Heartland Tire

Regan Lanzrath

★★★★★

8 months ago

Heartland Tire went above and beyond! I give them a 10/10 and highly recommend their service. While traveling from North Dakota to Kansas, I ran into tire trouble and stopped in expecting to buy a replacement. They got my car in quickly and, after inspecting it, told me I didn’t actually need a new tire—just a balance and a cleanup from the Fix-a-Flat I had used. They even took my car for a test drive to make sure everything was good before sending me on my way. Sure enough, that did the trick and I was safely back on the road! I truly appreciate their honesty and integrity—selling me a new tire would’ve been the easy route, but instead they did what was right. Thank you so much, Heartland Tire!

Joan Coughlon

★★★★★

2 weeks ago

Service technicians were very knowledgeable and explained every service they would do.

Cassie Jacobsen

★★★★★

3 months ago

Been here several times. They have real mechanics that diagnose problems instead of just reading codes. They actually listen to the problem and use their heads to figure it out. They're always friendly and always try to get me in as soon as possible.

Christian Cortez

★★★★★

Edited a month ago

Just got a new car that had some previous work done to it and caused multiple leaks, they were able to get me in and fixed in good time. Brett and his team are very helpful and experienced, will trust them with all my vehicles.

Christen Verhoski

★☆☆☆☆

3 months ago

We got stopped at scale and needed to replace a tire. We are a small Canadian Carrier. I guess Heartland felt the need to price gauge our dire situation and take advantage of our situation. Charging us $1,139.08 for a single tire replacement which after the US conversion is $1,600.00 CAD FOR A SINGLE TIRE. Bunch of crooks who took advantage of us, when we had no options.

Connie Bradley

★★★★★

2 months ago

Everyone were very helpful and attentive to my needs. My car is driving great and without any issues. New rotors and brakes were installed.

Lloyd Knudsen

★★★★★

3 months ago

Had an oil change and an inspection done. The report on my vehicle was detailed.and accurate. I have been getting all fluid changes and scheduled maintenance done here. Great service.

Rosy Touriz (RosyTV)

★★★★★

a month ago

Great service, attention, took their time to explain me about the parts I didn't know I was suppose to have in my electric car in case an emergency.

Lisa Sherman

★★★★★

5 months ago

Great friendly employees! They take the time to hear what I am needing for my car and guide me to what is necessary and what is not. They didn’t try to get over and try to sell me something I didn’t need. They a very fair on their pricing. Highly recommended!!

Sally Krug

★☆☆☆☆

3 months ago

I visited today for an oil change and inspection, which took an hour and a half to complete. However, when I was informed that the total cost would be this amount, I expressed my surprise and concern that it seemed excessive. The service advisor initially gave me a brusque response, but fortunately, Bryce <ty> intervened and rectified the situation. Showing this guy who I wont say, was wrong. Additionally, I was told that my rear brake pads required replacement at a cost of over $400, which I declined. I have decided to take my business elsewhere, as I have had better experiences with Donnie in the past. It's unfortunate that some service advisors could benefit from improving their tone and approach to customer service, especially since a friend of mine had a similar experience with the same advisor. Been nice if this guy actually apologized than gave adittude. I've been going here since 2012? and, this encounter was the worst service from this place to any customer service in a long time. Happy holidays.

Avery Findling

★★★★★

3 months ago

I recently moved to town and when looking for a place I could trust I read reviews online and asked around. Heartland had great reviews! They have a great user friendly website and online scheduling option. I came for an oil change but asked them to please look at my tires too. They were able to provide trustworthy advice and replace tires in the same day. Highly recommend!

Katelyn Hansen

★☆☆☆☆

a month ago

Bought 4 new tires from this place. Within two weeks one was already saying “low” when I hadn’t even left the house. Took it back they said “nothing wrong just needs some air” within a week it was low again. Driver rear tire was down to 10lbs PSI, I put enough to get me there safely and they say “nothing is wrong your rear passenger has a nail though” when that tire has never been low and wasn’t my issue. Wanted to charge me for that and still not fix the driver side tire without a hassle. When you spend that much money and get bad tires, and the customer service is just as bad. Not fun. Do not recommend this place at all.

Marcey Shannon

★★★★★

2 months ago

Just got a DOT inspection on my car here at Heartland Tire ❤️. Excellent service, friendly faces, at a reasonable price. Yes I'm happy and well satisfied. Also I was able to schedule my appointment for that same day. That was a plus!!!

Braxton Hinders

★★★★★

a month ago

Great experience at Heartland Tire! I rolled in with a completely flat tire before work, and they had me in and out in about 5 minutes. The loaner car was already running and ready for me when I walked out so I could get to work on time. They had my car fixed and all new tires ready to go after work. Truly appreciate their service and timeliness. Braden at the front desk is always top notch whenever I stop in. Highly recommend!

Ricky Bobby

★★★★★

5 months ago

The staff at heartland tire really went over and above by helping me out at the local truckstop with a tire repair on my trailer appreciate all the help. The service was quick. The repair was quick. Thanks for everything.

Darla Polkinghorn

★★★★★

3 weeks ago

They are very polite & helpful. I've been getting my oil changed there for 10-plus years. They give me a ride to the nearest restaurant while I'm getting my oil changed and they pick me back up afterwards. They also let me know what needs to be repaired under the hood or anywhere on my car.

Vladimir Lyash

★☆☆☆☆

a month ago

I’m leaving this review because pricing transparency and honoring quoted estimates matter. I had a flat tire on my trailer and called ahead around 4:30 PM. The younger employee I spoke with was helpful and made an effort to earn my business by offering a reduced after-hours labor rate of $75 since I was heading directly to the shop. Based on that information, I proceeded there. When I arrived and paid, I was charged $429.07 without first being shown the work order. After reviewing it, I saw the labor charge was $150, not the $75 I was quoted. When I asked about the difference, I was told their after-hours rate is higher and that I should be satisfied they were “working with me.” The total cost itself wasn’t the issue — the change from the quoted price without clear communication beforehand was. If the originally quoted labor rate had been honored, my total would have been approximately $354, and this would have been a 5-star experience. To their credit, the installer was professional, friendly, and efficient — the tire was replaced in about 30 minutes and the work was done well. I rely on clear communication when making service decisions on the road. I hope the business improves consistency between quoted pricing and final billing. If this was a misunderstanding, I would welcome the opportunity to discuss it. For future customers: confirm the full out-the-door total and review the work order before paying.