, yes they were friendly they called me when they found out what the problem was so I can authorize the repair. I got it fixed, took it home and it shut off on me while I was driving. I called my brother in law to come look at it and one of the parts was not put on properly. So I take it back and let them know that the part was loose so if they can fix it. I picked it up they had told me they topped the fluids for me so that was nice of them. I was not working at the time so I was not driving as much. I finally started working and my starter needed to be replaced. I took it to another mechanic to get that fixed. Then one day it started sounding the same way as when I first took it to guarantee. So I got it diagnosed He told me it might have too much oil in it. So I had a mechanic look at it and sure enough the dipstick was full of oil. It was drained and wow. I also found that the vacuum they supposed to fix was not even properly put on. So they took it off and tightened it and put it back on. Now my vehicle runs smooth. I took it to guarantee because they had worked on my daughter's car and they did a great job. Yes they are friendly. I'm just disapointed and I won't ever take my vehicle back. This is the picture of all the oil that was drained yesterday. Update: I had to buy another car and nobody has contacted me.

DANTE “FLAWLESS” DELT

★★★★★

Edited a year ago

One of our family's go-to places!!! When we need work done, we trust Guarantee Auto with any of our vehicles!!! They are efficient and pretty quick with the labor!!! I would recommend them to anyone who is looking for some trustworthy mechanics!!!

Joanne Karg

★★★★★

5 years ago

From the time that I started coming to this company for repairs on my car they have been so good to me. They are up front and honest with you and they are always willing to work with you. They are very kind,Down to earth but professional at the same time. I can't say enough good things to say about Omar either who manages the front desk. He is so polite, friendly, never seems to loose his temper and always professional.I would highly recommend this company to anyone who ask me. Thank you Guarantee Auto for making my experience a good one and please keep up the good work. From a happy customer.

Alicia Hernandez

★★★★★

Edited 3 weeks ago

Engine light need to take it back

Ale S

★★★★★

2 years ago

I will say that they were upfront with what my car needed. Rick and Marcos were very helpful and honest. My car runs great and was returned in less time than expected. The only complaint is that my car was left dirty and greasy on the inside but I will return for regular maintenance. Thank you guys!

Maurice Franklin

★★★★★

a year ago

I have been bringing my family vehicles to Guarantee Auto Repair for several years and they have provided professional and quality service to our vehicles. I highly recommend Guarantee Auto Repair for all maintenance and repair services to your vehicles with exceptional customer service. Thanks. -Mr. Franklin 🙏👍🇺🇲👍🙏

Natasha Mora

★★★★★

3 years ago

Great service, great people and the best prices. My vehicle needed a catalytic converter repair and the check engine light came on at the worst possible time. I needed the repairs done right away and had a very limited time to drop off the car to be worked on. They were able to help me and complete the repair within the time promised. Cleanest shop in town, and definitely the most reputable. I will bring all my cars here!

Charlotte Webb

★★★★★

a year ago

Guarantee Auto repair is a great place to take your car I've been dealing with this company on Mariposa in Stockton California for about 4 years and they always get the job done everybody is also great personalities polite treat you with a lot of respect and they don't try to beat you they tell you exactly what's going on with the car and they get the car done right and they tell you if something don't sound right on the car to make sure you bring it back I recommend this mechanic shop to anybody. Signed by CW

Amanda cooper

★☆☆☆☆

7 months ago

Had a horrible experience they kept my car for three days and didn’t fix a thing They said they couldn’t fix it because all the codes are old, which I know for a fact that is not true my Cadillac converters were messed up and they still are definitely would not recommend this place ever to anybody

Rodney Bailey

★☆☆☆☆

10 months ago

Bye the rules of smog check they are supposed to do a walk around first while car is running to see if visually see if it smokes. They didn't do that until after they put tests on . So make sure they do a walk around first while car is running. It could have saved me money.

Jose Sandoval

★☆☆☆☆

10 months ago

Went in for a brake and lamp inspection was told over the phone it would cost 140 then in person i was told 200. After waiting a day for them to inspect it they said it failed for my fenders and splash shield not being on the car. I told the guy over the phone that the parts were in my trunk because I had been working on my car and took them off and asked if they could put it on so it could pass and they wanted to charge 2 hours of labor which came out to an additional 300 bucks. It takes 20 min max to put a couple clips in… wouldn’t go here again 😕 Edit: hopefully you can go back to my phone call on 5/15 at 3:06 and hear if your employee said 140 or 200 because I definitely heard 140. If having the fender liners and splash shield off the car was a fail it should’ve been the first thing you seen when looking at my brakes and tires what’s the point wasting time with the whole inspection if that’s gonna fail it to begin with. I wouldn’t have minded paying your service fee if you weren’t trying to charge 2 hours of labor for a 20 min job 🤦🏽‍♂️.

Tony Carranza

★★★★★

2 months ago

Excellent, professional,and kind. Recommend this establishment to anyone who needs attention to they're car.

Duster Doom

★★★★☆

8 months ago

For the California tune in tune up program. This shop was very good and got my car to pass smog. The only problem I have is they are very not good talking the phone. If they would have been more professional it’ll make it 10x better. But for the service they did to my car it was excellent. I highly recommend this place if you have the voucher for smog.

Chakar Henry-Gardiner

★★★★☆

7 months ago

Had a smog check done and it was fast staff was friendly. Would get a 5 stars but I asked about an AC recharge and charging $160 just to diagnose when other places diagnose for free was a bit much, being that all I needed was a recharge $160+ the recharge amount (which was $268 at another shop which included an inspection and diagnostic) was a lot.