Guy's Automotive Specialties

Beverley Oduola

★★★★★

3 years ago

Very nice people 👍 👌 👏

Bernard M Webb

★★★★☆

Edited 6 years ago

All around mechanic. Very knowledgeable

White Witch

★★★★★

10 years ago

I have been a customer for 16 years , I'll never go anywhere else!!

Diane E. Walker

★★★★☆

3 years ago

Job well done in timely manner and great communication.

Carl Ferrigno

★★★★★

7 years ago

Guy runs a very professional business and tries to get you back on the road ASAP.

Pedro Velez

★★★★★

Edited 7 years ago

I take my car to Guy's Automotive all the time no where else they do a great job

Santiago Llanos

★★★★★

6 years ago

Guy is very knowledgeable and explains everything in detail. Price reasonable

Brett Z

★★★★★

3 years ago

Guy is the most honest mechanic on this planet and he's great at what he does. He's a dying breed.

Don pierre

★★★★★

5 months ago

The best

Carlos Guzman

★★★★★

10 years ago

At guys my vehicle was fix properly and they were very honest. It is a 5 star on my judgment.

Eugene Dawson

★★★★★

4 years ago

Master mechanics. I came in with worries and left with knowledge and my problems completely solved. A very thorough and professional business. Quality and actual care is what you get. And get what you pay for.

dino cortina

★★★★★

5 years ago

Went in to check a rattle, they figured out fast, and it was an easy fix that they finished I ten minutes, and they didn't charge me! I didn't think there were any honest mechanics left in the world.

Shrouded Blue

★☆☆☆☆

Edited 7 years ago

It's sad how the allure of money changes someone (in this case, Guy) who you thought was a trusted and skilled mechanic. I had a simple engine splash plate underneath the car get loose and just needed that replaced. As you can imagine, it's a simple job that would take a maximum of 2 hours (and that's being kind considering that this was a slow day for his shop). He tied up the loose plate underneath for the time-being with a piece of metal in order to prevent it from sliding on the ground while i drive. This would holdover until tomorrow. He told me it'd be $120 total (about $60+ for parts and the rest for labor, which I originally thought was outrageously high but I trusted his skill and experience with me in the past so I went with it--oh boy was I wrong!). He wanted a $50 deposit that would go towards the final price at the end. We were slated to do this the next day, but a few hours after first seeing him about this plate issue, I called him to ask him why the aftermarket part was so expensive because I researched online and saw that the Honda plate is about $80-$90, and I couldn't find an aftermarket one that costs more than $50. He said it's because I want it done quick the next day (considering it's not the same day, is it really quick? but ok, again, another thing I did not contest because he did a good job for me in the past) and that's the only place that sells it for next-day delivery (what place? i didn't bother to ask because, again, i trusted his previous record with me). I was standing there with him in his shop while he called to ask for the part. He didn't even call many places for the part; only one place. Looking back, I should've said something. Tomorrow's here and I dropped my car off at the time we agreed upon. I left the car there. About an hour later, he calls me from two different phone numbers asking me "hey where is your wheel lock?" 21 minutes after he called me and left a voicemail, I called him back (yes I'm looking at my call history right now). I told his secretary that the wheel lock is in the glove compartment and I told her to tell him that I would like to have the car up so that I can look underneath it to inspect the work and the new part (you'll see later at the end of this review that I never got to see the work with the car up so I can look and touch the part). 2 hours and 45 minutes after I dropped the car off, he called to tell me it was ready to get picked up. An hour went by and I went to pick it up. HERE IS WHERE GUY'S AUTOMOTIVE BECAME GUY THE SCAMMER. I entered the shop and asked Guy "hey can you have the car up so that I can take a look at it?" Guy says "lay low on the floor and look at it, it's new so you can tell." I did just that and as far as I can tell, yeah it's a newer part. I checked a few more times after, I still can't tell if it's been used but it's definitely newer than the one I had before--but that's a very low bar considering that the one I had was scraping the floor for like 20 miles going about 60-70 mph on I-95 before I brought it to him. I let that slide but I was already smelling Mr. Scammer working up tricks. I went back into the shop and Guy tells me "yeah we didn't end up using many rubber screws for the job so I'll give you a discount of $3 off that $120, so you're looking at $117." Ok, that's fine. And then here is the KICKER. Guy then says "yeah but listen, we had to go look for the wheel lock because we waited for you to call back so now the total is $167. Oh and by the way, I never was able to find the wheel lock." 20 minutes of waiting costs an extra $47? I couldn't wrap my head around this so I said "uh yeah you're raising the price by a lot, I can't accept this." He knew he was up to his BS limit (or what most people would call LYING) so he then said "ok let's meet in the middle. Let's split the $47 in half which is $24 and you can pay me $144 total" It's actually $23.50 but I agreed because at this point, I knew I would never go back to his shop. Got in my car & the wheel lock was sitting right in the glove compartment just as I explained.

supersoares s

★★★★★

a year ago

I've been going here for almost 30 years. Guy is the most honest guy I know. He has saved me thousands of dollars over the years. I wouldn't go anywhere else.

Meredith Lobb

★★★★★

10 years ago

I've taken both of my cars to Guy for years and have always been impressed with the straight forward, no nonsense approach. The staff is always friendly and helpful. No problem is too small. All of the people at Guy's are well trained and honest. I've never once been told I had to have something serviced when it was working just fine. There's never been any surprise charges on my bill. They tell you what you need done, they do it and they tell you up front what it will entail. I hope to never have to find another service garage because these men are a tough act to follow!